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Staff were professional, friendly and socialable. Breakfast may not be free, but resturaunt breakfast was delicious and reasonably priced. Coffee in lobby very strong, resturaunt coffee excellent. Hotel room spacious, clean and comfortable. Great location off rt. 64. Shopping mall 2 minutes down the road.
1 Thank Renee B
Response from Billie H, Manager at Holiday Inn Richmond AirportResponded 11 April 2017
Thank you for the lovely review of our hotel. We do strive to provide excellent service to your guest and make there comfortable and enjoyable. Our hotel staff is looking forward to seeing you again in the future.
Relatively new clean and fresh. Busy lounge for beer wine and mixed drinks. Reasonable menu with quick service even on a busy night. Airport shuttle service starting at 4:00am. Will take you to local restaurants or shops if it can be fit into the schedule....More
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 20 March 2017
Thank you for staying with us!! We are happy to hear you enjoyed your stay with us. Our dining room is a great place to relax and unwind so I am glad you found it pleasant as well.
We do look forward to serving you...More
went for a conference with the husband .. the staff was so awesome they couldn't have been any nicer ... Power was lost in part of the hotel due to an incident at a nearby gas station and they even offered to help carry a...More
Thank Sally S
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 6 February 2017
thank you so much for the nice comments. We are here to provide customer service and glad everyone was helpful.
I do apologize for the issues in the dining room and will address that right away.
We look forward to your return to Richmond and...More
The room was clean and comfortable for my husband and I. The Holiday Inn provided a nice choice of items for a buffet breakfast. It is in a central location but hidden behind other hotels. Checking in was very smooth and fast as was the...More
Thank Janice C
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 26 January 2017
Thank you for such a nice review of our hotel. We are pleased that everything was to your satisfaction. Our staff strives to provide great service and it means a lot to them when it is recognized by the guest. We hope you will visit...More
I spent about 10 nights at this hotel last year. The drive from RIC airport to the hotel is less than a mile. The hotel provides a shuttle service. However, the waiting sometimes was up to 1 hour, it was horrible. Some rooms were really...More
1 Thank JEspinV
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 11 January 2017
I am so sorry that you stay with us was unsatisfactory. We strive to provide great service to all of our guest and in your case we failed. Should you wish to discuss your stay please call us at 804-236-1111. We would love to...More
US$121 - US$154 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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