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Mercure Kangaroo Island Lodge

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Traveller (177)
Room & Suite (66)
Dining (15)
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Overview
  • Excellent24%
  • Very good46%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
“kangaroo island”(96 reviews)
“scallops”(5 reviews)
“black swans”(8 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (474)
There are newer reviews for Mercure Kangaroo Island Lodge
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Traveller rating
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163
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100
163
74
23
12
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All reviewskangaroo islandscallopsblack swanswine listbreakfast and dinnercomfy bedpleasant staygreat place to stayquiet locationpost officepool viewgreat restaurantday tourpelican feedinglambstayed one nightacross the road
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11 - 15 of 372 reviews
Reviewed 6 April 2018 via mobile

We had a very pleasant stay at Kangaroo Island Lodge, American River. Everything was great from the very friendly welcome we received until we left. The hotel is under new management and they are certainly doing everything right so far. We had a wonderful meal...More

1  Thank Carole B
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 9 April 2018

Dear Carole B, Thank you so much for taking the time to review The Lodge. We are very happy to hear you enjoyed your stay, and even happier to know you were able to enjoy some of the fantastic 'local dishes' our Chef's work so...More

Reviewed 26 March 2018

I stayed here on the 2nd night of a 2 day tour. The hotel is part of the Accor program, so if you are a member, make sure to get your points. The room itself was very large and my balcony gave me a view...More

Thank Jill567
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 4 April 2018

Dear Jill567, Thank you for taking the time to review the Lodge. Also thank you for being a loyalty member! So you are aware we are looking into the quality of our linen/towels and are heading towards a change in supplier. I am delighted to...More

Reviewed 21 March 2018

To get something good from a place YOU have bring something good! When we arrived it was "in tune" with the reception ladies - and that pleasant joking attitude would continue with most of the staff. Smiling people are my favorites. The hotel was clean...More

Thank doktorhuset
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 24 March 2018

Dear doktorhuset, It brings us great pleasure to hear you enjoyed the hospitality and food variety we offer hear at the Lodge. Also glad to hear you were able to see the local wildlife that Kangaroo Island is famous for. We look forward to one...More

Reviewed 17 March 2018 via mobile

This is a very outdated hotel and needs a major refurbishment if it is to call itself 4 stars. As for the dinner we had, well it certainly lacked substance. Absolutely shocking waitress who failed to bring us any water throughout our whole meal, even...More

Thank Tom P
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 18 March 2018

Hi Tom, Thank you for taking the time to review The Lodge. Your comments regarding the hotel being out dated and in need of refurbishment are noted. We are looking at some soft refurb options during the quieter months. There is ongoing training for all...More

Reviewed 4 March 2018

A great place to stay on Kangaroo Island. Friendly, helpful service, good food breakfast and dinner, rooms are fine and lots of local wildlife to see. Ask about the local evening walk, to see wallabies, possums and etchinadaMore

Review collected in partnership with Accorhotels.com
Thank Geoff G
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 6 March 2018

Hi Geoff, Thank you for taking the time to review Kangaroo Island Lodge Mercure. It pleases me to hear you enjoyed your stay and were fortunate enough to see some of our marsupial friends!!! We look forward to welcoming you back one day in the...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Pool
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$80 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$80 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (177)
Room & Suite (66)
Dining (15)
Pool & Beach (13)
Questions & Answers
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pljnkj
19 June 2017|
AnswerShow all 8 answers
Response from Volker H | Reviewed this property |
Hi, It's a friendly place with a nice pool and a nice restaurant. You can see only a little the see, since there is a row of trees covering the sight more or less. Anyway, Kangaroo island is amazing. Have fun!
0
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Christine S
16 September 2016|
AnswerShow all 2 answers
Response from francescomortillaro | Reviewed this property |
You should ask to the reception they are very nice and they will surely help you I was with an organized tour from Adelaide
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Google Translation
Room Tips
"A view of the American River"
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"Either overlooking the bay or the pool area"
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"Pay up for large room with view of the sea"
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"Last Lodge in complex"
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