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PARKROYAL Melbourne Airport

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PARKROYAL Melbourne Airport
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2,099 Reviews from our TripAdvisor Community

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Showing 2,054: English reviews
Melbourne, Australia
Reviewed 4 August 2016 via mobile

Last minute change of plans so we stayed before a morning flight. Staff a lot more friendlier on reception, accommodating a change for our preferred rom allocation, room 925 top floor had a fabulous unobstructed runway view which we thoroughly enjoyed with some binoculars we had taken and wifi to get the airports flight schedules made it all more enjoyable!...

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Helpful?
Thank jubaanne
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear jubaanne, Thank you for taking the time to share your most recent experience. As an airport hotel, the team here strive to ensure our key focus on efficiency whilst maintaining high level of service in every interaction and we are pleased that you have noticed our improvements. We are delighted that you enjoyed your birthday celebrations with us and...

Hobart, Australia
Reviewed 3 August 2016

The room was lovely and well furnished, sooo quiet considering proximity to the airport!! Check in was easy and staff very friendly. Restaurant happily accommodated my group of 14 in the lounge area and the food was delicious, well priced, well presented and not over priced, bar staff where exceptional. Only a nights lay over for an early flight but...

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Helpful?
Thank danielle902
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear danielle902, Thank you so very much for sharing your review. We are thrilled to know you enjoyed such a fantastic experience with us, particularly being able to enjoy a relaxing time in Bar Airo with your group of 14; with exceptional service and delicious dishes. Great to know you also found your room so quiet, so close to the...

Mount Beauty, Australia
Reviewed 3 August 2016 via mobile

As with most reviews, we stayed here the night before a morning flight. The staff were helpful & efficient! Check in & check out smooth. We initially looked at booking the hotel directly through their website, but sadly the prices were a little to dear for us. We decided to stay somewhere a little cheaper - hunting through TripAdvisor for...

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Helpful?
Thank MountainToCoast
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear MountainToCoast, Thank you for taking the time to share you most recent experience with your fellow travellers. We aim to take the hassle out of flying, with our great location connected to the airport by covered skybridge, our welcoming and efficient team and hassle free departure. We were pleased that you were able to find such a great deal...

McAllen, Texas
Reviewed 2 August 2016 via mobile

This hotel was a nice surprise! My flight got cancelled and I had to find a hotel for the night. I was very happy with this property mostly because of the location, but also because it was very much a business hotel and had lots of extras to make sure the guests are comfortable! The beds were comfortable and I...

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Helpful?
Thank Madzech
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Madzech, Thank you for sharing your review on your unexpected stay, following your flight being cancelled. We are thrilled to know that you found PARKROYAL Melbourne Airport the perfect location for your layover, with great service, our exceptionally comfortable custom made pillow top beds, quiet and well-appointed rooms and our extras such as our 24 hour pool and gym,...

Melbourne
Reviewed 1 August 2016

Everything was fantastic, I'd have to write an essay to cover it all! Will definitely be staying again. My kids were FERAL, I was embarrassed and overwhelmed, they were so kind about it, didn't bat an eyelid.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Alyssa E
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Alyssa E, Thank you! We are thrilled to receive your wonderful review. We believe we have a great product and a fantastic team who are filled with enthusiasm – it is always gratifying to receive such positive feedback about the service we provide. We hope you all enjoyed a relaxing time with us and that your little ones were...

Melbourne, Australia
Reviewed 1 August 2016 via mobile

We stayed here for one night so we could get on our early flight out in the morning with our 3 month old baby. Everything was all great, room with a runway view and bedding was super comfy and plush. Only thing that disappointed us was that we requested a baby cot to be set up, which it was, but...

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Helpful?
Thank Catayls
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Catalys, Thank you for taking the time to share your recent experience. We aim to take the hassle out of flying with our fantastic location connected to the airport by covered skybridge, 24 hour reception, custom made pillow top beds for a great nights sleep and friendly team. Our baby cots comply to Australian standards and we are limited...

Perth, Australia
Reviewed 31 July 2016

This Hotel is very easily reached from the Airport and is well appointed.We are elderly and found it convenient and easily accessible both from our international arrival and domestic departure the next day.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Margaret H
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear Margaret H, Thank you for taking the time to share your recent review. We aim to take the hassle out of flying and were delighted to know you enjoyed such a seamless stay with us. We hope you enjoyed the rest of your travels and look forward to welcoming you back to the hotel again. Kind regards, David Tonkin

Melbourne, Australia
Reviewed 31 July 2016 via mobile

Great place to stay when you have an early flight. Nice restaurant, very good gym with a pool, steam room, sauna and clean hotel. So easy to then walk straight across in the morning for your flight. Our room overlooked the runway which was nice and it wasn't noisy

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Helpful?
Thank RubyRusty
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear RubyRusty, Thank you for taking the time to share your recent experience. We were delighted to know we exceeded your expectations with so many aspects of your stay. We aim to take the hassle out of flying and it is through our approach with our 24 hour pool and gym, that we hope travellers can find time to unwind...

Melbourne, Australia
Reviewed 30 July 2016

While aiming for a 4 Star experience and with prices at that level - they fall short in ever area except staff friendliness. Friendliness doesn't always equal efficiency. Rooms are okay - I guess they're catering to many business people, but as a disabled person I find it frustrating that accessible rooms always seem to be on the worst side...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank JPDancer
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear dancergirl_61, Thank you for taking the time to share your review. We were delighted that our team exceeded your expectations with their friendly service. However, we were disappointed to learn that we did not exceed some of your expectations. We would be grateful to discuss your experience further, if you would like to contact the hotel directly to speak...

Reviewed 27 July 2016

I had a horrendous 12 hour stopover and had no desire to pay for a room. Instead I found myself over there, enjoying a nice coffee in a laid back zone that was very different from the airport. And could get a swim/ shower/ gym pass for $15. I even used it twice. Once in Am and then just before...

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Helpful?
Thank trinybop
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this review

Dear lyttelton, Thank you for sharing with your fellow travellers our great lounge access pass to relax and rejuvenate between flights available from 6am to 11pm. We were delighted that you enjoyed full access to our leisure facilities including gymnasium, heated pool, sauna, steam room as well as showering facilities with complimentary amenities. As well as enjoying a nice coffee...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe Airo
Cafe Airo
Cuisines: Australian, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the PARKROYAL Melbourne Airport Hotel. Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport. PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport Hotel. Our friendly PARKROYAL people are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more   less 

Additional Information about PARKROYAL Melbourne Airport

Address: Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
Region: Australia > Victoria > Greater Melbourne > Tullamarine
Price Range: $261 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Melbourne Airport 4.5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Parkroyal Melbourne Airport Hotel Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Melbourne Airport staff and other travellers.
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Questions? Get answers from PARKROYAL Melbourne Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the best hotel experiences ever! My family just arrived back from Singapore and had a 7 hour wait at the airport. After a relatively sleepless overnight flight, we decided to go to ParkRoyal to see whether we could sleep while we waited. The lady that serviced us was excellent. Provided a family room for us for 8 hours at an exceptionally cheap price. We all slept well, had showers and felt like we had not travelled at all by the time we arrived at our next flight. Will definitely be staying here in the future. Had we not been so tired we would have used the swimming pool, spa and sauna and had breakfast too.”
F1988TFstephenm, 18 Apr 2017 | Read review
“Higher bflloorgives a view of Airport or rear back towards Melbourne”
dave548, 16 Apr 2017 | Read review
“Very comfortable ”
carolhE3967IO, 16 Apr 2017 | Read review
“Room service food was outstanding definitely recommend ”
O5052YYkeving, 6 Apr 2017 | Read review
“Dropping off bags in the front of the hotel can be confusing , it is a very busy place .”
K3397AQbrianh, 5 Apr 2017 | Read review
5 of 5