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Westin Reston Heights

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409 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Charlottesville, Virginia
Reviewed 19 May 2015

This hotel is in the middle of nowhere and it's not the easiest to find (trust me your google maps are not updated enough for this part of Northern Virginia). But it's a Westin so it's fine. We had a lovely king suite with an extra sink out in the room and both a stall and a bath tub shower...

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Helpful?
Thank wombat1223
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear wombat1223, Thank you for your recent stay at the Westin Reston Heights. We also want to thank you for giving us your feedback. We are thrilled to hear that you enjoyed your stay with us. The hotel is located not too far from the Washington Dulles International Airport (IAD) and about 22 miles from downtown DC. We do apologize...

Los Angeles
Reviewed 12 May 2015 via mobile

Stay away from this hotel if you don't have a car. There is nothing around the hotel, and they don't provide regular shuttle service as they claim. I was told by the front desk and the driver that they pick up every 30 minuted at the metro station. I was at the metro station at 1:20pm today, and I even...

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Helpful?
Thank JGau
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear JGau, Thank you for your recent stay at the Westin Reston Heights and for providing us your feedback during your stay with us. We want to apologize for the inconvenience you experienced with our shuttle from the metro. It is our standard to always meet guest expectations and it saddens me to hear that we weren't able to meet...

Reston, Virginia
Reviewed 27 April 2015

We blocked 20 rooms for a large family event with many guests coming from out of town. Rochelle Goldberg was our point of contact and did a great job working with us. There were no issues and all of our guests were very happy with the accommodations!

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Helpful?
Thank Bill H
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Bill H, We truly appreciate your feedback and for choosing the Westin Reston Heights for your family event accommodations. We're all thrilled to hear that you enjoyed your stay with us and that Rochelle made a difference in providing you exceptional customer service. She's the one of the best at what she does. We are looking forward for your...

Reviewed 26 April 2015

Stayed here a few times, very quiet, good staff and helpful front desk. Free shuttle from Dulles is worth $20 each way, also local drop off at local businesses is super helpful and cost saving. They have very good (but a bit pricey) food in the bar and restaurant.

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Helpful?
1Thank annemJ4005KD
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear annemJ4005KD, Thank you for choosing the Westin Reston Heights for your accommodation. We appreciate the feedback you have given. Our drive is to make our guests happy and we're very glad to hear that you were able to enjoy your memorable stay with us. We hope to see you again next time you're in the Reston, Va. Be well.

Lincoln, Nebraska
Reviewed 24 April 2015 via mobile

This hotel has a deal with a meeting I was attending so it was a no brainier given the rates they were offering. I had some concerns early on when the hotel shuttle which was supposed to pick us up at the Metro station took over 30 minutes to show up past its appointed time. We were there when it...

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Helpful?
Thank NEBXRAYMAN
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear NEBXRAYMAN, Thank you for your feedback. It is very important to us and we appreciate you sharing your thoughts and experience while staying at the Westin. We want to apologize for the delay when you needed to be picked up at the Wiehle-Reston Metro station. Delays may be caused by shuttle coming from IAD airport or traffic from Reston...

New York City, New York
Reviewed 21 April 2015

Was at this hotel for week on business in Reston. Great location - as in easy to get to office areas in Reston - but far enough away from hub bub that location was restful. A quiet facility that allows you to get work done. If you're looking to party, not the place for you. Restaurant was nice, but typically...

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Helpful?
Thank billq-newburgh
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear billq-newburgh, Thank you for your recent stay at the Westin Reston Heights! The hotel is in an ideal location for business people to rest and have a relaxing quiet stay after a long day at work. It is also a good location for guests with family and friends to get together and can use our shuttle to go to...

Reviewed 20 April 2015 via mobile

I stayed at the Reston Westin last weekend. Can't say enough about how great my experience was. The hotel is very clean and comfortable. The food at the restaurant was delicious. The staff was courteous, attentive and helpful. All my interaction were positive ... restaurant staff, Matt at the pool, all the shuttle drivers and the desk staff. It was...

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Helpful?
Thank Aaiselly
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Aaiselly, Thank you for your wonderful feedback of the Westin Reston Heights! We're glad that you had a splendid stay and that every associate were able to assist you the best they can. It is our goal to provide every guest the best service to create a memorable experience. We look forward for your next visit at the Westin...

Manassas, Virginia, USA
Reviewed 18 April 2015

At check in I was offered late check out and free bottled water based on the credit card I was using. I had completely forgot about some of the perks so it was nice to have this brought to my attention without asking. The hotel is very clean and offers free garaged parking. 24 hour room service. A Nice fitness...

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Helpful?
Thank Jeff C
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Thank you Jeff C for your choosing the Westin Reston Heights for your hotel needs and giving us your great feedback about your recent stay! We strive to meet guest expectations and we're happy to hear that we were able to meet yours. We hope to see you again on your next visit to Reston, VA. Be well.

Reviewed 17 April 2015

We got a room for two nights so that we could take our kids into DC and see the sites. Our room was great...very clean and spacious. The staff was excellent...super accomodating and friendly. The front desk staff gave us great advice about the metro and places to eat and shop. Housekeeping was quick to help us set up the...

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Helpful?
Thank Claire O
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Claire O, Thank you for your recent stay at the Westin Reston Heights. We are thrilled that you enjoyed your stay with us. We always try to go above & beyond and we're glad to hear that we were able to meet your expectations. Every associate are always more than willing to help guests in every way possible. We're...

Manchester, New Hampshire
Reviewed 16 April 2015 via mobile

I stayed last week here for the first time. I normally stay up front at the Sheraton , wow what a difference. I am guessing price drove my previous selections but I got a great rate with breakfast. Quite happy!

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Helpful?
Thank anton_new_england
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear anton_new_england, We want to thank you for choosing the Westin Reston Heights for your accommodation and giving us your feedback. We're glad to hear that you had a good stay with us. Westin strives to always meet guest expectations. If there's anything at all that was a inconvenience, please let us know. We look forward for your next visit...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 

Additional Information about Westin Reston Heights

Address: 11750 Sunrise Valley Dr, (Opening May 20, 2008), Reston, VA 20191-1404
Region: United States > Virginia > Fairfax County > Reston
Price Range: $162 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Reston Heights 4*
Number of rooms: 191
Reservation Options:
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Also Known As:
Westin Reston Heights Hotel Reston
Reston Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Reston Heights staff and other travellers.
9 questions
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Questions? Get answers from Westin Reston Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor with a view of the courtyard.”
 of 5 bubbles JamesBattistaG, 6 Nov 2016 | Read review
“Stayed on the second floor - very quiet”
  • Daisy enjoying the bed
 of 5 bubbles Shellyduchsk8s, 2 Oct 2016 | Read review
“Ask for a room with a balcony on higher floor – junior suites are extremely comfortable.”
 of 5 bubbles usembassy, 23 Jul 2016 | Read review
“Rooms facing the hotel entrance are good”
 of 5 bubbles diptir2015, 15 Jul 2016 | Read review
“Book a suite”
 of 5 bubbles MsTia79, 22 Jun 2016 | Read review
5 of 5