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Comfort Inn Roanoke Airport

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Comfort Inn Roanoke Airport
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258 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2015

Although staying only one night, I was with a large group and the hotel was well prepared for our arrival. The staff was courteous and went out of their way to provide outstanding service. The room was comfortable and clean. A good breakfast was provided offering the usual expected items. I wish I could have stayed longer and used the... More 

Thank Glen S
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Glen S Thank you for the great review. We wish you could have stayed longer as well. Not only could you have enjoyed the pool but we also have so many wonderful attractions in the area. We will be looking forward to see you and your group next year. If you are in the area prior then please call 540-527-2020... More 

Greensboro, North Carolina
Level Contributor
8 reviews
8 hotel reviews
Reviewed 15 October 2015

I am on the road an average of 80-90 nights a year. I always look forward to staying at this location. Sherri and her staff are the most professional and courteous people in the industry. The rooms are always clean and fresh. Breakfast is the best! (Try the breakfast burritos!) I absolutely recommend this hotel to anyone traveling through the... More 

Thank Jim K
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Thank you, Jim, for the taking the time to give us such an awesome review. So, you would give us a 6 if possible? Your so wonderful to us. We look forward to seeing you. I am glad that your territory was switched back. We thought we wouldn’t get to see you again. You are one of our favorite guests... More 

Spokane, Washington
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 October 2015

Nice looking place.....until you look closer. Simple, ongoing maintenance is not being done. Chips on walls, on doors, ceiling (how?). Went to refrigerator to place some pop and found the bottom covered in melted ice cream bars. Bars, left over part, still in the freezer compartment. Housekeeping should catch stuff like this. Shows the attitude present in all other areas.... More 

Thank Bob W
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Hey Bob, Thank you for taking the time and reviewing us. Your review gives us a chance to see what our guests really think about their stay with us. Please allow me to apologies for us missing the mark as far as the cleanliness of the refrigerator is concerned. I did talk to our Executive Housekeeper and I want you... More 

Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 October 2015 via mobile

You will feel like you are back to the 80's! In spite of the worn areas, it is well kept and clean. The carpet in our room did have some stains. Everyone from front desk to housekeeping was pleasant and helpful. The breakfast was just average. The location is very close to shopping and restaurants.

Thank Linda R
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Linda R, Thank you for the review. We hope that you will visit us again. Please call 540-527-2020 ext 2 or email gm.va302@choicehotels.com. Kind Regards, Cheri Forrest More 

West Union, South Carolina
1 review
Reviewed 29 September 2015

We have stayed in over 200 hotels over the past several years and this was the first time that I have received a call from the front desk after check in to ask how our room was and if there was anything they could do to make our stay any better while we were in town. The staff was extremely... More 

Thank Johnnie D
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Thank you Johnny, for taking the time to give us such a wonderful review; we strive to make each guest experience as enjoyable as possible. I am proud that we achieved that goal with you. So out of 200 hotels we were the first to call your room? We find that it is a helpful tool to use, this way... More 

1 review
Reviewed 28 September 2015

This hotel was wonderful. The staff that was there when I checked in was fast and helpful. Chasity and Sherry did a awesome job considering the hotel was overwelmed with everyone coming in at one time. The Lobby and all community areas were very clean. Our room was the most refreshing. They had a little rubber duck on the tub... More 

Thank Doughlas H
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Doug Thank you for the wonderful review. I will make sure that Chasity and the rest of our stay read your review. Next time you are our way, please call 540527-2020 or email gm.va302@choicehotels.com. We would love to see you again. Many Thanks, Cheri Forrest More 

Venice, Florida
Level Contributor
170 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 September 2015

Nikki on the front desk was absolutely top notch. Very friendly and helpful as well as cheerful. Our room was very clean and relaxing with a great bed and pillows. We were on a 24 day driving trip and this was one of our best stays.

1 Thank Bill S
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Bill S Thank you for your review of our hotel. I will make sure Nikki and the rest of our staff sees it. We hope to see you again. Please call 540-527-2020 ext 2 or email gm.va302. Yours in hospitality, Cheri Forrest More 

1 review
Reviewed 20 September 2015

Apon check inn the clerk nikkie was wonderful. Very polite and knew about the local activities. When we got to the room I was amazed at how clean it was. The décor isn't really new but the room was fresh and clean. The breakfast was more than I expected the next morning, and the young girl I think her name... More 

Thank Alison C
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Alison C Thank you for the fabulous review. We do take pride in what we do. I cannot wait to post your review in the House Keeping area so that they can be just as excited as I am. The breakfast attendant that was on duty that day is new with us and we are so proud to have here... More 

Helen, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 September 2015

Our reservations that were made online using points through Choice Hotels and was lost. The assistant manager was able to get us a room, although they don't allow points, for us with no dollar charge. She went out of her way to get it taken care of. Very fine service. I would stay again.

Thank Arnold L
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Arnold, We would like to thank you for choosing to stay with us at The Comfort Inn Airport. I know that you used your points and you did have a choice to stay anywhere in the Roanoke Valley but you choose to stay with us. I was glad I was there to help you with the finding of your... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2015

We usually stay at this hotel when we drive down to southern Virginia to attend the Virginia Tech football games. When you enter the lobby, it is very inviting and the staff at the front desk is always friendly and helpful. I would like to offer a special thanks to Brenda, who is often on duty when we arrive. She... More 

2 Thank Lonnie J
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

GO HOKIES, Thank you for the review. We do love our Hokie fans. Brenda is a peach and she has a knack for making our guests feel invited. We all try to make each guests visit as comfortable as possible. Brenda has a gift that none of us seem to have, that is the gift to remember a guest’s last... More 

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Airport is near the Roanoke Regional Airport. We are steps from the Valley View Mall at the Smoke-free Comfort Inn Airport hotel, located off Interstate 581 in Roanoke, Va. We are two miles from the Roanoke Regional Airport and close to attractions that include: Roanoke Civic Center "Burgland Center", Hollins Univ ersity, Roanoke College, Salem Civic Center, Mill Mountain Zoo. Enjoy a variety of outdoor recreation within minutes of the hotel. Several restaurants, cocktail lounges, theaters and specialty shops are located in the surrounding area. ... more   less 

Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Region: United States > Virginia > Roanoke
Price Range: $113 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn
Hotel Style:
#3 Family Hotel in Roanoke
#3 Business Hotel in Roanoke
#6 Romantic Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Roanoke Airport staff and other travellers.
2 questions
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Rockville, Maryland
Bassett, Virginia
over a year ago

See all questions (2)

Questions? Get answers from Comfort Inn Roanoke Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an even numbered room for less road noise. Also they only have ice machines on the first and third floors.”
 of 5 bubbles TullyNY, 1 Dec 2016 | Read review
“We like to stay on the ground floor, because the gym is there, and the breakfast area, and an ice machine.”
 of 5 bubbles rpfwhite, 27 Nov 2016 | Read review
“It was clean and quite”
 of 5 bubbles Kamantha, 14 Nov 2016 | Read review
“all rooms are good”
 of 5 bubbles BrendaCowan, 11 Nov 2016 | Read review
“All rooms were quiet, they are well insulated for noise. Very convenient and in a good area.”
 of 5 bubbles CGT2004, 13 Oct 2016 | Read review
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