We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Renaissance Portsmouth-Norfolk Waterfront Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Renaissance Portsmouth-Norfolk Waterfront Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

604 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Renaissance Portsmouth-Norfolk Waterfront Hotel
See the most recent reviews
Showing 596: English reviews
Raleigh, North Carolina
Reviewed 10 September 2015

Nice property with issues. Had to return to the front desk twice to get a room that was acceptable. First room was dirty. Second room had a broken leg on the bed leaving the head of the bed lower than the foot. Inquired about parking when I checked in. Was told we would not be charged the $10 per day...

 Report
Helpful?
Thank NCTraveler2600
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Hotel management and staff, please accept my apology for the missed opportunities during your stay. We Truly appreciate you sharing your thoughts with us so that we may avoid service delays similar to yours in the future.

Reviewed 8 September 2015 via mobile

We stayed here over Labor Day weekend. We were greeted by a very friendly and helpful staff, the hotel is nicely decorated and gives a very grand impression. The views from the room looking at across the Elizabeth river at the Norfolk skyline are breathtaking and then add the cool factor of seeing some of the US Navy ships in...

 Report
Helpful?
Thank Mario M
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for taking the time to complete oura online review. We are delighted that your stay with the Renaissance Portsmouth-Norfolk Waterfront Hotel was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver...

Summerville, South Carolina
Reviewed 8 September 2015

My stay was only for a few days each time so I can only provide my thoughts for some things. Location – If working at the shipyards or downtown Norfolk, this is one of the best locations. No tunnel traffic to contend with unless you drive to Norfolk, but even then you are going against traffic for the most part....

 Report
Helpful?
1Thank sadbuttrue
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Renaissance Portsmouth Hotel management and staff, thank you for providing feedback about your recent stay. We strive to ensure our guests experience the best visits possible during their travel unfortunately, we did not meet your expectations. I have communicated your concerns to our senior management team to ensure opportunitites like this do not happen again! We would...

North Carolina
Reviewed 7 September 2015 via mobile

This is a beautiful hotel with gorgeous views of the water. Every single employee spoke to us each time we passed them in the hallways or at the front desk. Only in town for one night but we would definitely stay here again!

 Report
Helpful?
1Thank TeamKozikowski
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Renaissance Portsmouth Hotel management and staff, thank you for providing feedback about your recent stay. We strive to ensure our guests experience the best visits possible during their travel. Look forward to meeting you during your next stay with us!

NY
Reviewed 3 September 2015 via mobile

I was visiting Virginia Beach for 5 days when I decided to visit the famed Children's Museum at Portsmouth, VA. I liked the neighborhood and decided to use my Marriott App to find a nearly hotel. The Renaissance popped up as being about 5 minutes away, so we decided to do a drive-by. We discovered an ultra-modern property situated along...

 Report
Helpful?
3Thank GoldMemberNy
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

What a lovely review title. The Marriott app has allowed many guest like yourself find our hidden gem!! Hope you enjoyed exploring our historic city. We look forward to seeing you in our hidden gem again soon!!

Louisa, Virginia
Reviewed 25 August 2015

Very nice hotel although there is a lot of walking. All the staff is very friendly and always speak to you. The view is great. The hotel is walking distance to the Seawall Art Festival which is convenient. I got the breakfast deal and the breakfast is much better than average.

 Report
Helpful?
Thank AlisonT874
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

I’m Darnell Smith, Front Office Manager at the Renaissance Portsmouth Waterfront Hotel. On behalf of Renaissance Portsmouth Hotel management and staff, thank you for providing feedback about your recent stay. Look forward to meeting you during your next stay with us!

Reviewed 24 August 2015 via mobile

I had one night to spend in Norfolk, which normally means I would try to get a good rate at the Waterside Marriott, but I decided to try the Renaissance instead. It sits directly across the water from the Marriott, and there is a ferry stop right out front. And the rate was about $50 less than the Marriott, too...

 Report
Helpful?
3Thank MLNC
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you so much for sharing your experience. We enjoy having our guest discover something new in our historic city. Look forward to seeing you again!!!

Apex, North Carolina
Reviewed 20 August 2015

This place is huge. What a lobby . The room view was fantastic day or night. Everything was large even the lobby bar. The staff was friendly & knew about local flavor to help us. the room seemed clean & was very quite.

 Report
Helpful?
Thank putts123
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you very much for sharing your experience! I am also a fan of the hotel views! Look forward to meeting you on your next visit to our historic town!!

Reviewed 20 August 2015

The rooms are very spacious, large bathroom, very comfortable beds.Pillows are a bit soft. All the rooms have a view of the surrounding water ways. The 24 hour gym and pool are very nice. My fridge froze my food the first night I stayed here and the staff went above and beyond to replace my fridge and replace the food...

 Report
Helpful?
Thank Erica B
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Renaissance Portsmouth Hotel management and staff, thank you for providing feedback about your recent stay. We strive to ensure our guests experience the best visits possible during their travel. I have communicated your review to our ambassadors to ensure they continue providing the stellar service we are known for! Look forward to meeting you during your next...

Chicago, Illinois
Reviewed 20 August 2015

Mediocrity seems to be what they strive for at this hotel, from housekeeping to maintenance to the tidiness of their patio area. I was supposedly upgraded to a room, but the beautiful room did not make up for the fact that the carpet was disgusting in parts of the room, and the bathroom had things on the wall between the...

 Report
Helpful?
Thank surreyuk
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Renaissance Portsmouth Hotel management and staff, please accept my apology for the missed opportunities mentioned on your review. I communicated with our senior leadership team about your experience . Hope you will select us on your next visit to Portsmouth and allow us to show you that mediocrity is not accepted!

275 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (229)
Viewed
Bathroom (24)
Viewed
Room/Suite (46)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (39)
Viewed
View from Room (45)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (3)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Room/Suite (15)
Viewed
Business Centre/Function Rooms (10)
Viewed
Hotel & Grounds (10)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Portsmouth
1.0 km away
Norfolk Waterside Marriott
1.9 km away
Residence Inn Norfolk Downtown
1.3 km away
Courtyard Norfolk Downtown
Show Prices
Show Prices
Show Prices
0.9 km away
Sheraton Norfolk Waterside Hotel
2.1 km away
Wyndham Garden Norfolk Downtown
0.9 km away
Comfort Inn Olde Town
Comfort Inn Olde Town
#3 of 5 in Portsmouth
59 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Blending traditional elegance and modern style, our waterside Norfolk, VA area hotel in the historic downtown district of Olde Towne Portsmouth provides calming comfort and soothing relaxation. The Renaissance Portsmouth hotel boasts a hip location overlooking the vibrant, revitalized waterfront and offers stunning views of the Elizabeth River. Set above the harbor, the Portsmouth Ballroom's unique outdoor terrace, part of the 24,000 square feet of Norfolk area hotel meeting space, provides a stunning reception area sure to draw rave reviews from your guests. This updated luxurious Norfolk, Virginia area hotel also features 23 meeting rooms including a 70-seat Amphitheater. Savor the atmosphere of this waterside hotel in Portsmouth at Foggy Point Bar & Grill, presenting a selection of fresh seafood. Visitors to the area can enjoy the unique experience of taking the nearby water taxi across to many of the Norfolk business and visitor destinations including the Norfolk Naval facilities. ... more   less 

Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water St, Portsmouth, VA 23704-3801
Region: United States > Virginia > Portsmouth
Price Range: $159 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott and Hotels.com so you can book your Renaissance Portsmouth-Norfolk Waterfront Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Renaissance Portsmouth-Norfolk Waterfront Hotel staff and other travellers.
4 questions
Ask a question
Cornwall, Canada
Weston, Missouri
7 months ago
10 months ago

See all questions (4)

Questions? Get answers from Renaissance Portsmouth-Norfolk Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles jamesdN9141YF, 28 Mar 2017 | Read review
“consider booking larger king rooms or a suite and request water view. Choose higher level to fully enjoy view”
 of 5 bubbles CarpeDiem1765, 4 Feb 2017 | Read review
“High rooms have great views”
 of 5 bubbles O4993SOannes, 4 Feb 2017 | Read review
“Definitely ask for a room with a view of Norfolk. The night lights are beautiful.”
 of 5 bubbles 910tanyaw, 23 Jan 2017 | Read review
“Ask for a top floor water and city view”
 of 5 bubbles twotravelors42, 9 Dec 2016 | Read review
5 of 5