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All reviewskangaroo islandscallopsblack swanswine listbreakfast and dinnercomfy bedpleasant staygreat place to stayquiet locationpost officepool viewgreat restaurantday tourpelican feedinglambstayed one nightacross the road
We had a very pleasant stay at Kangaroo Island Lodge, American River. Everything was great from the very friendly welcome we received until we left. The hotel is under new management and they are certainly doing everything right so far. We had a wonderful meal...More
1 Thank Carole B
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 9 April 2018
Dear Carole B,
Thank you so much for taking the time to review The Lodge.
We are very happy to hear you enjoyed your stay, and even happier to know you were able to enjoy some of the fantastic 'local dishes' our Chef's work so...More
I stayed here on the 2nd night of a 2 day tour. The hotel is part of the Accor program, so if you are a member, make sure to get your points. The room itself was very large and my balcony gave me a view...More
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 4 April 2018
Thank you for taking the time to review the Lodge. Also thank you for being a loyalty member!
So you are aware we are looking into the quality of our linen/towels and are heading towards a change in supplier.
I am delighted to...More
To get something good from a place YOU have bring something good! When we arrived it was "in tune" with the reception ladies - and that pleasant joking attitude would continue with most of the staff. Smiling people are my favorites.
The hotel was clean...More
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 24 March 2018
It brings us great pleasure to hear you enjoyed the hospitality and food variety we offer hear at the Lodge.
Also glad to hear you were able to see the local wildlife that Kangaroo Island is famous for.
We look forward to one...More
This is a very outdated hotel and needs a major refurbishment if it is to call itself 4 stars.
As for the dinner we had, well it certainly lacked substance.
Absolutely shocking waitress who failed to bring us any water throughout our whole meal, even...More
Thank Tom P
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 18 March 2018
Thank you for taking the time to review The Lodge.
Your comments regarding the hotel being out dated and in need of refurbishment are noted.
We are looking at some soft refurb options during the quieter months.
There is ongoing training for all...More
A great place to stay on Kangaroo Island. Friendly, helpful service, good food breakfast and dinner, rooms are fine and lots of local wildlife to see. Ask about the local evening walk, to see wallabies, possums and etchinadaMore
Review collected in partnership with Accorhotels.com
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Thank Geoff G
Response from James B, General Manager at Mercure Kangaroo Island LodgeResponded 6 March 2018
Thank you for taking the time to review Kangaroo Island Lodge Mercure.
It pleases me to hear you enjoyed your stay and were fortunate enough to see some of our marsupial friends!!!
We look forward to welcoming you back one day in the...More
It's a friendly place with a nice pool and a nice restaurant. You can see only a little the see, since there is a row of trees covering the sight more or less. Anyway, Kangaroo island is amazing. Have fun!