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Holiday Inn Express Richmond Airport

139 reviews
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Traveller (25)
Room & Suite (22)
Dining (4)
Overview
  • Excellent23%
  • Very good36%
  • Average22%
  • Poor7%
  • Terrible12%
Travellers talk about
“yogurt”(9 reviews)
“richmond airport”(16 reviews)
“free breakfast”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)Write a Review
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32
49
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10
17
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LanguageEnglish
32
49
30
10
17
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All reviewsyogurtrichmond airportfree breakfastweekend tripbiscuits and gravyturkey sausageroom was spaciousstayed one nighthieflightfuneralcheckinunitsrefrigerator
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1 - 5 of 138 reviews
Reviewed 2 weeks ago

The front desk agent was very helpful and kind. Attending a funeral and felt the staff was very sympathetic. Room was spacious and very clean. The pool was great for the kids and well maintained. I will stay again.

Thank veronicadaroja757
Reviewed 2 weeks ago via mobile

The hotel and rooms require so general upkeep. You can tell the the hotel is a transit for the airport however it should not get ti the point that it is currently in. Daily review should catch most of the issues. The staff was fantastic!...More

Thank CWOCABS
Reviewed 21 October 2017 via mobile

Why is this old, dirty hotel named holiday inn express? It really needs to be a quality inn or some other lower lower value hotel. I give them 2 stars only because they bumped me to a large suite room. Otherwise I would never choose...More

Thank jrob320
Response from Amy P, Manager at Holiday Inn Express Richmond AirportResponded 23 October 2017

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express RICHMOND AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as...More

Reviewed 17 October 2017

The hotel is in a nice location, close to Richmond International Airport less than 2 miles away. The room we had was very spacious, sitting room with sink/refrigerator. The room had 2 AC units which was nice you cold have the sitting room one temperature...More

Thank Yolanda H
Response from Amy P, Manager at Holiday Inn Express Richmond AirportResponded 20 October 2017

Thank you for your feed back. I have communicated with maintenance and housekeeping on the issues you encountered. We would like to serve you again in the future. Have a wonderful weekend. Katherine Spillman General Manager

Reviewed 26 September 2017 via mobile

I rarely write reviews but feel obligated to ensure you know what you will encounter. Do yourself a favor and book one of the many other hotels close by. This is a very poor budget hotel. Room very musty, obviously hotel is in need of...More

Thank Neil H
Response from Amy P, Manager at Holiday Inn Express Richmond AirportResponded 26 September 2017

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express RICHMOND AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$128 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$128 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (25)
Room & Suite (22)
Dining (4)
Pool & Beach (2)
Questions & Answers
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newyoricancharm
18 March 2016|
AnswerShow all 3 answers
Response from luki13 | Reviewed this property |
The typical breakfast is biscuits and gravy, eggs/omlets, bacon or sausage, breads, oatmeal, fruit, yogurt, cereal and juice/coffee. We like it. Not sure about the service dog requirements. Typically any place like to see... More
1
Vote
Kevin S
21 October 2015|
AnswerShow all 2 answers
Response from Lew L | Reviewed this property |
I have seen a shuttle buss parked there doubt there is free parking
0
Votes
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12
Room Tips
"Don't stay here!!!"
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"Don't bother, go to one of the hotels next door!"
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"Check the room out when you arrive and if you are missing anything you need. Call front desk."
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"Get room facing parking lot - top floor"
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