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All reviewshi expresscinnamon rollsfront deskroom was cleanmetro stationschool groupsstandard farebreakfast areashuttle serviceolder hotelfree breakfastbagelshot breakfastexercise roomthe hotel offersstaff was very friendly and helpfulsamir
Our group of 23 arrived and they had our room assignments ready for distribution. Our travel agent, Shirley Morris at Fairgodmother Travel, had suggested staying here and coordinated our arrangements. The rooms were clean, comfortable, quiet. The complimentary morning breakfast was incredible with something for...More
Staff including front desk, housekeeping, and breakfast area workers seem to be professional and doing their job diligently. Rooms are impeccable. Breakfast is adequate with enough seating. Overall excellent.More
1 Thank PearlJamDC
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 18 January 2018
Thank you so much for your kind review. We are blessed to have such an amazing staff that truly have a passion for making our guests' experience both exceptional and memorable. Hearing feedback such as this is what keeps us motivated to keep up...More
Clean, comfortable hotel with free breakfast.
When we arrived with our 2 children we were put on a floor with a loud school group. Joy at the front desk was able to move us to an upgraded room on another floor, since our level rooms...More
We stayed here over April break and were happy with the rates, however the gym equipment was far from adequate. The exercise equipment was run down, especially the treadmills. They both made noises and looked like they needed to be lubricated. The treads were very...More
1 Thank ilikegolf65
Response from Tanja H, General Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 1 week ago
Dear Valued Guest! Thank you so much for your feedback and allowing us the opportunity to address our deficiencies. Guest satisfaction is our first priority and we always look for innovated ways to improve the guest experience. As it turns out, we were in the...More
Room was clean, comfortable.
Complimentary breakfast was quite good, many options.
Easy to get to, convenient distance from DC.
Номер был чистый, удобный.
Бесплатный завтрак был неплохой, много вариантов.
Легко добраться, удобное расстояние от DC.
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 2 weeks ago
Thank you for sharing your experience. We hope to see you soon.