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Residence Inn Roanoke Airport

Residence InnUS$159*
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#15 of 40 Hotels in Roanoke
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Roanoke Airport
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192 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Williamsburg, Virginia
Reviewed 7 January 2015

If you are in Roanoke and need a place to stay near the airport and restaurants this is the place. Easy access from I-581 and not far from downtown if you want to go exploring the Roanoke night life. I have stayed at quite a few Residence Inns and this is on par with most. My room was very nice...

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Helpful?
Thank Ppelletier4
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Thank you for posting a response about your previous stay with us. We were very happy to read you enjoyed our property. We can’t wait to host your stay again. Thank you for choosing to stay with us! Happy New Year! Nikki Venable

Sherman
Reviewed 2 January 2015 via mobile

We stayed at the Residence Inn for one night while traveling through Roanoke. We were disappointed in the cleanliness of the room and it looked a little worn. It felt dusty-like; like it needed a good re-vamp. The location was good - near the highway. The bedding was sparse and it could have used an additional comforter. The rug was...

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Helpful?
1Thank 145CindyM
Adam M, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear 145CindyM, Thank you for staying with us at the Residence Inn Roanoke. We appreciate your patronage. I am certainly sorry to hear about the cleanliness and condition of your guestroom. We are currently in the process of deep cleaning all of our guestrooms in anticipation of our complete renovation that is scheduled to start within the next few months....

Hampstead, MD
Reviewed 11 November 2014

Very nice stay at the Residence Inn in Roanoke. Friendly, courteous staff, clean room - what more do you need on a business trip. Nice lobby and billiards room, decent gym. Only a few minutes from a large mall with multiple restaurants and close to the airport as well. Definitely would stay there again.

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Helpful?
Thank sladerer
Anita A, Director of Sales at Residence Inn Roanoke Airport, responded to this review

Thank you for your kind feedback. We truly try to go above and beyond for our guests. We look forward to having you back with us when your travels bring you to Roanoke. Again, many thanks for staying with us! We truly value your business.

Waldorf
Reviewed 30 October 2014

The hotel was on the other side of I-581 from a large mall and an abundance of eating places. It was very close to the airport. I was not bothered by airplane noises. The hotel is typical Residence Inn, which I like very much. This hotel seemed a bit older that the ones I am used to staying in, so...

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Helpful?
Thank tivm254
Anita A, Director of Sales at Residence Inn Roanoke Airport, responded to this review

Thank you so much for staying with us while in Roanoke! Our number one mission is to meet and exceed our guests expectations. We strive hard to maintain our facilties to the highest standards of guest satisfaction. We do value or guests and their feedback so again, thank you so much for your feedback. We look forward to seeing you...

Birmingham, Alabama
Reviewed 10 October 2014

We stayed here twice in early October, and we were very pleasantly surprised! We normally try to stay at Residence Inn's since they're generally nice, in convenient locations, and offer a complimentary breakfast. Based on our experiences with this hotel, it's a cut above the average Residence Inn. Rooms were nice and clean. We thought the internet speed was more...

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Helpful?
Thank CT7400
Reviewed 19 September 2014

I stayed here for 3 months back in 2012 while in America on a work trip. The rooms are very spacious. Kitchen, living room, bedroom, closet and bathroom. Big screen TV which can be turned to face the living area or the bed which was very handy. The staff are very friendly and approachable, by the time your ready to...

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Thank B C
Washington DC, District of Columbia
Reviewed 28 August 2014

I stayed here one night while traveling to NC. My husband and I are Marriott Rewards members and always stay in Marriotts when possible. This hotel met my expectations. The overall hotel appearance was neat and clean. The breakfast is alway a bonus because there are alway healthy options. I used the gym twice and found it stocked with towels....

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Helpful?
Thank Gudewich
Wetumpka, Alabama
Reviewed 26 August 2014

This was our first hotel as we were passing through on a long trip. The hotel didn't seem too bad. Overall average, and they did offer the military rate. Morning breakfast was adequate with some fruit options.

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Helpful?
Thank COBB64
Ops_Director_Josh_G, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for your recent stay with us. We are sorry that you feel your stay was just average as we strive to make sure each stay for our guests is a very positive experience. Should your travels bring you this way again we hope you will give us another

Virginia Beach, Virginia
Reviewed 26 August 2014

I stayed at this hotel exclusively when I travelled to Roanoke (6 times a year). Stayed there two weeks ago and found what I saw on my previous two trips. Rooms a little dirtier, meals a bit skimpier, and the internet still was VERY slow. I had hoped to see improvement but 3 strikes and yer out. Will head to...

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Helpful?
1Thank edbatizu
Ops_Director_Josh_G, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for your recent stay with us. I am sorry that your stay was not a positive a stay. We are currently working with our internet provider and are very close to a big increase in our internet service for all guests. Additionally we have started the new Marriott social program that has added some real nice...

Reviewed 24 August 2014

We spent three nights at this hotel.our room was never made up. It's unbelievable. When we complained after the first night we were of course assured that it would be made up the next day. ( We were told the maids had all left for the day by the time we came back to discover our unmade room.) Beyond the...

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Helpful?
Thank madhatterinva
Ops_Director_Josh_G, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for your recent stay with us. We are very sorry that we did not meet your expectations. I can assure you we will use your feedback to follow up with training and any coaching that needs to take place to ensure this does not happen for you or future guests. Should your travels bring you this...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms

Additional Information about Residence Inn Roanoke Airport

Address: 3305 Ordway Dr NW, Roanoke, VA 24017-1916
Region: United States > Virginia > Roanoke
Price Range: $201 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Roanoke Airport 3*
Number of rooms: 80
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Also Known As:
Residence Inn Roanoke Airport Hotel Roanoke
Roanoke Residence Inn
Hotel Style:
#8 Family Hotel in Roanoke
#13 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Roanoke Airport staff and other travellers.
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Questions? Get answers from Residence Inn Roanoke Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor the was very quit with no one above.”
stevenmA2652IL, 24 Dec 2016 | Read review
“Corner suites have fireplaces!”
SGTHoepful, 25 Oct 2016 | Read review
“Our families stayed on different sides of the hotel and all was good!”
steelr98, 16 Oct 2016 | Read review
“Try not to get the two-bedroom suites next to the ice machines.”
KateDK, 20 Aug 2016 | Read review
“A room away from the pool is quieter”
Zukracer, 10 Aug 2016 | Read review
5 of 5
Residence Inn
US$159* /night
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Expedia.comUS$159
Booking.comUS$159
Hotwire.comUS$159
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*Disclaimer
Prices are for 1 room, 2 adults
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