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Copthorne Hotel & Resort Bay of Islands

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Copthorne Hotel & Resort Bay of Islands
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948 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Auckland Region, New Zealand
Reviewed 4 March 2015

We stayed in this hotel for two nights in a Seaview room. The location of these rooms are perfect we had a view over the sea and islands, we also had an excellent view of a cruise ship. The rooms were ok however they could be improved especially the bathroom also there is no air conditioning. The room was very...

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Helpful?
Thank Jeanne86
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening Jeanne86. Thank you for providing feedback about your stay with us. We are currently undertaking a preventative maintenance program to help assist us in bringing our rooms up to standard. I am sorry that the experience that you had in our food and beverage outlets was not up to our normal standards. I hope that you enjoyed the...

North Yorkshire, United Kingdom
Reviewed 28 February 2015

Stayed here last year whilst on a coach tour of the North Island, so we knew how good it was and booked in again for this year's trip. Everyone was very helpful, from initial email booking through to the actual stay. Try to get a room with an ocean view - lovely aspect. Hibiscus wing last year, Sea spray wing...

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Helpful?
Thank PaTh1422
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Hamilton, New Zealand
Reviewed 27 February 2015

We really enjoyed our weekend at the Copthorne. The front desk staff were friendly and helpful, our Ocean Front room was modern, clean and comfortable and had the most amazing view across the lawn to the ocean. It is a shame that the decking area outside of your room is one long deck and there is no privacy. The breakfast...

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Helpful?
Thank ChadWNZ
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Wellington, New Zealand
Reviewed 26 February 2015 via mobile

We stayed in a Seaview room overlooking the pool/spa area. Woke up to the most glorious sunrise and watched it all from the comfort of our bed & balcony. I also got to play with the rabbits which just adds to the charm of this place. The full breakfast buffet is worth it. You get the works. We had a...

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Helpful?
Thank lenita7
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening lenita7. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

North of London
Reviewed 24 February 2015

After driving for over 4 hours we eagerly anticipated our 2 day stay at what we were told was one of the most beautiful places on the north island of New Zealand. The location is indeed beautiful, shame the hotel lets it down. After booking in, we drove round the building to find that there was no lift and with...

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Helpful?
2Thank BerkoBoy88
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Morning. Thank you for providing feedback about your stay with us. The same feedback you provided here that you intially provided direct to the hotel via our online feedback form was forwarded onto all department heads by the Hotel General Manager and points raised have been discussed and rectified so that future guests do not share the same expereinces...

Reviewed 24 February 2015

Great location but this property is worn down and doesn't look as nice as it did online. The bathroom was very old and needed maintenance. The shutter doors that replace curtains and separate the sitting area are clunky and noisy to operate. The louvres on the sitting area were broken, nothing superior about a superior room

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Helpful?
Thank Karen L
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening Karen. Thank you for providing feedback about your stay with us. We are currently undertaking a preventative maintenance program to help assist in bringing our rooms up to a better standard. I hope that you enjoyed the rest of your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division...

Orpington, Kent
Reviewed 22 February 2015

We had a very nice room on the first floor overlooking the tennis court. The room was quite warm, with only a ceiling fan and no air_con, but we managed. The restaurant was good, staff were happy and friendly. Pool was good, if a little chilly! Absolutely loved the situation, and Russel is fabulous!

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Helpful?
1Thank sladie
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Adelaide, Australia
Reviewed 21 February 2015

I was absolutely enchanted by this place - such an amazing location with all the facilities you could need/hope for. The staff were all very attentive and friendly, and we felt welcomed from the very first minute. I know they are a pest, but the rabbits scattered throughout the lawn really added the the magical sunsets which were easily captured...

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Helpful?
Thank CloStar
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 16 February 2015

Really excited until we arrived not really welcomed at reception then found room needed upgrading bathroom especially seemed aged. Spa n pool didnt seem that clean Apart from a few staff most of the service was below average food okay and location great but overall i felt abit ashamed to be a kiwi quite frankly wish i had read reviews...

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Helpful?
1Thank Colleen M
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon Colleen. Thank you for providing feedback about your stay with us. I am sorry that the room that we allocated you was not up to your standards and the service that you received was not up to our normal standard. We have been having some mechanical issues involving our pool pump so we are working through these to...

Christchurch, New Zealand
Reviewed 14 February 2015

Copthorne Waitangi Hotel is a good quite place to stay if visiting Paihia and is next to the Waitangi Treaty Grounds ,part of NZ's early history. Rooms are clean & tidy ,restaurant fine. It is about 7-8 mins drive to down town but hotel has a free shuttle into town & it is a pleasant walk back. Situated on water...

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Helpful?
Thank Richard G
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening Richard. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Copthorne Hotel & Resort Bay of Islands

Address: Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Price Range: $126 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Copthorne Hotel & Resort Bay of Islands 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
Copthorne Hotel & Resort Bay Of Islands Waitangi, Northland
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel & Resort Bay of Islands staff and other travellers.
6 questions
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Javea, Spain
Javea, Spain
Auckland Region, New Zealand
5 months ago
Quincy, IL
over a year ago

See all questions (6)

Questions? Get answers from Copthorne Hotel & Resort Bay of Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Has to be a water view”
 of 5 bubbles Trent53, 19 Feb 2017 | Read review
“Ground floor room which opens into the lawn and the bay.”
 of 5 bubbles JDJarbadan, 18 Feb 2017 | Read review
“Need a room with a sea view”
 of 5 bubbles JeffR605, 17 Feb 2017 | Read review
“The site is top class”
 of 5 bubbles vgradowski, 14 Feb 2017 | Read review
“Our room was on south side - was very lovely and sunny in the afternoon, evenings”
 of 5 bubbles LynetteD75, 14 Feb 2017 | Read review
5 of 5