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Copthorne Hotel & Resort Bay of Islands

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Traveller (332)
Room & Suite (119)
Pool & Beach (51)
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Overview
  • Excellent18%
  • Very good38%
  • Average25%
  • Poor11%
  • Terrible8%
Travellers talk about
“treaty grounds”(97 reviews)
“shuttle bus”(23 reviews)
“buffet dinner”(26 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,196)
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224
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285
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95
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All reviewstreaty groundsshuttle busbuffet dinnerpool areasea viewbeautiful locationbit datedtennis courtsthe ground floorbaypaihiarabbitsdeckwaterfront
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291 - 295 of 1,154 reviews
Reviewed 8 December 2016

We have just visited the hotel for a few days to take in the Bay of Islands I travelled with my wife and 2 kids (1 & 3) the hotel is just sitiuated about a 5 min drive from the main town of Paihia. You...More

Thank JWR-78
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 17 April 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 6 December 2016

Had a nice stay at hotel enjoyed the grounds, spa and room but didn't like the fact that the hold on my visa card e.g bond took eight days to be removed from my credit card. I had fully paid my stay to find when...More

Thank Rex G
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 17 April 2017

Good Afternoon. Thank you for providing feedback about your stay with us. The hotel take a $50.00 per night deposit or pre-authorisation to allow guest the option to charge back to their rooms. It is also a guarantee for the hotel in case of damage....More

Reviewed 2 December 2016 via mobile

Thank you to the staff, we had a fantastic stay. We had an ocean view room that was simply beautiful. Our room was very nice overall although coyld do with updated decor. Breakfast buffet was simply wonderful and was great that is was included in...More

Thank Emma C
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 17 April 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 1 December 2016

This hotel is set in lovely grounds about 20 minutes walk from the Paihia town centre. It caters for large groups and coach parties and does a good job. The rooms are spacious (no air conditioning) with safe. The (pay for) wifi is good. There...More

Thank AddickMark
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 17 April 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I shall pass on the specific points mentioned in your review. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew...More

Reviewed 1 December 2016

We had a pleasant stay here in a harbour view room with a glorious outlook. The location is great, the room was clean and the beds were very comfortable. No complaints with all of that but it does need an overall revamp. In the room...More

Thank Peachie000
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 17 April 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I shall pass on the specific points mentioned in your review. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$74 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (332)
Room & Suite (119)
Pool & Beach (51)
Dining (16)
Family and Play Areas (1)
Questions & Answers
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jtcarter
27 May 2018|
AnswerShow all 4 answers
Response from Jane L | Reviewed this property |
Highly recommend popping in to the town centre instead.
1
Vote
Kelly L
12 January 2018|
AnswerShow all 4 answers
Response from Shannon C | Reviewed this property |
Yes definitely swimming & other water sports. Such a lovely location
1
Vote
Mickeysbabe
17 December 2016|
Answer
Response from 464JudyLea464 | Reviewed this property |
Best to ask the hotel direct? So far as we can recall the meals were good with plenty of meat on offer but we didn't stay over the weekend. During the week there can be major bookings with conferences when they put a buffet... More
0
Votes
Room Tips
"rooms starting with 700 series are pool side facing"
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"Ask for a room overlooking the Bay."
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"Get a water view room - cooler than the back rooms"
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"Get an east-facing room if the weather is good as otherwise you'll be stifling because of the heat and no..."
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