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Holiday Inn Express Richmond Airport

137 reviews
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Traveller (25)
Room & Suite (16)
Dining (3)
Overview
  • Excellent22%
  • Very good38%
  • Average21%
  • Poor7%
  • Terrible12%
Travellers talk about
“hi express”(8 reviews)
“yogurt”(9 reviews)
“richmond airport”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Express Richmond Airport
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)Write a Review
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LanguageEnglish
31
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17
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All reviewshi expressyogurtrichmond airportnext morningfree breakfastweekend tripbiscuits and gravyturkey sausagestayed one nighthieflightproscheckinunitsrefrigerator
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11 - 15 of 136 reviews
Reviewed 2 February 2017 via mobile

After reading the reviews, I'd thought I had found a safe one. I did not have a lot of interaction with the staff other than checking in... but there was no friendly "good morning" or "have a good day" when passing by the front desk....More

Thank Weekendgetaway628
Response from BadalPTL, General Manager at Holiday Inn Express Richmond AirportResponded 3 February 2017

Thank you for staying with us we are very sorry you had to go thru this at our hotel, we have addressed these issues with the staff.

Reviewed 25 December 2016

We had to spend one night at RIC Airport because of an early flight. We were looking at four different rooms, one after another, but finally checked out, because all beds had used linen, some even with pubic hair. This hotel seems to have a...More

Thank monsoontravel
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 26 December 2016

Thank you for staying with us, we are so sorry you had to experience this, we have addressed this with the staff to ensure this will not happen again.

Reviewed 12 September 2016

Booked online ahead of time Check in was smooth Room was clean and spacious and I really appreciated the "ocean channel" on the tv Serve yourself breakfast was more than adequate All in all it was a great experience

Thank cc_maam
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 13 September 2016

Thank you we are delighted you enjoyed your stay with us.

Reviewed 20 August 2016 via mobile

Stayed here for a weekend trip and the customer service team was able to completely eliminate a silly mistake I made, no ifs, ands, or buts! Glad to see above average customer service. Otherwise, the hotel was clean, quiet, comfortable, and everything you might expect.

Thank Austin N
Response from BadalPTL, Front Office Manager at Holiday Inn Express Richmond AirportResponded 22 August 2016

Thank you for staying with us we are glad you enjoyed your stay with us.

Reviewed 19 August 2016 via mobile

First, I will compliment the very nice lady at the front desk. I regret I did not get her name but she was exceptionally welcoming and helpful upon our arrival in late evening with four tired children ... The room, a suite (#206, in the...More

Thank Lisa Z
Response from BadalPTL, General Manager at Holiday Inn Express Richmond AirportResponded 19 August 2016

Thank you for staying with us. I am so sorry for the inconvenience you had we have addressed these issues with the staff.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$128 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$128 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (16)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (24)
Bathroom (4)
Business Centre & Event Rooms (3)
Questions & Answers
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newyoricancharm
18 March 2016|
AnswerShow all 3 answers
Response from luki13 | Reviewed this property |
The typical breakfast is biscuits and gravy, eggs/omlets, bacon or sausage, breads, oatmeal, fruit, yogurt, cereal and juice/coffee. We like it. Not sure about the service dog requirements. Typically any place like to see... More
1
Vote
Kevin S
21 October 2015|
AnswerShow all 2 answers
Response from Lew L | Reviewed this property |
I have seen a shuttle buss parked there doubt there is free parking
0
Votes
Room Tips
"Don't stay here!!!"
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"Don't bother, go to one of the hotels next door!"
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"Check the room out when you arrive and if you are missing anything you need. Call front desk."
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"Get room facing parking lot - top floor"
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