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Extended Stay America - Roanoke - Airport

Traveller (1)
Room & Suite (8)
Dining (2)
  • Excellent18%
  • Very good12%
  • Average12%
  • Poor40%
  • Terrible18%
2 days ago
“If you need to cook this is your place.”
1 week ago
“The good, the bad, and the ugly at Extended Stay America”
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
Offers from Extended Stay America - Roanoke - Airport
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (16)
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1 - 5 of 16 reviews
Reviewed 2 days ago

The cleanliness was amazing. We got this room because it has a kitchenette so with my specific diet I had to cook every night. So that is superb. But the showers heater was broken so that was terrible.More

Review collected in partnership with Extended Stay
Thank Salldredge1
Response from 00esa, Manager at Extended Stay America - Roanoke - AirportResponded yesterday

Sall, thank you taking the time to review about your stay at our hotel. It's nice to know you both enjoyed your well maintained suite and fully equipped kitchen. However, we are sorry for the inconvenience you had with the shower heater. We have discussed...More

Hotel's Favourite
Reviewed 25 May 2017 via mobile

From May to May 24 I had the opportunity to stay at the Extended Stay America. This hotel has very nice rooms, bery comfortable, everything is super cleaned and updated. It is one of those hotel that people use for one night or so but...More

Thank adalbertopina
Response from 00esa, General Manager at Extended Stay America - Roanoke - AirportResponded 26 May 2017

Adalberto, thank you for being our guest and sharing such wonderful feedback! We're glad to know you were pleased with your spotless room along with its amenities and that Tim and Demitrious were fabulous with their work. I will certainly share your compliments with them,...More

Reviewed 1 week ago

Location. The Good: Only a few minutes from the airport, very convenient to the highway, close to shopping and entertainment. The Bad: Sound insulation is inadequate to mask the noise from the highway; turning on the fan on the AC unit helps, but you still...More

Thank Coliman
Response from 00esa, Manager at Extended Stay America - Roanoke - AirportResponded 1 week ago

Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We regret not meeting all of your expectations, and please be ensured that corrective actions are being taken. We are committed to making sure that we don't repeat what...More

Reviewed 1 week ago via mobile

My fiancé and I travel to Roanoke a lot for wedding-related stuff, and I used to live in Roanoke, so had long been aware of the Extended Stay, but never stayed until this past weekend. We needed a room for one night, and unfortunately our...More

Thank hollins1984
Response from 00esa, Manager at Extended Stay America - Roanoke - AirportResponded 1 week ago

Thank you for staying at our hotel. We are happy to know the service offered by our staff was satisfactory for your needs and that you had an overall nice stay. However, we are sorry we missed meeting your expectations and regret the inconvenience caused....More

Reviewed 7 January 2018 via mobile

I am giving 1 star for nice staff that was welcoming and helpful. Other than this if you are staying for just one night you might be ok . You get what you are paying for. It is cheap. I stayed there for a couple...More

Thank Kate S
Response from 00esa, Manager at Extended Stay America - Roanoke - AirportResponded 9 January 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Price range
US$60 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$60 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (1)
Room & Suite (8)
Dining (2)
Questions & Answers
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Room Tips
"Request a room on the backside of the building."
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"pay a little more, pick a nicer area to stay"
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"My end room had windows with wonderful sunlight"
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"Odd numbered rooms in back save you from highway traffic noise"
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