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All reviewshi expresscinnamon rollsfront deskroom was cleanmetro stationschool groupsstandard farebreakfast areashuttle serviceolder hotelfree breakfastbagelshot breakfastexercise roomthe hotel offersstaff was very friendly and helpfulsamir
Staff always friendly and helpful. Thank you Samir, Joy, and Cecelia. Breakfast choices excellent including offering chocolate milk. Thank you for the room upgrade. The entire staff is great. Very clean hotel and location is close to everything you need. We enjoy coming back often....More
Thank djwpecic
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 26 January 2018
Good Day djwpecic,
We are absolutely thrilled that you enjoyed your experience with us! I am glad to hear that our staff as well as our "chocolate milk" helped made your trip a memorable one. Thank you again for taking the time to write this...More
My family and I have been in search of a new home. During that time, we have spent some time here at the hotel. This has become our Second Home, with family included! Every time we come, we are always greeted with smiles, and genuine...More
1 Thank ComfortablyLis
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 19 January 2018
ComfortablyLis,
We are absolutely thrilled that you enjoyed your experience with us! I am glad to hear that our staff and shuttle services helped made your trip a memorable one. Thank you again for taking the time to write this wonderful review and we hope...More
I stayed three nights here for business meetings nearby. The price was very good for the area, but went up $20 per night. The front desk seemed short staffed and distracted, especially rhe first night. The next morning I realized that it was probably staffed...More
Thank Bill J
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 18 December 2017
Good Day Bill J,
I appreciate you sharing your review and for staying at our property. As our valued guest, I am sorry to hear about your experience with the unplugged outlet you encountered. With our desire to exceed guest's expectation, I apologize we fell...More
We were here for 2 nights and a day. Very nice room, what you would expect. Only thing I would suggest is for the registration desk staff to be familiar with major events in DC and the area. We were there on the Sunday of...More
Nice rooms, especially suites, with everything in good condition. Helpful staff. Would stay here again. Expensive, but good value near Washington. Some restaurants within easy walk in a safe area and very close to I-395.
I doubt it seriously. You are talking about dedicating the only shuttle to one person for half a day. Not fair to other guest. Suggest you try Lyft or Uber.
No certain schedule during the day, so you just call when you need to be picked up. They may not do this super late at night, so just call them and ask.
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Room Tips
"The odd numbered rooms seem to pickup CNN better. Also wifi service."
