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Holiday Inn Express Roanoke-Civic Center

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Holiday Inn Express Roanoke-Civic Center
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211 Reviews from our TripAdvisor Community

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Showing 207: English reviews
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Pell City, Alabama
Reviewed 2 days ago NEW

Staff was superb. However, the HVAC barely kept the room cool and the matress was "sacked out" BAD. I woke up early with my back "stove up" the next morning. Desk clerk said the beds were due to be ' flipped" next month. Trust me, it needs to be replaced. Breakfast was excellent. You want to be comfy and cool...

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1Thank Alan S
Williamson, WV
Reviewed 2 days ago NEW

Holiday Inn Express is my go-to choice for travel lodging. I always feel comfortable and relaxed when I stay. I've stayed at the HI Express Civic Center several times on business and I will continue to use this facility when travel brings me to Roanoke.

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1Thank michael_ray84
Pigeon Forge, Tennessee
Reviewed 2 days ago NEW

Stay was very nice,clean rooms and comfortable,great breakfast.workers very friendly and kind. Show concern for my dad and my family. Enjoyed the coffee after being at hospital all day. Will stay again next time we travel.

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1Thank Rick B
Conway, Arkansas
Reviewed 2 days ago NEW

We were traveling through and needed a break from the road. This was perfect: Clean and comfortable. Breakfast was decent as well, with eggs, pancakes, bagels and fruit. The scrambled eggs weren't my favorite, but that's what I expect from a hotel breakfast.

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1Thank lnbowles
Bristol, Tennessee
Reviewed 6 days ago NEW

Hotel was very Clean. Management was very hospitable. The business center was very useful and accommodating. The bed was comfortable and allowed me to be well rested. I will definitely stay at this Holiday Inn Express when traveling back to Roanoke on future business trips.

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1Thank pfsthomas
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you very much for your recent review. I'm happy to hear you enjoyed your stay with us. Do come back soon to visit, we will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

Virginia Beach, Virginia
Reviewed 1 week ago NEWvia mobile

I was in town for a conference just down the street. The hotel staff was welcoming and helpful, the room was clean and cozy and breakfast was just right. The walk to downtown Historic Roanoke was manageable. I would stay again!

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1Thank kteaches5
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us and do hope your come back to visit soon. We will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

Harrisburg, Pennsylvania
Reviewed 2 weeks ago via mobile

This Holiday Inn Express has Exceptional customer service. On arrival,our room was not satisfactory so we were given another room and compensated for our inconvenience. The beds were softer than the other Inns we have stayed but basically a nice quiet stop over on the way home from Florida to avoid the snow at home. Don't miss the St Andrew's...

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1Thank Marlene B
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you very much for your kind words. I'm happy to hear you enjoyed your stay with us and do hope you will be back to visit soon. When you do, make sure to check out more of what our Roanoke Valley has to offer. Sincerely, Crystal H Assistant Manager

Lancaster, New York
Reviewed 2 weeks ago

I arrived around 8PM after a long day of driving. The gentleman at the front desk greeted me and got me checked in promptly. He gave me idea of where to get some dinner. Room was clean and the bed was comfortable.

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1Thank lancastermyers
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay. I do hope you found one of our great restaurants here in Roanoke, we have so many to choose from. Please do come back to visit us soon, we will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

newport
Reviewed 3 weeks ago

Easy to find. Clean and comfortable. Staff were helpful. Easy late check in. Breakfast good. Lots of choices. Nice. Quiet. Comfortable. Would stay again and would recommend. Will be coming back in a few weeks.

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1Thank cynthia f
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your kind words. I'm happy to hear you enjoyed your stay with us. We will see you in a few days. Sincerely, Crystal H Assistant Manager

Bumpass, VA
Reviewed 3 weeks ago

Ann was on duty and immediately made me feel at home and welcomed. It was a comfort to see her there on my second night. My mother was in a nearby hospital and I needed some quiet and restful sleep. This hotel certainly filled my needs.

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1Thank stanley2445
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. We do hope your mother is feeling better. I'm happy to hear that you were able to get some rest while you were our guest. Isn't Anne a gem, we wouldn't trade her for the world. Please do come back to visit us soon, we will have those chocolate chip cookies waiting....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express- Roanoke Civic Center. We are conveniently located on the edge of Historic Downtown Roanoke, within two miles of the Center in the Square and the Farmer's Market. Located only 1 block from the Raonke Civic Center, five minutes from the airport, and five minutes from Valley View Mall. Several restaurants within close driving distance. 13.3% Tax rate. ... more   less 

Additional Information about Holiday Inn Express Roanoke-Civic Center

Address: 815 Gainsboro Rd, Roanoke, VA 24016-1409
Region: United States > Virginia > Roanoke
Price Range: $139 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Roanoke-Civic Center 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn
Hotel Style:
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Roanoke-Civic Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips, No problems, Comfy bed and lots of pillows”
 of 5 bubbles Z6862MTcynthiaf, 8 Mar 2017 | Read review
“Upgraded my room because I've been there a few times without me asking. Rooms recently remodeled.”
 of 5 bubbles angelabM8233YZ, 23 Feb 2017 | Read review
“Rooms were nice, but our particular room smelled faintly of smoke. But again, I would stay at this hotel again in a second.”
 of 5 bubbles jennyf544, 7 Feb 2017 | Read review
“We had a king room with a whirlpool tub, located on the first floor, front side of the hotel. It was quiet both nights we were there.”
 of 5 bubbles math48teach, 3 Nov 2016 | Read review
“No issues that we are aware of.”
 of 5 bubbles RobertC117, 1 Nov 2016 | Read review
5 of 5