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    Quest Narre Warren

    Corner Princes Highway & Verdun Drive, Narre Warren, Victoria 3805, Australia
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (13)
    Room & Suite (12)
    Dining (3)
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    Overview

    • Excellent38%
    • Very good42%
    • Average12%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Parking
    Pool
    4 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (162)
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    1 - 5 of 162 reviews

    Reviewed yesterday

    The rooms were nice and large but the main bed was a bit soft and the single bed was a bit short for my teenage son. Staff were friendly and helpful throughout the whole stay. A gym and Foxtel would be nice though.

    Review collected in partnership with this hotel
    Thank A3594UYpaulb
    Reviewed 1 week ago

    A perfect place to stay with family. Very clean bathrooms and beds. We'd like to access the unlimited internet access rather than 300 MB per day and also would love to have bed heaters for the beds. Highly recommending for families.More

    Review collected in partnership with this hotel
    Thank Ranjay M
    Response from BastianSchluter, Public Relations Manager at Quest Narre Warren

    Dear Ranjay, Thank you for taking the time to review your stay with us. We are very pleased to hear that you enjoyed your stay and our level of cleanliness and comfort in the apartments made your stay even more enjoyable. We really appreciate the...More

    Reviewed 3 weeks ago

    Staff were really helpful, rooms were clean and bed was comfy. It was great to have laundry facilities in the apartment. We stayed 3 nights and would recommend for anyone travelling for business or pleasure.More

    Review collected in partnership with this hotel
    Thank 110glenk
    Response from BastianSchluter, Public Relations Manager at Quest Narre Warren

    Dear 110glenk, Thank you for taking the time to review your stay with us at Quest Narre Warren We are very happy to hear that you had such a wonderful stay in our comfortable and well equipped apartments and that the facilities we offer suited...More

    Reviewed 3 weeks ago

    We needed to stay near Berwick to attend a wedding. Apartment was great, staff attentive. Best option in the area, close to Fountain Gate just off the freeway so easy to find and get around. There was a lovely pool BBQ areaMore

    Review collected in partnership with this hotel
    Thank Scales13
    Response from BastianSchluter, Public Relations Manager at Quest Narre Warren

    Dear Scales13, We are incredibly pleased to hear that you had such an enjoyable stay here while attending the wedding in Berwick and our central location suited you nicely. We are also very happy that you enjoyed our pool and BBQ area and our comfortable...More

    Reviewed 3 weeks ago

    We were visiting family ,staff great ,amenities excellent , HAving a laundry was great. BEing able to use the BBQ and pool with our visitors was a bonus. Food ,restuarants ,shopping close by. GReat location close to the city,Dandenongs and beaches . VERY HAPPYMore

    Review collected in partnership with this hotel
    Thank Christine M
    Response from BastianSchluter, Public Relations Manager at Quest Narre Warren

    Dear Christine, Thank you for your wonderful review! I am very pleased to hear that you enjoyed staying in our well-equipped and comfortable apartments and enjoyed our BBQ area and pool! It is also great to hear that our central location which is close to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Self-Serve Laundry
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Pool
    Details
    • Price range
    • US$129 - US$225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    Photos
    Traveller (13)
    Room & Suite (12)
    Dining (3)
    Pool & Beach (2)
    Nearby
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    Questions & AnswersAsk a question
    BastianSchluter
    Dear Dex T, Thank you for your review and we appreciate your feedback with regards to your stay. First of all we do not seem to have the record of your stay at our property. We will appreciate if you can provide further information to substantiate your stay at our property. With regarding to your comment that we have inappropriately charged $2,000 to your credit card was untrue and would like to present the following for you. First of all, we do not seem to have a record of charging $2,000 to your credit card on or around the date given by you. In any case, at the time of your arrival, as part of the terms and conditions of the accommodations services and as notified to you in the booking confirmation, we obtained preauthorization for $200 only and this gets canceled when the guest makes the full payment at the time of departure. As you know electrical equipment can breakdown at any time and room move is unavoidable. We therefore have to move you into another room where the TV was working and apologise for the inconvenience that we might have caused in this regard. The team at Quest Narre Warren are rather shocked to learn about your allegation, as this is does not usually happen. We do our best to ensure all guests are comfortable and are provided with great customer service. Thank you once again for your feedback as it will help us improve our services. " Kind Regards Segar Nadarajah Operations Manager
    17 November 2014|
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    BastianSchluter
    Dear Dex T, Thank you for your review and we appreciate your feedback with regards to your stay. First of all we do not seem to have the record of your stay at our property. We will appreciate if you can provide further information to substantiate your stay at our property. With regarding to your comment that we have inappropriately charged $2,000 to your credit card was untrue and would like to present the following for you. First of all, we do not seem to have a record of charging $2,000 to your credit card on or around the date given by you. In any case, at the time of your arrival, as part of the terms and conditions of the accommodations services and as notified to you in the booking confirmation, we obtained preauthorization for $200 only and this gets canceled when the guest makes the full payment at the time of departure. As you know electrical equipment can breakdown at any time and room move is unavoidable. We therefore have to move you into another room where the TV was working and apologise for the inconvenience that we might have caused in this regard. The team at Quest Narre Warren are rather shocked to learn about your allegation, as this is does not usually happen. We do our best to ensure all guests are comfortable and are provided with great customer service. Thank you once again for your feedback as it will help us improve our services. " Kind Regards Segar Nadarajah Operations Manager
    17 November 2014|
    Answer
    Response from Burger4758 | Reviewed this property |
    I am surprised you has this experience. My colleague and I stayed here for total period of 6 weeks last Nov/dec and found the service very good and accommodating
    0
    Votes
    Room Tips
    "Off the highway would have less road noise"
    Read review
    "Rooms at the back are very quiet."
    Read review
    "Theclower floor units are easier to get into."
    Read review
    "This depends on your own preferences but if you like darker rooms for sleeping then this would be a good..."
    Read review