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Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

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Holiday Inn Express Hotel & Suites Rocky Mount\/Smith Mtn Lake
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
1 review
Reviewed 6 September 2016 via mobile

This was the second time I have stayed at this hotel on my way to Myrtle Beach. Both times I have found the staff to be friendly, and helpful. The rooms have been very clean, and the breakfast very good. Hotel is conveniently located off the highway, and close to a gas station. Would stay here again.

Helpful?
Thank Ciro M
Greeneville, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2016

Came in for a small family reunion, and we arrived in the midst of another VERY large family reunion, but when I asked to change my room, it was done very fast, and professionally. I really loved the staff here, they are very sweet and kind. They gave great recommendations for places to eat. Always was met with a smile... More 

Helpful?
Thank Wanda H
Delray Beach, Florida
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 14 June 2016 via mobile

Had to be in town for a funeral. Stayed 3 nights with 2 little ones. Stayed in Queen Suite. First room, 314. Getting unpacked, pulled open sofa bed, nearly fainted by the stains in the mattress. Looked like a crime scene--truly! Went downstairs and Wendy immediately moved us to 310. Much better; couldn't have been worse! Included breakfast was decent--basic... More 

Helpful?
Thank robinr328
Louisa, Virginia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 June 2016

We checked in at 3 pm, tired from driving for 5 hours. The clerk, Megan, gave a most cheerful welcome, and when she realized I had trouble walking far she assigned a room vear the elevator. We went to the room, which looked to be in great shape, and sat down to rest a bit and unpack. After about an... More 

Helpful?
Thank John N
Raleigh, North Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 April 2016

When we arrived, they did not have the necessary number of rooms (10) for our group nor did they have the rooming list that we sent to the hotel two months earlier. They had nine rooms, plus a room that the front desk agent stated "smelled really bad" because someone was in it for the past two months with three... More 

Helpful?
Thank SoftballGuy247
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Dear SoftballGuy247, Thank you for taking the time to write a review of your recent stay. It is regrettable to know that you did not fully enjoy your experience with us. Please allow me to apologize for any inconvenience you may have experienced. I would like to have the opportunity to make it up to you. I have sent you... More 

Travellers are raving about these Rocky Mount hotels

Cherry Valley, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 April 2016

We stayed at HIE, Rocky Mount, VA April 1-6, 2016 for Martinsville NASCAR race. The hotel is around 30 min away from the track, but the drive is so beautiful, you won't even notice. Plus, you are away from the crowd and traffic! The hotel is so clean and nice, and I just can't say enough about the staff. Everyone... More 

Helpful?
Thank Mona Y
Glen Allen, Virginia
Level Contributor
5 reviews
4 hotel reviews
Reviewed 5 March 2016 via mobile

We were in Rocky Mount last night at the Hospital on an emergency trip. Wendy was amazing!!! She went over and above to take care of us for our overnight emergency trip. Thank you so much Wendy for helping my wife at such a time of need. The hotel was clean, neat and very friendly staff! Jimmy

Helpful?
Thank Rctr
Knoxville, Tennessee
Level Contributor
4 reviews
Reviewed 24 February 2016

All staff were friendly. Rooms were clean and great size. Has a clean indoor pool and hot tub. Problems with the fire alarm woke us early one morning and breakfast wasn't great. I would be okay with staying here again.

Helpful?
Thank Caldwb
Lancaster, PA
Level Contributor
154 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 9 February 2016

Hotel seemed new - yet it lacked the simple things that you don't think about until you go to use them. Room was huge (Room 314), but it had poor lighting and not enough outlets. We had to unplug the clock radio to plug in our laptop to use while sitting on the bed. Ok, there was an area in... More 

Helpful?
Thank PALANC
Plano, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 February 2016 via mobile

No complaints here! Nice hotel and staff! I will definitely stay there again! The room was clean, it was quiet, staff was very polite. It we in the middle of everything, practically walking distance to local stores and eateries.

Helpful?
Thank mzrite2u

43 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy the beautiful new Rocky Mount Holiday Inn Express Hotel & Suites located right off US 220 and Route 40. A 20 minute scenic drive will take you to the beautiful Smith Mountain Lake. We are located minutes from MW Windows, Carilion Franklin Memorial Hospital, and other area businesses. A short 30 minute drive down 220S will lead you to Martinsville and for the race fans the Martinsville Speedway. A 20 minute drive on 220N will lead you to Roanoke Virginia. Ferrum College is about 10 minutes away making us a perfect place to stay for a parents weekend or a visit to the college. Offering both standard rooms with a king or 2 queen beds and suites we are sure to have a room to please every traveler All rooms have hairdryers, iron/board, coffee makers, speakerphones w/voice mail and free high speed Internet access. Relax and unwind in our indoor pool, whirlpool or exercise room featuring Nautilus equipment. We take pride in our guest service and quality. When staying in Rocky Mount Virginia, stay at the Holiday Inn Express Hotel & Suites. We look forward to seeing you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

Address: 395 Old Franklin Tpke, Rocky Mount, VA 24151
Region: United States > Virginia > Rocky Mount
Price Range: $134 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Rocky Mount/Smith Mtn Lake
Holiday Inn Rocky Mount
Rocky Mount Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“AVOID third floor - no water pressure (hot or cold)”
 of 5 bubbles SoftballGuy247, 21 Apr 2016 | Read review
“All rooms are nice and QUIET! Even the rooms that face the road. I always prefer rooms on the top floor (3rd floor is top here).”
 of 5 bubbles monay_12, 10 Apr 2016 | Read review
“Make sure they don't put you on first floor across from equipment/machine room. Very loud!”
  • Stained lamp shade
  • Shiny, crusty mystery stain between bed/tv area
  • Broken battery cover on TV remote
  • Someone else's dirty sock found under desk
  • This was not a stain on towel.  It was some type of brown flakes on clean towel.
 of 5 bubbles ls0403, 13 Dec 2015 | Read review
“Higher floors are quieter.”
 of 5 bubbles darkchick, 16 Oct 2015 | Read review
“Stay on the first floor, it will make your trip to the breakfast bar faster. Rooms on the backside seem quieter too.”
 of 5 bubbles WCuffley, 21 Apr 2015 | Read review
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