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Sheraton Roanoke Hotel and Conference Center

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Sheraton Roanoke Hotel and Conference Center
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717 Reviews from our TripAdvisor Community

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Showing 713: English reviews
Effort, Pennsylvania
Reviewed 26 November 2016

Stayed 2 nights while visiting local colleges. Upon arrival, parking lot was well lit. Front desk was extremely friendly and helpful. We had limited luggage but they asked if we needed a luggage rack or even assistance with our luggage. They were helpful with personal information about distances to the two colleges we would be visiting. Our rooms were exceptionally...

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Thank Carol H
New Jersey
Reviewed 24 November 2016

Top tier version for the Sheraton brand. Very friendly and helpful staff, large rooms, comfortable bed. Note that the hotel is very spread out so if you don't want to walk a lot ask for a room near the elevators.

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Thank SusanAdventure
Greenville, North Carolina
Reviewed 22 November 2016

The location was minutes away from the Salem Stadium. I especially enjoyed the customer service of the staff during breakfast. Shamika makes the best fresh omelets. The lobby provides a great meeting space for friends to gather.

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Thank elburstion
Pittsburgh, Pennsylvania
Reviewed 20 November 2016

I really appreciated the warm welcome I received by the receptionist when I checked in. She was incredibly helpful and informative and that only helped reinforce the positive things I'd heard about the hotel. Unfortunately, my experience with the room itself was not at that same high level. Though the decor is modern and the furnishings are comfortable, the room...

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Thank Musician47
Newport News, Virginia
Reviewed 19 November 2016

Let me begin by saying all of the employees were friendly and helpful. My problem is not with them. My main disappointment has to do with truth in advertising. For instance, every picture of a room on their site had a comfortable looking sitting chair in it. Imagine my surprise when I entered the room to find no such chair....

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Thank 1Chuckh
Reviewed 15 November 2016 via mobile

Everything was really clean, the staff is extremely friendly and nice. I did enjoy my stay but please do not order their breakfast, it is over price and you will get the over- date foods. They just put fruits, bread, eggs, all in one plate, really messy.

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Thank Thao T
Maplewood, New Jersey
Reviewed 12 November 2016

We were driving from NJ to Asheville, NC and we chose Roanoke as our overnight rest stop. We rested very well in the room reserved for us. Staff at check in was very welcoming and courteous. The bed was very comfortable and the sheets were impeccably clean. Pillows were abundant to choose from. Thank you for a wonderful stay at...

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Thank SKCoyne
Reviewed 6 November 2016 via mobile

I booked a stay at the Roanoke Sheraton to meet a friend I hadn't seen in a long time, in a place pretty even distance between us. The views were beautiful and everyone was so nice. I ordered room service a couple times and everything was wonderful. Waking up to a view of the mountains really topped the cake for...

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Thank Ashlee W
Washington DC, District of Columbia
Reviewed 31 October 2016

Hotel is old and it shows it's age. It had a certain smell. Hotel needs a facelift both inside and out. Front desk staff, house keeping all nice folks. But didn't feel so comfortable staying there because of smell and appearance. Would stay elsewhere. ONE plus...it is pet friendly.

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Thank Lisa C
Chesterfield, Virginia
Reviewed 30 October 2016

We stayed here for one night, after spending the day at Smith Mountain Lake. Most important to us was to get a good night's rest. The hotel is pretty nice, and kept clean, and the staff was very friendly. We didn't eat there, but there is also a nice restaurant on site. Our only issue was with the bed in...

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Thank mike b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Region: United States > Virginia > Roanoke
Price Range: $133 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Roanoke Hotel and Conference Center staff and other travellers.
5 questions
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Central
6 months ago
Lawrenceburg, Tennessee
over a year ago

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Questions? Get answers from Sheraton Roanoke Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have Club Room access, you may want to ask to be in the B Tower.”
 of 5 bubbles OjeMa, 8 Jan 2017 | Read review
“away from elevators ...”
 of 5 bubbles 47kathys, 27 Dec 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles 849lanced, 14 Dec 2016 | Read review
“Just don't.”
 of 5 bubbles Desespoir, 7 Dec 2016 | Read review
“Stay away until the Marriott Transition is complete!!”
 of 5 bubbles 9randallm, 28 Nov 2016 | Read review
5 of 5