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Holiday Inn Express Roanoke-Civic Center

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Holiday Inn Express Roanoke-Civic Center
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190 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Roanoke, Virginia
Reviewed yesterday NEW

Accommodation very adequate. Parking adequate. Staff very polite. Helps when you are traveling for work. Central to the downtown area right around the corner from the interstate which leads south or north and to the mall area.😁

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Helpful?
Thank Angela B
Richmond, Virginia
Reviewed 1 week ago

I'm not rating this 5 stars in the scope of all hotels, but as far as chain hotels go, I had a very pleasant experience. Everyone was super nice and helpful, everything in the room worked, everything was clean, wifi worked well.... For the price you really can't do any better than this. Thanks to the kind staff for making...

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Helpful?
Thank j3rown
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your kind words. We strive to make our guest feel like they are at home when you stay with us. We pride ourselves on our southern hospitality. Please do come back to visit us soon, we will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

Knoxville, United States
Reviewed 2 weeks ago

This was one of the least expensive hotels we have stayed in, but had the most friendly and helpful staff of them all. We stayed there as a travel team, and couldn't have picked a better hotel in a better location. Great weekend!

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Thank Jenny F
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay. We enjoy our guests that stay here and it looks like it shows. Please do come back to see us and let us know how your days is going. P.S. We will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

Charlottesville, Virginia
Reviewed 2 weeks ago

The room was spacious, clean and quiet. However the HVAC system was too hot and then too cold. System turned off and on all night. Overall worth the money. Breakfast was very filling and actually tasted good for a continental breakfast!

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Thank J6146JXmom
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you very much for your recent review. Also, thank you for letting us know about the HVAC system, we will have maintenance check this out so it wont happen again. Don't you just love our free breakfast, so many choices. We do hope you come back to see us soon. We will have those chocolate chip cookies waiting. Sincerely,...

Boonsboro
Reviewed 3 weeks ago

Staff was very friendly and helpful with suggesting resturants Hotel was well kept and cleanThe breakfast area was big it didn't feel crowded. The breakfast was good had plenty if choicesThey always had coffeeavailable

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Helpful?
Thank Mmoats
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you very much for your recent review. I'm happy to hear you enjoyed your stay with us and do hope you come back to visit us soon. We love treating our guests like you are a member of our Holiday Inn Express family. Next time you come we will have those chocolate chip cookies waiting for you. Sincerely, Crystal...

Derby
Reviewed 3 weeks ago

Loved the coffee in the room and the gym. The bed was really comfy, the shower was fabulous. The front desk gave us a great recommendation for dinner. We are definitely coming back!! This time we'll bring our daughter.

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Helpful?
Thank maryellencorey
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you very much for your kind words. I'm happy to hear you enjoyed your stay with us. Don't you just love all the restaurants we have in Roanoke, any type of food you want is just a short distance away. Please do come back to visit us soon, we will have those chocolate chip cookies waiting for your daughter...

Staunton, Virginia
Reviewed 3 weeks ago

Satisfied, just think breakfast could be much better. Omelettes are fine, but not when they are over heated and tuff on the edges. I appreciate the fact that they have breakfast at all, but if you are going to do it, do it well.

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Helpful?
Thank Jeff D
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you for you candid review concerning breakfast. I will make sure to discuss the with our Breakfast Attendent to make sure the next time you stay with us everything will be perfect. Please do come back and visit us again and we can show you how dedicated we are to making your stay a great one. Sincerely, Crystal H

Harrisburg, Pennsylvania
Reviewed 3 weeks ago

This hotel is also very near the Carillion Medical Center which was the purpose of my visit. Friendly, knowledgeable staff. Clean, comfortable room. I highly recommend this hotel for any visit to Roanoke.

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Helpful?
Thank Lachinkle
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your kind words. We strive to make each and every guest feel like your at home when you stay with us. Please do come back to visit soon, just not for the Carilion Medical Center. Come and enjoy all the Roanoke Valley has to offer. Sincerely, Crystal H

Lebanon, Virginia
Reviewed 3 weeks ago

Our stay was wonderful. Room super clean. And crystal the assistant manager made us feel like we were home! We will be back soon and we can't wait! Thanks Crystal for making our stay extra enjoyable!!

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Helpful?
Thank whitleyfields
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your kind words. We strive to make everyone feel like you are at home when you are staying with us. Just remember, when you come back we will have those chocolate chip cookies waiting and will want to know how you a doing. Sincerely, Crystal H Assistant Manager

Bristol, Tennessee
Reviewed 6 January 2017

This is a beautiful place to stay. The lobby is so inviting. The staff is very welcoming and the rooms and clean and comfortable. It has so many places around it to eat, play and shop. I also enjoyed the "On the go" meal.

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Helpful?
Thank Traci S
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us. We take great pride in making our guests feel like your at home when you stay with us. Don't you just love our Roanoke Valley, so many things to do. We do hope you come back soon to visit us. We will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express- Roanoke Civic Center. We are conveniently located on the edge of Historic Downtown Roanoke, within two miles of the Center in the Square and the Farmer's Market. Located only 1 block from the Raonke Civic Center, five minutes from the airport, and five minutes from Valley View Mall. Several restaurants within close driving distance. 13.3% Tax rate. ... more   less 

Additional Information about Holiday Inn Express Roanoke-Civic Center

Address: 815 Gainsboro Rd, Roanoke, VA 24016
Region: United States > Virginia > Roanoke
Price Range: $134 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Roanoke-Civic Center 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn
Hotel Style:
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Roanoke-Civic Center staff and other travellers.
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Questions? Get answers from Holiday Inn Express Roanoke-Civic Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgraded my room because I've been there a few times without me asking. Rooms recently remodeled.”
 of 5 bubbles angelabM8233YZ, 23 Feb 2017 | Read review
“Rooms were nice, but our particular room smelled faintly of smoke. But again, I would stay at this hotel again in a second.”
 of 5 bubbles jennyf544, 7 Feb 2017 | Read review
“We had a king room with a whirlpool tub, located on the first floor, front side of the hotel. It was quiet both nights we were there.”
 of 5 bubbles math48teach, 3 Nov 2016 | Read review
“No issues that we are aware of.”
 of 5 bubbles RobertC117, 1 Nov 2016 | Read review
“Choose a room in the back of the hotel, it's really quiet.”
 of 5 bubbles katz4catz, 28 Oct 2016 | Read review
5 of 5