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Arrived without reservation. Lobby was HOT. So the first think I asked. Is the AC working in the rest of the hotel? There was a remodel happening in the Lobby. I was given a room with a reasonable rate for a short stay in the...More
Thank Ron L
Response from Guest R, General Manager at Richmond Airport HotelResponded 3 days ago
Thank you for taking time to complete the survey from your recent stay with us. We appreciate your feedback and I can assure you that your concens have been discussed with our entire team to ensure they are addressed and corrected. We are in the...More
My family and I stopped at the microtel on a last minute emergency and Tony was exceptionally well mannered and upbeat wholebtak My care of us at 4 Am. During the next day the Sales Director , house keeping staff and Lizzie at the dront...More
Response from Guest R, front at Richmond Airport HotelResponded 5 August 2018
Everyone is always friendly. Rooms are nice and clean. Big bathrooms, mini fridge and coffee maker. No microwave. Provides blow dryer. An iron and board. Shuttle back and forth to airport. Plan to stay here every time we’re in town.
Response from Guest R, Owner at Richmond Airport HotelResponded 12 July 2018
thanks for staying staying with us. we appreciate your feedback. looking forward to your next week
Sign on door states NO FIREARMS. Whole place had a sweaty body odor, 1st room had no AC, had to move to another room. Second room was ok BUT the toilet had a black, curly pubic hair on the rim so obvious and neat I...More
Thank Bonita E
Response from Guest R, front desk at Richmond Airport HotelResponded 18 June 2018
we are sorry you were unhappy with your stay. we will address the issues you have experienced. we appreciate your feedback
Imagine the charm of a Motel 6 with the convenience of staying between two economy lots at the airport. Convenience you cannot beat and amenities you will not find.
Breakfast, lunch, dinner - all from the same vending machine OR you drive.
Thank Bob K
Response from Guest R, front desk at Richmond Airport HotelResponded 2 June 2018
we are sorry you were unhappy with your stay. we appreciate your feedback