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Holiday Inn Express Washington DC SW-Springfield

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224 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Washington DC SW-Springfield
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Showing 214: English reviews
Washington Dc, District Of Columbia, Usa
Reviewed 1 October 2013

My guess saw a mouse in the room 619 on Sunday 9/15, I talked with the General Manager on Monday 9/16, We found a small hole in the tub access door; after that never call me or email back. For this reason never back to this hotel.

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Helpful?
Thank William L
Tanja H, General Manager at Holiday Inn Express Washington DC SW-Springfield, responded to this review

As a brand-new General Manager at the Holiday Inn Express Springfield, I am saddened to hear about your experience with previous Hotel Management and the lack of communication with you. However, our records indicate that your complaint was investigated promptly by our contracted Pest Control Service and the room was treated as a precautionary measure. No evidence of any mouse...

Dallas, Texas
Reviewed 23 September 2013

OK, this is the first review I’ve EVER written. I don’t normally have the time to write them, but I feel strongly enough about this one… 9th floor (not sure about others) was not in good shape. I felt like I was staying at a 1-1/2 star hotel. Room smelled musty. No electrical outlets near headboards to use for cell...

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Helpful?
8Thank Me-DallasTX
Mary Joy A, Front Office Manager at Holiday Inn Express Washington DC SW-Springfield, responded to this review

Dear Me-DallasTX, Thank you for taking the time to comment on your last stay. Here at the Holiday Inn Express Springfield we provide Complimentary High Speed Internet access to our all guests. We were not aware that guests who use Apple TV were having issues logging on to wireless network. I am happy to report that we have worked out...

Mishawaka, Indiana
Reviewed 23 August 2013

We stayed at this Holiday Inn Express mostly for the location. It was between the DC Metro area and my nephew's house (who we were visiting) in McLean, VA. It was right off the Beltway, only a couple of miles from the Springfield Metro station and enough restaurants in the area to suffice. They also had a shuttle service that...

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Helpful?
1Thank DJC313
Mary Joy A, Manager at Holiday Inn Express Washington DC SW-Springfield, responded to this review

Dear DJC313, Thank you for taking the time to write about your recent stay with us. We are glad you enjoyed your stay. To better manage our breakfast, we serve tour groups breakfast in our private banquet rooms away from our regular breakfast area. This helps our tour groups to stick to their busy schedule and reduce wait times for...

Wichita, Kansas
Reviewed 5 August 2013

I had a room with king size bed, bed was comfortable and I slept good, nice having choice of pillows, firm and soft. The room was clean and smelled nice. The staff was friendly and courteous. I was staying on business and didn't use any of the amenities. Only complaint is location, to get back to the highway you need...

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Helpful?
Thank cpudoc23
IHGCare, Guest Relations Manager at Holiday Inn Express Washington DC SW-Springfield, responded to this review

Dear cpudoc23, Thank you for taking the time to post your comments. It is very nice to know that you have slept well. Please accept my apologies for falling short of your expectations on some aspects of your stay. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to...

Missouri
Reviewed 30 July 2013

Stayed 4 nights in a King w/ Sofa sleeper. This is a 10 story hotel that is in various states of renovation. Currently they are painting the exterior and working on the parking lot. The pool is a big outdoor tub that goes from 4 ft to 8 ft., It closes early at 9 PM. There is a semi-attentive lifeguard...

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Helpful?
Thank Traveler1234Missouri
Suffolk, Virginia
Reviewed 29 July 2013

I booked this hotel online based on it's location to the metro and price for a single night. We weren't planning to be in the area more than a day so I didn't need a luxury hotel. It ended up being a great find at a great price! It definitely gave me reason to reconsider the Holiday Inn brand in...

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Helpful?
Thank WorldT52
Charlotte, North Carolina
Reviewed 13 July 2013

This is the hotel from hell. The hotel had an electrical problem. The lights, and air conditioning failed to work. The doors to the stairways are locked as guests try to exit from fire alarm. Guests are denied access to there rooms most of the day. Guests are granted access to retrieve personal items at 9:30pm. Guests are climbing stairways...

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Helpful?
1Thank Markita F
Mary Joy A, Front Office Manager at Holiday Inn Express Washington DC SW-Springfield, responded to this review

Dear Markita F, Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express. On July 12, 2013 we lost power to our hotel due to a failure at the main city circuit. We tried our best...

New York City, New York
Reviewed 9 July 2013 via mobile

We stayed here on our way back to NY from Virginia. We had a very pleasant stay. The staff were professional and friendly. The shuttle service to the metro was free and so convenient and easy! The metro, btw...soooo much easier and cleaner than in NY! Pool has a lifeguard, breakfast was very good, rooms were clean and quiet. Hotel...

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Helpful?
Thank Rhonda K
Macon, Georgia
Reviewed 31 May 2013

The location is very convenient to I-395, I-95, I-495, and the Metro, so a great location for a visit to the DC area! Without traffic, it takes 15-20 minutes to drive to the National Mall area. The Franconia/Springfield Metro station is close by (the end of the Blue Line). All staff members were very friendly and helpful! The room was...

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Helpful?
Thank BSGA
Mary Joy A, Manager at Holiday Inn Express Washington DC SW-Springfield, responded to this review

Dear BSGA, Thank you for sharing your review of our property on TripAdvisor. Your depiction of the hotel and surroundings was a pleasure to read. We all appreciate your comment about the friendliness and helpfulness we provide and I will most certainly pass this on to the team. We look forward to welcoming you again soon.

Montreal, Canada
Reviewed 28 May 2013

We were accommodated on an early checkin and then used the shuttle to get to the Metro. It was great service and would recommend this hotel. The metro is a great way to get around and the hotel will shuttle guests there and back. It was a pleasant experience at the hotel which was very comfortable and the service was...

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Helpful?
Thank db54g
Mary Joy A, Manager at Holiday Inn Express Washington DC SW-Springfield, responded to this review

Dear DB54G, Thank you for your feedback and taking the time to post your comments. It was nice to hear that you had a pleasant experience at the hotel and the staff provided you with first class service. I will certainly share your review with the team, as I know they will be pleased to hear we exceeded your expectations....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Washington DC SW-Springfield is a 10 story hotel with newly renovated guest rooms ideally located 13 miles south of Washington, DC at the junction of I-95, I-395, and I-495 Capital Beltway. Our hotel is 11 miles south of Reagan National Airport (DCA) and with our free shuttle servicing the Franconia-Springfield Metro Station the metropolitan area awaits. Local attractions and businesses include: the White House, Smithsonian, Arlington National Cemetery, Mount Vernon, Amtrak Auto Train, Raytheon, Lockheed Martin, General Dynamics, SAIC, General Motors, the Pentagon, Fort Belvoir, and Quantico. Shoppers will enjoy Springfield Mall, Tysons Corner Mall, and Potomac Mills.The Springfield Holiday Inn Express features 194 guest rooms with newly upgraded decor, complimentary high-speed Internet access (wireless throughout hotel, wired in select rooms), complimentary breakfast, free parking, and outdoor pool. Allow the professional sales staff at Holiday Inn Express in Springfield to assist you with your next banquet or social function; we can accommodate up to 200 people. Stay Smart with us and enjoy all of the convenience of Washington, without all of the hassle! ... more   less 

Additional Information about Holiday Inn Express Washington DC SW-Springfield

Address: 6401 Brandon Ave, Springfield, VA 22150-2514
Region: United States > Virginia > Fairfax County > Springfield
Price Range: $138 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Washington DC SW-Springfield 2.5*
Number of rooms: 194
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Also Known As:
Holiday Inn Express Washington Dc Sw-Springfield Hotel Springfield
Holiday Inn Express Springfield
Holiday Inn Springfield
Springfield Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Washington DC SW-Springfield staff and other travellers.
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Questions? Get answers from Holiday Inn Express Washington DC SW-Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room with desk, my colleague had a hard time w/o the desk”
 of 5 bubbles 805seank, 15 Nov 2016 | Read review
“Double Queen was spacious and quiet”
 of 5 bubbles DalySevenStaff, 15 Sep 2016 | Read review
“We were on a higher floor, facing 95 but still heard very little traffic. Rooms on lower floors may have more noise.”
 of 5 bubbles nbchica, 23 Jun 2016 | Read review
“All rooms are great”
 of 5 bubbles Aim7111, 1 Jun 2016 | Read review
“We had room 1001.”
 of 5 bubbles TravellingAZTeacher, 31 May 2016 | Read review
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