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Courtyard Aguadilla

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357 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Reviewed 4 days ago NEWvia mobile

I have stayed in several other non-brand hotels around PR in this price range and I was reminded during this stay why I like Marriott hotels. The room was spacious and well appointed with a desk and fridge. It was clean and fresh. The staff was warm and friendly. My daughter loved the kids pool play area and I loved...

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Helpful?
Thank PRFamilyVacations
Reviewed 5 days ago NEWvia mobile

Friendly and warm service by staff @ Courtyard Marriott. Nice atmosphere. Gambled a little. The hotel is centrally located in the Ramey AFB. Nearby restaurants and nightlife on Route 110 or 107 bowling alley, golf, Waterpark and military commissary. The airport is at your doorstep with several car rental companies on base. You will enjoy your stay, not only at...

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Helpful?
Thank Ellie G
Quarryville, Pennsylvania
Reviewed 1 week ago

Everyone at this Motel was so incredibly friendly, it quickly felt like home. We had a few meals in the restaurant, and found the staff to be very interactive with their customers, seeing to everyone's needs, in a friendly manor. If you enjoy casinos, there is one located on the first floor, and security is more than adequate. We spent...

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Helpful?
Thank salbright01
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest First of all, we want to thank you for selecting our Hotel in Aguadilla Puerto Rico. We work very hard to ensure guest satisfaction, we work as a family because that is the way we want you to feel, Like home away from home. And when we here back from our guest saying how great there experience was...

Reviewed 1 week ago via mobile

The place needs a full re-vamp. It seems to survive by local people spending in the casino. The hotel is an ex-hospital. It is dated. The rooms lack character. The A/C units under the locked windows are very noisy. The outside area is small and consists of a playground pool and terrace. The internet is slower than a tortoise. The...

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Helpful?
Thank Ed B
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest We have received your survey and have shared it with the rest of the team in order to analyze it and make sure any action that needs to be taken cared of will be taken cared of. You as our guest, are and will always be our priority. We listen to all our guest on behalf of these...

Columbus, Montana
Reviewed 2 weeks ago via mobile

I was so excited about coming to visit the NW corner of the Island and to stay at this Hotel. Even more excited because it seemed very interested since it is inside and old military base. BUT, it was very disappointing. The hotel is surrounded by mostly abandoned buildings and not very nice. While the hotel is nice, it could...

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Helpful?
Thank David C
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear David On behalf or the Courtyard family, we want to thank you for giving us the opportunity to serve you while your recent visit to Aguadilla. Even doe we work very hard in order to satisfy all of our guest and offer the service expected, we see we fell below your expectations, reason why we will share this survey...

Fort Lauderdale, Florida
Reviewed 2 weeks ago via mobile

Check-in was fast and problem free. My room was as asked for. Fairly modern room with a small refrigerator. Clean and all amenities functioning. Parking was $8.00 per day and it seems guests are the only ones paying for parking. With the ridiculous IVU sales tax of 11.5 % brought it up to almost $9 per night. And for that,...

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Helpful?
Thank Charles P
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest We have received your service survey and unfortunately we see that we went short in your expectations, reason why we will go over the details with the different department managers in order to ensure every one takes responsibility for there areas and ensure these were Isolated situations that will not repeat with future guest. Kind Regards

Carolina, Puerto Rico
Reviewed 3 weeks ago

This time around the restaurant keeps getting better. Breakfast offering has expanded and the quality of the food is getting better. Internet connection was flawless. The hotel, as allways, very clean.

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1Thank Manvelez
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest We are very happy to hear you had a great experience on your recent Marriott Aguadilla experience, and that things went much better in certain areas mentioned then last time that you stayed eith us. We are and will always be here for you and yours in order to en sure you have a stay your way. Once...

New York City, New York
Reviewed 4 November 2016

This is my second time s staying at the Aguadilla courtyard the staff is amazing. The first time I stood there I had a issue with my credit card and Mrs. Ivelisse M Cruz Acevedo took care of it and was so pleasant and professional. She said if I ever went back to let her know, I did go back...

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Helpful?
Thank Whosaidthat2016
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest First of all , We want to thank you for taking your time to complete this service survey. Your feedback is our guide to improvement, reason why we read and listen to all the comments and recommendations all our guest make on behalf of these surveys. When we see how happy and great our guest feel about there...

Reviewed 1 November 2016 via mobile

Stay here at least once a month on business. Friendly staff (including at the restaurant). Not a great gym but good enough to get a basic workout. Rooms are modern and comfortable. Near great beaches and spectacular golf course.

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1Thank Efrain M
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for being part of the Courtyard by Marriott Family. We really appreciate your loyalty. We are and will always be here for you. Once again Thank You.

Miami, Florida
Reviewed 24 October 2016

The room is clean, Only issue I had was the Noise from the street was very noticeable at night. I was on the 2nd Floor. The staff was very pleasant and the Casino was a nice feature to kill some time and win some money. The place to avoid is David's Cookies they are that good. In a nut Shell...

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Helpful?
1Thank Juan G
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear guest Thank you for completing this servery. It was great having you with us and we really want to ensure that your next stay will be more pleasant.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Courtyard by Marriott is located in the former Ramey Base in Aguadilla. We offer 150 spacious and modern guest rooms, 12 superior rooms and 7 suites. All of our rooms have flexible work desk, ergonomic chair, comfortable sitting area, individual climate control, AM/FM alarm clock radio, remote controlled satellite TV, HBO, WiFi, Telephone with message light and data port, laptop-sized safe box, in-room coffee maker, iron and iron board, cribs and roll-away beds available upon request. We offer over 4,000 sq. ft of meeting spaces where you can celebrate your most special events and business meeting. We have an outdoor pool with aquatic playground for kids and exercise room, golf and tennis nearby. Our RB restaurant offers an International Menu, serves breakfast, lunch and dinner and onsite parking. We also have The Market, is a 24/7 self serve pantry and David's Cookies, our coffee corner. You can also Dance to the rhythm of the music at the B-52 Lobby Bar at Ocean Casino open 24/7. ... more   less 

Additional Information about Courtyard Aguadilla

Address: West Parade/Belt Road | Ramey Base, Aguadilla 00603, Puerto Rico
Region: Caribbean > Puerto Rico > Aguadilla
Price Range: $182 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Aguadilla 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Aguadilla Hotel Aguadilla
Aguadilla Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Aguadilla staff and other travellers.
8 questions
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Questions? Get answers from Courtyard Aguadilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Be sure to specify a room with a refrigerator”
 of 5 bubbles Lynchburg_VADonP, 27 Sep 2016 | Read review
“218 was very quiet.”
 of 5 bubbles NidiaL_12, 25 Aug 2016 | Read review
“Windham Hotel is only a few miles away with an actual view of the beach and access to a water park, stay there or somewhere else...”
 of 5 bubbles JJAdams1, 11 Jul 2016 | Read review
“If you plan to stay at this hotel; book early because it sells out. You have to request early check in.”
 of 5 bubbles tamira972, 8 Jun 2016 | Read review
“ASK about parking/entrances. Didn't know until 7th day about separate parking/entrance for guests. Parking lot gets packed due to casino.”
 of 5 bubbles E4JC, 21 May 2016 | Read review
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