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Sheraton Roanoke Hotel and Conference Center

803 reviews
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Traveller (139)
Room & Suite (41)
Dining (10)
Overview
  • Excellent38%
  • Very good31%
  • Average16%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sheraton Roanoke Hotel and Conference Center
Special Offer: Exclusive AAA Rates
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (803)Write a Review
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1 - 5 of 799 reviews
Reviewed 5 days ago via mobile

This place was very nice. We went to Va to visit Skyline Drive and underestimated the time we would end up spending there so we decided to get a room. We did name your price and found the Sheraton, listed as a 3 star hotel,...More

1  Thank Julie M
Hotel's Favourite
Reviewed 4 September 2017

We stayed at the Sheraton Roanokeon the night of August 31. We are SPG members and a room on the club floor. The room was very clean, large and the bed super comfortable. The staff on arrival was welcoming and helpful but that was only...More

1  Thank Geri M
Response from Jonathan S, Front Office Manager at Sheraton Roanoke Hotel and Conference CenterResponded 6 September 2017

Geri, WOW! I love when we get a review like this that shows how far our staff will go to make sure that we make a distinct difference in every guest stay that comes to our hotel. Thank you for taking the time to share...More

Reviewed 1 week ago

Check-in and check-out at the Sheraton Roanoke was seamless. Helpful, efficient front desk staff explained hotel layout and policies. Outstanding on demand airport shuttle with extremely close airport proximity. Large comfortable room. Breakfast buffet was fair, but adequate. Biggest downside was that the halls were...More

Thank patraveller2007
Reviewed 2 weeks ago

This hotel is an older property that needs some updating in common areas for things like carpet. That being said, the hotel is clean, well-kept and the staff was pleasant and helpful. It is convenient to get to the airport as well.

Thank RollMeAway1965
Reviewed 3 weeks ago via mobile

Got into bed after a 12 hour drive and turned down the sheets and noticed multiple blood stains and filth on the under side of comforter. Checked the second bed in the room and it was the same way. Contacted the front desk and was...More

2  Thank Erin K
Response from Natalie M, Guest Services Supervisor at Sheraton Roanoke Hotel and Conference CenterResponded 3 weeks ago

Dear Erin K, I'm so sorry you found stains on your linens so soon after checking in. That was an inexcusable error and we sincerely apologize. I understand that was very frustrating to find after such a long driver. Thank you for your feedback. It...More

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Traveller (139)
Room & Suite (41)
Dining (10)
Pool & Beach (6)
Hotel & Grounds (105)
Bathroom (10)
Business Centre & Event Rooms (9)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$89 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
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