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Holiday Inn Roanoke - Tanglewood

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#10 of 40 Hotels in Roanoke
Certificate of Excellence
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Holiday Inn Roanoke - Tanglewood
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408 Reviews from our TripAdvisor Community

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Showing 398: English reviews
London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

We had a very enjoyable stay here in November 2016. The room was nice and comfortable, and the staff kindly extended the hotel's "pet friendly" welcome to Newf Ruby. We found walking areas close by and felt the staff was very welcoming, the room was quite comfortable, and the location was great for what we wanted to do. It was... More 

Helpful?
Thank Newf-on-the-loose
Glenside, PA
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

We decided to stay in the SE section of Roanoke as it was easier for our plans. This hotel is old and really needs updating. The room was not well cleaned, especially the bathroom. They charge $10 for breakfast which isn't worth it. There is a bar and restaurant on premises. The bar is good but the food isn't. The... More 

Helpful?
Thank davahey
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings davahey, Thank you for your honest review. We are disappointed to hear that your room was not clean and that your food during your stay was not up to par. We are dedicated to making sure each guest is satisfied with his or her stay and I hope you let us your concerns before you left so that we... More 

East Hampton, Connecticut
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

We stayed here for 4 nights and thought it was a convenient location. There are several restaurants within a few minutes by car. Also a mall and theater. The friendly desk will give you ideas. The room was clean and had a fridg and micro wave good to heat leftovers. There is breakfast but not free .

Helpful?
Thank pjay36
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Pjay36, Thank you for your rave review. We are happy to hear that our hotel is in a a great location for local fare and that we provide much of what any guest could need right here on property. It is with all of these amenities that make us a full service hotel. Our guests are our number one... More 

Lawrenceville, New Jersey
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Room was quiet and clean. Shuttle service to meeting was so helpful and convenient. Restaurant on site provided late evening dinner. All staff was friendly and helpful. Fresh lemon water in lobby was a nice touch.

Helpful?
Thank Rosemary1810
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Rosemary1810, Thank you for your thoughtful review. We are pleased to hear that our hotel amenities met your needs and that our staff made your stay warm and comforting. Our fresh Fruit Infused Water is one of the many personal touches we offer you, our guest, to make you feel at home. We look forward to seeing you next... More 

1 review
Reviewed 3 weeks ago

We were travelling through city of Roanoke in Va off 81 and found the true meaning of caring staff. Wonderful people from top to bottom. We will come again to stay with our new friends . Great view of Mountains from our room.

Helpful?
Thank Jack L
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Jack L, Thank you so much for your generous review. We are thrilled to hear that our staff took such great care of you during your stay with us. We are dedicated to making our staff feel like family and at home when staying with us and we are happy that you felt our vibe. We welcome you back... More 

Derry, New Hampshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Hotel was a stop on a road trip,booked quick on line. Place was convenient, rooms clean and comfortable with anything you could want. Staff was exceptional. We went down to see if food was still available and have a drink after a long drive. The bar tender was super nice and friendly. Said the kitchen was closed got us our... More 

Helpful?
Thank joyce C
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Joyce C, Thank you for taking your time to give us this generous review. We are grateful to have had you as guests and we are thrilled to hear that our staff made you feel welcome and comfortable during your stay. We will be sure to include your review in our next employee meeting to recognize those who made... More 

Winchester, Virginia
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

We stayed here while performing in Roanoke and we really enjoyed the stay! The staff was friendly and accommodating, the wifi was lightning fast, and the beds were super comfy. We will stay here again!

Helpful?
Thank Aaron123blw
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Aaron123blw, Thank you so much for your rave review. We are thrilled to hear that you enjoyed your stay while performing here in Roanoke. Our staff enjoyed meeting you and making sure your stay was comfortable and that you were well taken care of. We look forward to seeing you next time on your way through Roanoke. Sincerely, Jamie... More 

Bear, Delaware
Level Contributor
96 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 weeks ago via mobile

This should be a 4 star review but the hotel lost one of them because the Pool was closed. I was here on business and was looking forward to laying beside the pool relaxing before work, doing laps, exercising on a very warm 80plus day. But no. Instead I walked to the nearby mall and spent too much money. I... More 

Helpful?
Thank Aussiebab
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Aussiebab, Thank you for your honest review. We are sorry that the pool was closed during your stay with us. It is an outdoor pool and is seasonal, Memorial Day to Labor Day. The weather here can be pretty unpredictable when it gets into the Autumn season. We are disappointed to hear that the restaurant was closed when you... More 

Seville, Spain
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 weeks ago

We had a very relaxing stay here for a couple of days. Jamie and Art were great and had plenty of recommendations for us. The hotel has all the amenities, and the pool was nice. The only thing that drove us crazy was the WiFi, which went out enough to justify us going to buy an LTE pack at Best... More 

Helpful?
Thank JetsLikeTaxis
PatelR158, General Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings JetsLikeTaxis, Thank you for your generous review of our hotel and staff. We are thrilled to hear that Jamie and Art took such great care of you during your stay. We welcome your feedback on the quality of our Wi-Fi. We would like to let you know that all of our equipment for our Wi-Fi including new routers will... More 

Richmond, Virginia
Level Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 October 2016 via mobile

I needed to stay over night in Roanoke to meet some customers the next day. When I walked into my room one of the first things I noticed that wasn't right was toothpaste on the sink. This was not a tube, it was where it had drained off someone's toothbrush. It was challenging to control the temperature also. The good... More 

Helpful?
Thank Stone236
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Stone236, Thank you for your honest review. We are disappointed to hear that you did not receive our best during your stay with us in Roanoke. Our staff is dedicated in making sure each room is clean and ready for each guest prior to his or her arrival and hearing that your room was not clean and ready is... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Region: United States > Virginia > Roanoke
Price Range: $132 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roanoke - Tanglewood staff and other travellers.
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Questions? Get answers from Holiday Inn Roanoke - Tanglewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff is extremely nice.”
 of 5 bubbles F7955EKjackl, 9 Nov 2016 | Read review
“Rooms facing the front of the hotel offer great views.”
 of 5 bubbles Dwtilford, 22 Oct 2016 | Read review
“If you are walking challenged, ask for a room near the elevator.”
 of 5 bubbles pfb1952, 8 Oct 2016 | Read review
“5th floor quiet. King beds awesome!”
 of 5 bubbles markcannell184, 24 Aug 2016 | Read review
“we haven't had any bad room in this property. it is also pet friendly.”
 of 5 bubbles NicoleR182, 22 Aug 2016 | Read review
5 of 5
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