This is hotel is predictable in every way and rather basic. It is clean. The service is what you expect. The breakfast is good. The pool is very small. There is nothing special or noteworthy- it is like the Toyota Camry of Hiltons.
Diamond members should have a better experience. Room was dirty and no longer does this hotel offer complementary coffee in the lobby. I will probably not stay here anymore because of this change. There are many other hotels to choose from that offer complementary coffee and bett…
I was traveling for work and due to be spending the night in Chester, but due to flight delays was going to be unable to obtain a rental car until the following morning. I called the hotel to see another about vacancies and to ask about their shuttle service, only to find that th…
I enjoyed the stay at this hotel. The entire staff is great. They all will go out of there way for you. They are always complimentary and smile. I would say even though I have to travel for work. I would come and experience Richmond and make this my hotel of choice.
I arrive at this hotel late in the a.m. upon entering the room, I notice a small dot on the wall, a few minutes later, I've noticed the dot was in a different place, and few minutes later it was in another place. I went to get closer and surely it was a bed bug. I began to look …
"Uncomfortable stay, poor internet."
"Our room on the first floor next to the exercise room was very quiet."
"If your refrigerator makes a piercing scream noise, ask for another room or depart."
"Ground floor in the back worked well"
"Things tend to get quiet on the non-holiday weekends or on a holiday so any room would be fine; still avoid rooms by elevator."