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Residence Inn Springfield Old Keene Mill

295 reviews
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Traveller (41)
Room & Suite (53)
Dining (6)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“parking garage”(16 reviews)
“full kitchen”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (295)Write a Review
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All reviewsparking garagetwo bedroom suitefull kitchentrader joesdining tableawesome customer servicedc arealong term stayoatmealsecond homeminute drivefull sizehome away from homefree breakfastwould stay againvisiting familyupon check
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91 - 95 of 293 reviews
Reviewed 22 November 2015 via mobile

I have been staying in this hotel for the last 2 months for business purposes . They are suppose to charge my stay to a corporate account but this is the third time they have charged to my credit card. Please we aware if you...More

2  Thank deyadira
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 22 November 2015

Dear Deyadira, Thank you so much for continuing to stay at The Residence Inn Springfield. Please accept my sincere apologies for the inconvenience you have been encountering. Our mission is for our guest to have a smooth check-in and check-out, I will personally speak with...More

Reviewed 19 November 2015

We were pleased with our stay here. The Inn itself is clean and well maintained. We were impressed by the courtyard entrance and happy with all staff we encountered. The room was fine and the bed was very comfortable. At breakfast I was disappointed there...More

Thank peterandchris
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 22 November 2015

Dear Peterandchris, Thank you so much for staying at the Residence Inn Springfield. Our wonderful staff continues to maintain the hotel spotless, and as mentioned our staff is Wonderful. Thank you for your feedback, I will personally share it with the other departments. We look...More

Reviewed 29 October 2015

Spent a few days during a visit to D.C. area. Excellent staff, very welcoming, very nice room and hotel. Easy access to D.C freeway system. Nice close walk to several great restaurents (Mike's/Potbelly's) Springfield Mall has been redone and has good eats.. Good parking garage....More

Thank Phil1G
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 22 November 2015

Dear Phil1G, Thank you so much for staying at the Residence Inn Springfield. We are glad you experience our wonderful area, good breakfast, and shuttle. As you mentioned we have wonderful staff always looking for ways to assist. We look forward go see you again....More

Reviewed 29 October 2015

We stay in Marriott hotels around 200 nights a year and have now found the gold standard of Residence Inns. We had the most pleasant check-in we've had all year by Ty. He noted our Platinum status and made us feel extremely welcome. The rooms...More

Thank JAR59
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 22 November 2015

Dear JAR59, Thank you so much for staying at the Residence Inn Springfield. We appreciate your loyally to Marriott as a Platinum Elite member. I will make sure to thank Ty, Antoinette, Iris and Heraclito for their outstanding service. One of our missions is to...More

Reviewed 23 October 2015 via mobile

We had a two bedroom suite for family and, unfortunately, had a view over a very busy highway which created noise all through the night. While I was able to sleep through the night, I would ask for a room on the opposite side of...More

Thank JMBAdvisor
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 22 November 2015

Dear Johnmbergin, Thank you so much for staying at the Residence Inn Springfield. We appreciate your loyalty as a Platinum Elite member. Your feedback is important and I will share it with the other departments. Our staff is wonderful always available to assist you. I...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$102 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (53)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
merlemom
14 May 2017|
Answer
Response from lm0s0 | Property representative |
The hotel is 11.6 miles from Mount Vernon, about 20 minutes drive.
0
Votes
fjmetcalf
20 August 2015|
Answer
Response from Meg A | Property representative |
Yes, we do! It is available Monday-Thursday each hour on the hour 7am-10pm. Friday-Sunday 7am-8pm each hour on the hour. Hope that helps!
0
Votes
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12
Room Tips
"I've seen guests with pets in their rooms. If you have allergies, make sure you request a room that has..."
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"Pick a room with a Northern view of the tall neighborhood trees of Springrfield."
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"All rooms seem remodeled and quiet"
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"For large families they have a two bedroom suite that is spot on...Reserve at your earliest convenience..."
Read review
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