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Best Western Dulles Airport Inn

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Traveller (79)
Room & Suite (22)
Dining (6)
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About

#8 of 16 hotels in Sterling
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Located in Sterling,VA, the Best Western Dulles Airport Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Baggage storage
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night

Location

45440 Holiday Dr, Sterling, VA 20166
Best Western Dulles Airport Inn
956Reviews24Q+A85Room tips
Traveller rating
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steve wrote a review Jan 2024
Silver Spring, Maryland3 contributions
Clean and inexpensive hotel. However, they advertise free parking but that is only for the first night. I would not have stayed there advertised if I had known The front desk that they knew the website was deceptive said it was company policy
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Arenas-Palaming, General Manager at Best Western Dulles Airport Inn
Responded 22 Jan 2024
Dear Compass33611512413, Thank you for staying with us. We appreciate your feedback. Please accept my sincere apology regarding the parking fee. Yes, we do advertise that we offer free parking for all hotel guests. But we do also advertise that we have a park and fly rate with a fee and our fee is one of the cheapest in the area. If I could be of any assistance please do not hesitate to reach. Thank you and have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter M wrote a review Mar 2023
Houghton, United States6 contributions
Hotel's Favourite
Room was clean and comfortable; there was a good, generous breakfast; convenient shuttle service to and from Dulles Airport; friendly and competent staff. I was satisfied and would be happy to stay here again.
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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arleeivy wrote a review Jan 2024
Hot Springs, Arkansas2 contributions
This lower cost hotel was one of the cleanest and best maintained I had stayed in if not the best. The hotel was immaculate, much better than some of the higher priced chains I have stayed in. The service was excellent. Exceptional bargain!
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Arenas-Palaming, General Manager at Best Western Dulles Airport Inn
Responded 10 Jan 2024
Dear Arleeivy, Thank you for such a great review of your recent stay at our property. We are so delighted to know that you enjoyed your visit and found our rooms as one of the cleanest and best maintained you have ever stayed at. We take pride in providing excellent service to every guest we have. Thank you for choosing Best Western Dulles Airport Inn and we hope to welcome you again next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anita B wrote a review Dec 2023
Cookeville, Tennessee64 contributions19 helpful votes
I stayed in a pet friendly room and it was ultra clean with no odor at all. The mattress was very comfortable and the room was quiet. I had no problems connecting to internet. I was towing an open trailer and was worried about the items on it but nothing was taken. They have security that patrols at night. The hot breakfast choices were plentiful. On the day I was there they had scrambled eggs, french toast, sausage patties, waffles, fruit and a variety of toast, bagels, cereal, yogurt, coffee, juice. The check in process was fast and easy. I needed to change rooms because I couldn't find parking where I could turn my trailer around since I don't know how to back up. That was a fast easy process.My only tip to travelers is there are no restaurants , or fast food close to the hotel. Eat before you check in or drive for a couple of miles to find something.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn
Responded 25 Dec 2023
Dear Anita B, Thank you for the review of your recent stay at our property. We are so delighted to know that you had an excellent stay in our clean and comfortable room. Thank you for all the wonderful comments and compliments on our clean rooms, free hot breakfast with many choices, and friendly staff. Thank you for choosing Best Western Dulles Airport Inn and thank you for recommending. We hope to welcome you again next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fdbwdl wrote a review Dec 2023
1 contribution
The property is nice and clean. The staff are very courteous and proffessional. They located very close to the airport. There is also a restaurant close by that you can have dinner. Shuttle service is available if you are flying out.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn
Responded 8 Dec 2023
Dear fdbwdl, Thank you for posting a review of your recent stay. We are very happy to learn that you had a great stay. Thank you for the wonderful comments on our friendly staff, clean rooms, and our airport shuttle service. We are happy that you chose our location being close to the airport. We hope to welcome you again next time. Thank you for staying at Best Western Dulles Airport Inn,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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buongusto85 wrote a review Nov 2023
Verona, Italy6 contributions10 helpful votes
I specifically asked for a non-smoking room and they gave me a room that smelled like smoke. I called the reception and they made me change rooms and the girl who gave me the key had a very annoyed attitude about this change. Once I changed rooms I called reception to say that I had forgotten a bottle of wine in the first smelly room and the same girl told me to go to reception. As soon as I arrived to get the bottle she told me that I had to go to the other room to get it and I kindly asked her if she could go because I'm asthmatic and I didn't want to go back into that dilapidated room and she, with a disgusted face, told me absolutely no. , you have to go, you forgot the bottle and you go get it because I'm training a new girl and I can't leave her alone 😳. In the new room there was air conditioning and we couldn't turn it off or change it. We called back and after 30 minutes they sent the engineer to solve the problem. We went out for dinner but when we returned the room was still cold, so we spent the night. Furthermore, they still haven't refunded me the $20 they ask for in advance in case of damage. They told me they will give them to me in two or three days
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn
Responded 26 Nov 2023
Dear buongusto85, Thank you for the review. We are very sorry and disappointed to learn that you had a terrible experience on your recent stay. The issues you mentioned regarding our service is serious and we will use this feedback to correct the mistakes and improve our communication with the guest. We have spoken with our staff and realized there was a staff shortage which prevented us from delivering any service to the room. Still, it is important that we need to always communicate politely with all our guests. We will make sure that all our team members are delivering great service to our guests at all times. In regard to the $20 incidental hold, it can take 5-7 business days or longer depending on the bank to get it released. You will not see a refund, but the pending amount should not be there after the hold gets released. Thank you for staying at Best Western Dulles Airport Inn. We hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lan K wrote a review Oct 2023
1 contribution
We have been staying at Best Western Dulles Airport Inn 4 nights a week for over two years. The front desk staff are very nice, friendly and helpful. Michelle, Lien, Ashish are excellent to help us what we need. I really want to share how awesome they are. Breakfast is good. The room is cleaned and cozy. The internet is good. The price is great. We would not stay at any other location while working 85 miles from home. So grateful to have found a comfortable place to stay.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn
Responded 12 Oct 2023
Dear 553lank, Thank you for posting a review of your recent stay. We are delighted that you have chosen us every time you visit this area on a business and leisure trip. Thank you for the compliments on our super friendly management and front desk staff. Thank you again for the wonderful comments on our hot breakfast, clean and comfortable rooms, great value for money, and Wi-Fi internet to name a few. We thank you for your continued business for over two years. We hope to see you again soon. Thank you for staying at Best Western Dulles Airport Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lamphs wrote a review Oct 2023
Damascus, Maryland245 contributions143 helpful votes
Important to me - shuttle service and clean/comfortable room - both good. The breakfast is no different, and maybe slightly better, than other hotels in the same category, where more money would be spent.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn
Responded 12 Oct 2023
Dear Lamphs, Thank you for the review of your stay. We are very happy you had a realxing stay in our clean and comfortable room. Thank you for the wonderful comments on our breakfast and the great value for money. Thank you for choosing to stay with Best Western Dulles Airport Inn and for recommending to others. We hope to welcome you again next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drink65 wrote a review Oct 2023
1 contribution
Great service, transportation available. Breakfast was simple. WiFi was available, and they even had Ethernet connection. Coffee was available in room and they give BW members a free item from the snack shop
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn
Responded 10 Oct 2023
Dear drink65, Thank you for the review of your stay. We are very delighted to know that you had a great stay. Thank you for the wonderful comments on our breakfast and internet, BW member amenities and good coffee. We hope to welcome you again next time. Thank you for staying at Best Western Dulles Airport Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aneesa20232023 wrote a review Sept 2023
Houston, Texas1 contribution
The overall stay was okay and served its purpose. However, I did not read or overlooked where it allowed pets. I am pet lover, however, my room smelled like a cat when I turned the air off. A person who was staying at the hotel at two Great Danes, that were huge and brought into the breakfast area, not okay. I am a dog lover, however, there were others there with children who looked skeptical. The carpet was torn, the wall of the shower appeared to have toothpaste on it, as well as a stain on the wall near the toilet. The microwave was great, so was the fridge was it was turned up. Per my reservation I requested a ground floor room, but when I checked-in it was told there weren't any. I guess they held those for the pet stayers. It was in a good location accessible to stores, restaurants, schools, and places of worship.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn
Responded 21 Sept 2023
Dear Aneesa20232023, Thank you for the review of your recent stay. We are sorry and disappointed that the room didn't smell fresh and had issues with the cleanliness. We accept pets in our property. However, all the rooms should be clean and be order free. We will communicate with guests where pets can be allowed in the hotel. We will also have the housekeeping team inspect and clean all areas of our room and the bathroom. We are sorry for the inconvenience. Thank you for the positive feedback on the location of the hotel and local attraction. Thank you for staying at Best Western Dulles.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$122 - S$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western dulles airport hotel sterling, hampton inn dulles, dulles best western
LOCATION
United StatesVirginiaLoudoun CountySterling
NUMBER OF ROOMS
122
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN DULLES AIRPORT INN: UPDATED 2024 Hotel Reviews, Price Comparison and 104 Photos (Sterling, VA) - Tripadvisor

Frequently Asked Questions about Best Western Dulles Airport Inn
Which popular attractions are close to Best Western Dulles Airport Inn?
Nearby attractions include Hindu Temple of Virginia (1.2 km), O'Malley's Pub Dulles (0.2 km), and Chérie Restaurant & Lounge (0.9 km).
What are some of the property amenities at Best Western Dulles Airport Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Dulles Airport Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Dulles Airport Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Dulles Airport Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Dulles Airport Inn?
Conveniently located restaurants include O'Malley's, Cracker Barrel, and Romano's Deli & Pizzeria.
Are there opportunities to exercise at Best Western Dulles Airport Inn?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Dulles Airport Inn have an airport shuttle?
Yes, Best Western Dulles Airport Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Dulles Airport Inn have airport transportation?
Yes, Best Western Dulles Airport Inn offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Dulles Airport Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Dulles Airport Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.