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Copthorne Hotel & Resort Bay of Islands

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Copthorne Hotel & Resort Bay of Islands
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982 Reviews from our TripAdvisor Community

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Showing 952: English reviews
Auckland, New Zealand
Reviewed 3 November 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank chantellem830
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Sydney, Australia
Reviewed 31 October 2015

The rooms are a little dated, some of the furnishing a bit worn. Bathroom was a little old looking and therefore not as clean looking. Food was very expensive, we found ourselves eating out as much as possible.

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Helpful?
Thank Bree357
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Eveing. Thank you for providing feedback about your stay with us. We are currently undertaking a preventative maintenance program to help assist us in bringing our rooms up to standard. I am sorry to hear that the options we offered on our menu was not what you were looking for. We have a all day menu, a la carte...

Auckland Region, New Zealand
Reviewed 31 October 2015

Had a enlightening visit to treaty grounds, stayed at the Copthorne Hotel which is perfect location for visit, we had great views of the water. Enjoyed a breakfast outside in the sunshine, full breakfast for my niece and I and continental for my partner, Enjoyed a coffee in the lounge area. Helpful staff gave guidance on activities we should try...

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Helpful?
Thank Jenny N
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Canberra
Reviewed 29 October 2015 via mobile

Beautiful view, cosy room with a balcony, short drive to town, would definitely return however service in the restaurant wasnt good. We went for a late lunch (1:40pm but it is supposed to be an all day menu) we were the only ones in the restaurant, after a long waite and having to ask the waitress bought us menus and...

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Helpful?
Thank Sarah L
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. Please accept my apologies for the experience you had in our food and beverage outlet. The all day menu is run through our bar so our staff would not normally attend to guest in our restaurant due to it being closed at lunch times. I will speak with...

Auckland, New Zealand
Reviewed 26 October 2015

Nice hotel a little dated, however easy to get access to Paihia. Nice pool and spa pool. Also enjoyed the buffet breakfast, they have a shuttle to Paihia if you want to go on a cruise etc. A little far away from town however Taxis are pretty cheap and easy to get.

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Helpful?
Thank nzgino
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 26 October 2015 via mobile

We came to Paihia for a couples get away over the long weekend. When we got into the our Junior Suite we found the sheets stained and shower dirty. The hot water pressure was non existent and the room was quite dated Pool facilities were excellent and staff were mostly friendly. I would only stay here again if it was...

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Helpful?
1Thank Tyler V
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. Please accept my apologies for the standard of the room when you checked in. This room has been refurbished in recent years and we are looking at updating the bedding in the near future. I hope that you enjoyed the rest of your stay with us and hope...

Hamilton, New Zealand
Reviewed 18 October 2015

Booking online through the millennium website is the better way to go so you get all the benefits eg free wi-fi,10% discount at the restaurant, 10% saving on Great Sights plus more. The staff working at the time we checked in were friendly and helpful.

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Helpful?
Thank s00z53
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Morning. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Bundaberg Australia
Reviewed 8 October 2015

This was the 2nd Copthorne Hotel we stayed in (for 2 nights) as part of our organised tour & it was far removed from Copthorne Auckland. The rooms were immaculate & the staff very helpful. The included dinner was delicious but the thing that made it was the waitstaff. Harry & Richard are stars...their sense of humour & good-naturedness absolutely...

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Helpful?
Thank gailmay
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. I am really pleased to hear positive comments about two of our staff who are real star performers in our food and beverage operation. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms...

Christchurch/Canterbury
Reviewed 5 October 2015

Great conference facilities. AV and technical staff were spot on. Room had a great view across to Russell. Conference meals were great but a la carte dinner service was poor. You seemed to get better meals if ordered from the bar. The bar needed more staff serving in evenings when a conference is on. Sometimes took 10 mins to get...

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Helpful?
Thank 961carolyn
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. I am sorry that the experience that you had in our food and beverage outlets was not up to our normal standards. I hope that you enjoyed the rest of your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms...

Perth, Australia
Reviewed 3 October 2015

The staff on checkin were friendly and our room was clean (apart from some built up dirt where you press the toilet button). The bathroom didn't have an extractor fan either.The beds were comfortable and the view from our room was lovely. The entrance door to where our room was gets locked at 9pm which is a little inconvenient if...

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Helpful?
1Thank Fab50_12
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Copthorne Hotel & Resort Bay of Islands

Address: Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Price Range: $115 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Copthorne Hotel & Resort Bay of Islands 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
Copthorne Hotel & Resort Bay Of Islands Waitangi, Northland
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel & Resort Bay of Islands staff and other travellers.
6 questions
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Javea, Spain
Javea, Spain
Auckland Region, New Zealand
6 months ago
Quincy, IL
over a year ago

See all questions (6)

Questions? Get answers from Copthorne Hotel & Resort Bay of Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request ocean view”
 of 5 bubbles JamesF806, 20 Mar 2017 | Read review
“A harbour view is a must to make the most of you stay”
 of 5 bubbles lewisdasafety, 19 Mar 2017 | Read review
“We were room 705 upstairs looking over the pool and out to the sea”
 of 5 bubbles LynleyM_12, 17 Mar 2017 | Read review
“Get a room fronting the open water not the pool/restaurant area.”
 of 5 bubbles Virgo13_13, 15 Mar 2017 | Read review
“The garden rooms are great for Family and Kids.”
 of 5 bubbles C241VVchrisc, 13 Mar 2017 | Read review
5 of 5