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Copthorne Hotel & Resort Bay of Islands

1,175 reviews
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Tau Henare Drive | PO Box 150, Waitangi 2150, New Zealand
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Traveller (328)
Room & Suite (119)
Pool & Beach (50)
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Overview
3.5
1,175 reviews
  • Excellent18%
  • Very good38%
  • Average25%
  • Poor11%
  • Terrible8%
Travellers talk about
“treaty grounds”(96 reviews)
“shuttle bus”(22 reviews)
“buffet dinner”(26 reviews)
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Contact Info
Tau Henare Drive | PO Box 150, Waitangi 2150, New Zealand See on map
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,175)
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All reviewstreaty groundsshuttle busbuffet dinnerpool areabeautiful locationa sea view roombit datedtennis courtsthe ground floorbayviewspaihiarabbitsdeckwaterfront
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11 - 15 of 1,134 reviews
Reviewed 2 weeks ago
fantastic location

right next to the ocean and with a pool made of large stones. Everything was ready for a bounty holiday. then there was an excellent buffet with different shellfish and sheep meat plus cheese and cold dishes. to go with that a very pleasant white...More

Thank hogsted
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 2 weeks ago

Good Morning. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 2 weeks ago
Hotel had double booked

Were booked into the Copthorne, but they had double booked so we were down graded to another hotel, very disappointing as we had googled the hotel and it looked good. I still don’t get the concept of double booking in this day and age?? We...More

Thank Karen R
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 2 weeks ago

Good Morning. Thank you for providing feedback about your stay with us. I shall pass on the specific points mentioned in your review. Hotels like airline perform a task called yielding. The principal is to achieve the highest percentage occupancy at the best available rate....More

Reviewed 2 weeks ago
A fantastic hotel complex but too far away from the main area

A lovely hotel. Our room had a balcony and we were in a part of the hotel that was close to the water. What amazing views. The hotel had a shuttle bus to the main area but when returning took about 15 minutes to answer...More

Thank 186338travel
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 2 weeks ago

Good Afternoon. Thank you for providing feedback about your stay with us. I am sorry to hear that you had some issues around arranging for a shuttle pick up. The hotel offers 4 different menu's including the buffet in the restaurant so offers a lot...More

Reviewed 2 weeks ago
Fabulous spot right next to Treaty grounds

I was lucky to be upgraded to an ocean view room - absolutely gorgeous view over the bay and overlooking the swimming pool. Room was fresh and clean and bed was comfortable. Service was really friendly and staff were very helpful. Buffet dinner was good...More

Thank wellycarolyn
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 2 weeks ago

Good Afternoon. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 3 weeks ago
Nice Stay but Resort Needs an Facelift

We were here for a music festival and knew the place would be busy. But the staff were all great - always friendly and helpful. The setting is gorgeous. Our room had everything we needed for a 2 night stay - comfy bed, good-sized bathroom...More

Thank snjdom
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 2 weeks ago

Good Afternoon. Thank you for providing feedback about your stay with us. I shall pass on the specific points mentioned in your review. Just to clarify, our standard rooms come in 3 different configurations. They either have 1 Superking, 2 Singles or 1 Queen and...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$84 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (328)
Room & Suite (119)
Pool & Beach (50)
Dining (16)
Family and Play Areas (1)
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Questions & Answers
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Kelly L
12 January 2018|
AnswerShow all 4 answers
Response from Shannon C | Reviewed this property |
Yes definitely swimming & other water sports. Such a lovely location
1
Vote
Mickeysbabe
17 December 2016|
Answer
Response from 464JudyLea464 | Reviewed this property |
Best to ask the hotel direct? So far as we can recall the meals were good with plenty of meat on offer but we didn't stay over the weekend. During the week there can be major bookings with conferences when they put a buffet... More
0
Votes
Mickeysbabe
17 December 2016|
AnswerShow all 3 answers
Response from bobbyjosing | Reviewed this property |
No idea, they only list the restaurant as open for breakfast and dinner but who knows, email them and ask?
0
Votes
123
Room Tips
"rooms starting with 700 series are pool side facing"
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"Ask for a room overlooking the Bay."
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"Get a water view room - cooler than the back rooms"
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"Get an east-facing room if the weather is good as otherwise you'll be stifling because of the heat and no..."
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