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All reviewspancake machineroom was cleanfirst floorroad noiseonly stayed one nightthe hotel staffsofa bedbusiness tripthe staff was friendly and helpfulthe breakfast areagreat place to stayfresh fruitwould definitely stay here againfree breakfastindoor poolmartinsvillecollege
Second time we have stayed there. This is always a good stay. Very clean, helpful employees. They have a better than usual Motel Breakfast. Close to eateries and service stations, just off U.S. 220 which will be part of the I73 corridor id the Commonwealth...More
Thank L D
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 1 week ago
We are so pleased that you stayed with us at the Holiday Inn Express & Suites Rocky Mount and we are grateful that you took the time to share your feedback online. We were thrilled to hear about your fantastic stay and that your room,...More
The employees are nice. The hotel is dated and in need of a good cleaning and some good maintenance. It’s not a dirty hotel but I noticed dust on the table / dust in my room, dust hanging from what looked like a sprinkler in...More
Thank Sailor W
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 17 April 2018
Thank you for choosing to stay at the Holiday Inn Express & Suites Rocky Mount and for letting us know what you loved and what you didn't love. I'm pleased to hear that overall your stay was good. I appreciate you mentioning the areas where...More
Stopped on way north. Friendly staff at check-in. Clean quiet and comfortable room. Handy location to shopping and dining. Free wifi with good bandwidth. Good free breakfast including eggs and sausage.
We had a quick visit this weekend to Rocky Mount and stayed here for 2 nights. It was quiet, friendly, the breakfast was very good and the rooms were clean. I have no complaints and would easily stay here again. It did not get 5...More
Terrible customer service at this hotel! Tried to block rooms for a wedding and was told a price then they went back and doubled the price. Jared the manager is absolutely the rudest person I have ever dealt with. Save your money and book with...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 21 March 2018
Thank you for taking the time to write your honest review.
I am sorry to learn that we were not able to provide you with the quality of service you deserved especially at the time you were inquiring about blocking rooms for the...More