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Courtyard Aguadilla

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Courtyard Aguadilla
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376 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Gurabo, Puerto Rico
Reviewed 22 December 2015

This hotel usually has low rates compared to others in the west coast of Puerto Rico. It has a great pool for children, great food at an affordable price and well maintain facilities. Staff is frenziedly and my room was recently renovated. On the down size, there is no beach at walking distance, you must drive to get to it.

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Helpful?
Thank CucaBori
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for taking out of your time to complete this service survey. This survey is our guide of improvement, it's our other set of eyes that tells us on real time what are we doing good and what we can do different in order to keep making your stay your way, away from home.Our main goal is...

Caguas
Reviewed 11 December 2015

We spend the Thanksgiving weekend on this hotel and it was awesome. The restaurant, casino and the pool area are good. The room is comfortable, although is not big, is ok. Is located near the Aguadilla airpor and the golf area.

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Helpful?
Thank Viajeros2008Caguas
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest We are very Happy to hear you really enjoyed of your stay in The Courtyard by Marriott Aguadilla. Our main goal is to make you feel like home away from home and based on your feedback, we can say we reached our goal with you and that is very important for us. My self and all my staff...

Mexico City, Mexico
Reviewed 11 December 2015 via mobile

I came back to work in Aguadilla and pick the best hotel in the area. Like always my room was clean and comfortable, the only thing I missed was the small ref, I asked for one and took two days to found one. Out of that litter concert my week was good.

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Helpful?
Thank William R
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for selecting our brand while your visit to Aguadilla. Your feeback is very important for us. It is our guide to keep improving our service and doing our best to make your stay your way. My self and all my staff, will always be here for you. Kind Regards and Happy Holidays!!

Spokane, Washington
Reviewed 7 December 2015 via mobile

Stayed for 3 nights in a basic room. The hotel would not do anything to cater to platinum elite members, not even bonus points during the stay. This is the first Marriott property I've seen stiff people on points. Lots of features in the room had poor craftsmanship. Air conditioning was nice. The shower had terrible water pressure though. I...

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Helpful?
1Thank SpicyBigMac
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest First of all, we wanto to thank you for completeing this service survey. Your feedback is very important for us. All the information that you provide us in this survey is shared it with all the staff in order for them to know how good we are all doing as a team and what are the areas of...

Reviewed 24 November 2015 via mobile

The stay was pleasant, however I recommend getting a room away from the casino or you'll be hearing the music half the night. Alot of people come from outside the area to party at the club so on the weekends you'll get a crowd there. The rooms don't have any windows to see out so if you want to see...

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Helpful?
Thank Anthony C
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Thank you for sharing your Marriott experinece with us. Your feedback is very important and we always put atention to all the comments and recomendations you our guest make us. Guest satisfaction is our main goal, reason why we always share these surveys with the different teams in order to assure they all know how we are doing and what...

Savannah GA
Reviewed 21 November 2015 via mobile

The property is well landscaped with lots of parking and well appointed rooms. The bathroom was especially nice although the sink faucet would only go lukewarm (shower was plenty hot). The WiFi is strong and I would stay here again.

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Helpful?
Thank dolomoto
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for sharing your recent experience in the Courtyard by Marriott of Aguadilla. It was a pleasure for all our staff having you stay with us. We are very pleased to know you enjoyed your stay and that we met your expectations. Your satisfaction is very important for us and we work hard in order to comply...

Reviewed 19 November 2015 via mobile

The staff is friendly, the location is quiet, the pool is nice, the rooms are big and comfortable. However the breakfast is poor and one and the same trough the week. During the weekend there are some more items to choose from. The gym is small but usable.

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Helpful?
Thank Дорела А
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for choosing the Courtyard by Marriott of Aguadilla for your recent stay. We have read your survey and have shared it with the rest of the team in order for them to know the areas of opportunities we have to improve and to better service for your next visit. Your comments and recomendations are our concern...

San Juan, Puerto Rico
Reviewed 29 October 2015

This is the second time we stayed here, so this is my second review. When I booked this hotel, I explained to them that I am disabled and will be using my wheelchair as I have a severe neurological condition and can't walk long without falling. I requested a room in the first building, this way I would not have...

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Helpful?
Thank Tristalia
Carlos R, Manager at Courtyard Aguadilla, responded to this review

Dear guest We have recieved your survey and we are very concern about all the issues you have mentioned, because that is not Courtyard Aguadilla style. We have a commitment with you as our guest and we care for you. With all respect, you have done several comments and statements in wich you are assuming things that are not right....

Jacksonville, Florida
Reviewed 25 October 2015

Had a 5 night stay. Could not ask for better accommodations, surrounding, amenities, pricing, and staff!! The main building is the old "Ramey" base hospital, fantastic "Art Deco" lines that have been well preserved. The rooms were large, inviting, and comfortable. Fresh quality bedding and towels with comfortable mattress. The staff was always helpful with anything asked. The on site...

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Helpful?
1Thank Joe P
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for your time on completing this service survey. Your feedback is very important. We are delighted to see how much you and your kids enjoyed your recent stay with us. When you our guest shrare your experience like you just did on this channel, makes us feel very happy and at the same time the Courtyard...

San Juan, Puerto Rico
Reviewed 18 October 2015 via mobile

Just booked the same day trough online great deal Clean from the lobby trough the hallways the ro.and bathroom Hotel full of history. Once upon a time, by World War II this building was a military hospital. Inside of what used to be an Air Force Base named Gen.Ramey from 1936 to 1971, then transferred to the Puerto Rico goverment....

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Helpful?
Thank wmr1963
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for sharing your recent experience with us. I imagine it was amazing for you returning back to this historical property after so many years. We can imagine how many memories and stories you can tell us of those days . Besides all those memories we are delighted you enjoyed your stay with us in your visit...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Courtyard by Marriott is located in the former Ramey Base in Aguadilla. We offer 150 spacious and modern guest rooms, 12 superior rooms and 7 suites. All of our rooms have flexible work desk, ergonomic chair, comfortable sitting area, individual climate control, AM/FM alarm clock radio, remote controlled satellite TV, HBO, WiFi, Telephone with message light and data port, laptop-sized safe box, in-room coffee maker, iron and iron board, cribs and roll-away beds available upon request. We offer over 4,000 sq. ft of meeting spaces where you can celebrate your most special events and business meeting. We have an outdoor pool with aquatic playground for kids and exercise room, golf and tennis nearby. Our RB restaurant offers an International Menu, serves breakfast, lunch and dinner and onsite parking. We also have The Market, is a 24/7 self serve pantry and David's Cookies, our coffee corner. You can also Dance to the rhythm of the music at the B-52 Lobby Bar at Ocean Casino open 24/7. ... more   less 

Additional Information about Courtyard Aguadilla

Address: West Parade/Belt Road | Ramey Base, Aguadilla 00603, Puerto Rico
Region: Caribbean > Puerto Rico > Aguadilla
Price Range: $195 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Aguadilla 3*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Marriott so you can book your Courtyard Aguadilla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Aguadilla Hotel Aguadilla
Aguadilla Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Aguadilla staff and other travellers.
8 questions
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Questions? Get answers from Courtyard Aguadilla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the Casino.”
 of 5 bubbles N569PHsamuelm, 17 Feb 2017 | Read review
“3rd floor in the main wing, not above the casino on weekends or the other wing.”
 of 5 bubbles ThePianoManII, 18 Jan 2017 | Read review
“Be sure to specify a room with a refrigerator”
 of 5 bubbles Lynchburg_VADonP, 27 Sep 2016 | Read review
“218 was very quiet.”
 of 5 bubbles NidiaL_12, 25 Aug 2016 | Read review
“Windham Hotel is only a few miles away with an actual view of the beach and access to a water park, stay there or somewhere else...”
 of 5 bubbles JJAdams1, 11 Jul 2016 | Read review
5 of 5