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MainStay Suites Airport

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#14 of 40 Hotels in Roanoke
Certificate of Excellence
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1 room 2 adults 0 children
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MainStay Suites Airport
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155 Reviews from our TripAdvisor Community

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Showing 153: English reviews
New Delhi, India
Reviewed 7 February 2016 via mobile

They have good big clean tidy rooms . breakfast is scrambled eggs. Cheese. Bacon. Bread. Coffee. Fruits . waffles etc. They give free shuttle to anywhere inside Roanoke. We stayed there for 45 days approx. The location is the best. All places to eat n shop are just nearby. Kitchen had all appliances. Cleaning was done regularly. Staff was helpful...

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Helpful?
Thank Pushpender S
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for taking time to share about your great stay here. We are glad you enjoyed our clean suites, All American Breakfast and great location. We are often told what a great value we are and how guest enjoy our full suites. Combined with our fantastic Valley View Mall location and easy access from all major highways,...

Reviewed 31 January 2016

Perfect place for extended stay with family and kids. Good facilities with Kitchen with utensils, Dining, Hall with TV, Bedroom with TV, Closet. Free high speed wifi and with morning breakfast. Friendly staff.....

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Thank Senthil K
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for taking time to share your positive experience while staying with us. Having a suite for the extra room, a kitchen and living area is always good when you have your family with you and/or needing somewhere for extended stay. We are glad you found our staff to be professional and friendly. All of our staff...

philadelphia
Reviewed 10 January 2016 via mobile

We just stayed here and left very impressed with the level of hospitality this hotel offers. Every staff member was helpful and friendly. The rooms are large and well appointed. The bed was comfortable and the room clean. We have a large dog and the field next to the hotel is perfect for their business. Have stayed here twice now...

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Helpful?
Thank mikenkathy
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for your recent visit. We are so glad you found our hotel to have great staff and clean, and specious. In fact, all of our rooms are full suites with kitchens and living area making our rooms about 50% larger than a standard hotel room. This is especially great when traveling with a pet...

Houston, Texas
Reviewed 30 November 2015

I came to Roanoke for a Hokies football game and I was really looking just for a place to stay. I was pleasantly surprised by the hospitality, convenience and the nice condition of the rooms here. Free breakfast, on site laundry and other amenities. We had a suite that was very large and nice. And the best thing of all...

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Thank George Y
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for staying with us and taking time to share you positive feedback. We are glad you found us to be a great value while attending the Virginia Tech Football Game. Many folks have found that due to our easy access to I-81 and Blacksburg that you can stay just a short distance away and...

Clayton, North Carolina
Reviewed 16 November 2015

The people here are very friendly and helpful from check in to the very nice lady at Breakfast, all had smiles and pleasant. The room was clean and nice with full kitchen and roomy. Would stay here again if in Roanoke in the future. A great value for the price and service. The breakfast has hot food, cereal danish etc....

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Helpful?
Thank Alfred C
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for staying with us and taking time to share your positive feedback. We will be sure to let all the staff know that you found them to be friendly and helpful. They take great pride in working here and making sure our guests have a positive experience. Many folks do not know till they...

South Hill, Virginia
Reviewed 28 October 2015

We were in town for my son's band competition and stayed here with a friend's points. The suite was very spacious and had plenty of sleeping space for my family of 4. Very convenient to the mall and lots of restaurant choices. Free breakfast in the morning which saved me from taking everyone out for a $50 breakfast.

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Helpful?
Thank Beth F
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for your recent stay with us and for taking time to share your positive feedback. Many guests are surprised by the spacious size of our guest rooms which is about 50% larger than a standard hotel room. Our Valley view Mall location has everything you need right outside our door. In addition to the many choices...

Chesapeake, Virginia
Reviewed 27 October 2015

I stay with the MainStay everytime I visit Roanoke and I keep coming back because of the smiles and great customer service. The room was very clean and tidy. Breakfast is served hot and fresh every morning. Amanda at the desk was great.

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Thank Clarence L
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks so much for your loyalty as a repeat guest. I'm so happy we have earned your visits. Thanks also for your nice comments about your room, breakfast, and the staff. I'll pass on the kind comments to Amanda, but we have three Amanda's there. We affectionately refer to them as Amanda #1, Amanda #2, and Amanda #3. Do you...

Reviewed 22 September 2015 via mobile

Hello John this Jonathan Nunnally from the RedSox I would like to say Thank You for all that you did for me and my fellow coaches I will never forget that! You will alway have my respect and your staff was great to all of us they were great! The house keeping did a great job and were awesome people...

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Thank Jon N
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Coach, Thank you so much for your recent stay with us and for taking time to share your positive experience. We are glad you found us to be a nice place to stay. We will be sure to tell our staff how much you appreciated their great service. We hope you will tell all of your friends and family...

Reviewed 12 September 2015 via mobile

We were looking for a nice reasonable pet friendly hotel for a visit with family in Roanoke and came across Mainstay. The one bedroom suite with a full kitchen and small living area was perfect for us and our two dogs. We've already planning another trip!

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Thank Wisemanls
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for your recent stay and taking time to share your positive feedback. We are glad you brought along your pet. Our full suites hotel with rooms about 50% larger than a standard hotel room gives everyone a little more room to spread out. This is a good thing for even a short or extended stay. With...

Dagsboro, Delaware
Reviewed 22 August 2015

After a horrible experience at the airport and being stranded in Roanoke we went to the Main Stay Suites in Roanoke with an assurance from the airline that we could get discounted rate based on a code they provided. When we got there the code was no longer being used by the hotel but they honored it anyway and we...

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Helpful?
Thank Beverly R
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for taking time to share your positive experience. With our close proximity to the airport and distressed passenger rate, we are a great option for when you have travel issues. Glad you know now that our breakfast is included in the rate, the larger all suits hotels is a welcome surprise to many. Why...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Make yourself at home and stay longer for less at the pet-friendly MainStay Suites® Roanoke Airport in Roanoke, VA. We are conveniently located off of Interstates 81 and 581, less than two miles from the Roanoke Regional Airport and the Valley View Mall and close to the following popular attractions: Blue Ridge Parkway Dixie Caverns and Pottery Shop Mill Mountain Zoo Lewis-Gale Medical Center Field ballpark Spend time exploring the area, which offers a wide range of outdoor recreational activities like golfing, hiking, horseback riding, boating, fishing and swimming. A variety of restaurants, cocktail lounges and specialty shops are within walking distance. Our spacious suites will make your time with us enjoyable whether you’re here for days, weeks or even months. Each residential-style guest room includes fully-equipped kitchen facilities, sofa sleepers, flat-screen television, hair dryer and iron. Additional complimentary offerings include: Free continental breakfast Free premium cable television with movie channels Free airport transportation Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, access to copy and fax services and meeting facilities. Start or finish the day with a workout in our exercise room and spend time relaxing by practicing your swing on our on-site putting green. Our extended stay hotel has ample free parking that can accommodate most vehicles and features laundry facilities on the property that are available for use at your convenience. Book your stay today at the MainStay Suites in Roanoke, VA and enjoy all of the luxuries of home for as long as you like. ... more   less 

Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd NW, Roanoke, VA 24012-2038
Region: United States > Virginia > Roanoke
Price Range: $136 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Airport 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke
Hotel Style:
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#10 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Airport staff and other travellers.
3 questions
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Lynchburg
9 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the 4th floor...super quiet and non-smoking”
 of 5 bubbles mfariamg, 26 Feb 2017 | Read review
“Choose a room facing away from the highway.”
 of 5 bubbles hardyba9, 25 Feb 2017 | Read review
“loved the king suite”
 of 5 bubbles gjgatti1, 9 Jun 2016 | Read review
“Dont look for anywhere else to stay. You cannot fail to enjoy your stay here”
 of 5 bubbles 178difinbow, 3 Mar 2016 | Read review
“Any rooms overlooking the beautiful field and mountains.”
 of 5 bubbles MarineCorpsLyons, 7 Feb 2016 | Read review
5 of 5