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Candlewood Suites Hotel Sterling

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#10 of 16 Hotels in Sterling
Certificate of Excellence
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1 room 2 adults 0 children
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Candlewood Suites Hotel Sterling
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180 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Reviewed 1 week ago

The staff here is awesome!!! Elaine is the BEST! Hotel is very clean and new. Quick access to good restaurants and shopping. Internet is free and fast. Free laundry facilities. Excellent cable TV with HD and wide screen televisions.

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Helpful?
Thank Cristofer T
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

We are pleased to hear you enjoyed your stay with us. It brings great pride and joy to our staff when we receive such great reviews like yours. Thank you so much for your review of our hotel and we hope you will visit us again soon.

Reviewed 2 weeks ago via mobile

Very Impressive hotel with nice rooms, friendly staff(Elaine) and excellent amenities. Check in was easy, room was amazing and love the free laundry. Will definitely stay again thanks to the amazing treatment by Elaine and crew.

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Helpful?
Thank Jason W
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for that amazing review of our hotel. We are so happy to hear you enjoyed your stay with us. It brings our staff great pride to hear such positive feedback, which we value very much. We hope you will visit us again soon.

Maryland
Reviewed 3 weeks ago via mobile

I've visited this hotel for a few times and always satisfied with my stay. The hotel is quiet and recently got new beds, upgraded kitchen and newly repainted rooms. Walmart is walking distance and tons of restaurants around the area. The young lady at the front desk, Elaine was very accommodating and she definitely made me feel right at home!...

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Helpful?
Thank neaj1012
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel, it pleases us very much to hear you enjoyed your stay. We have made some other renovations to the rooms, including flooring and carpeting, which is in the process right now. We hope you will visit us again soon, and thank you for your feedback.

IL
Reviewed 5 weeks ago

Great place to stay. Elaine is fantastic!! The room was nice, quiet and priced great. Elaine was very accommodating and helpful. Great personality. Works well with customers. Easy to talk to without problems.

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Helpful?
Thank willybill4
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear willybill4, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Elaine is great at the front desk! She is definitely a front desk favorite. We hope you will visit us again. Sincerely, The Candlewood Suites Sterling Hotel Team

Germantown, Maryland
Reviewed 14 December 2016

I can't begin to express the gratitude I have for this woman, I am a strict Vegan and needed advice on great restaurants in the area, this young lady directed me to one of the best restaurants I have ever experienced. She was also very playful with my pet dog (prince) and was always polite and helpful when I called...

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Helpful?
Thank neetbasra
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

New Haven, United States
Reviewed 7 December 2016 via mobile

After driving 7 hours in the rain I arrived to find that I made my reservation on IHG website for the wrong night. Elaine was at the desk and took great care of me and made sure I had a room for the night. She went above and beyond and was amazing! I truly hope they appreciate her the way...

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Helpful?
Thank Sean B
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Sean B, Thank you for your thoughtful response. We are please to hear that you encountered Elaine the day of you arrived. She is always attentive and ready to help anyone. She is definitely a star here at our hotel. We hope we can assist you with any future stays in the Sterling area! Sincerely, The Candlewood Suites Sterling...

Baltimore, Maryland
Reviewed 6 December 2016

Just finished up a long stay. Check in was easy and quick, IBRAHAM greeted me with a big friendly smile and couldn't be more helpful. Having the kitchenette was a big plus. ELAINE joined the staff while I was there, she is energetic, courteous and super helpful. It was nice to be greeted with a smile and a big hello...

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Helpful?
Thank nhBalto
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear nhBalto, Thank you for taking your time and writing such a lovely review. We are delighted to hear that you enjoyed our amenities in our hotel! We take great pride in providing the best customer service as possible and are delighted that Ibraham and Elaine was able to assist you. We value our team and it is our greatest...

Reviewed 15 November 2016 via mobile

Got to the hotel late and Elaine at the front desk checked me in. She was extremely friendly and helpful. Even though it was late she was still smiling and enthusiastic. Room was very nice.extremely spacious and clean as well. Would stay here again for sure.

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Helpful?
Thank Alex G
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Alex G, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Elaine is awesome at the front desk, she loves what she does and it truly shows. We look forward to seeing you again in the future. Sincerely, The Candlewood Suites Sterling Hotel Team

Reviewed 10 November 2016 via mobile

I stayed at the Candlewood Suites in Sterling for two nights. This is an extended stay hotel, but the price was hard to beat for the two nights I stayed. I have stayed here before, so figures I should review it. The suite I stayed in had a queen bed, recliner, kitchen and kitchen table. Great place to stay for...

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Helpful?
Thank klwood2000
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear klwood2000, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us here. Thank you for your loyalty. We are thrilled to know our location, and some of our Hotel- favorite amenities were convenient for you. Elaine is great at the front desk and really takes pride in her...

Herndon, Virginia
Reviewed 9 November 2016 via mobile

The room is absolutely beautiful and spacious! The staff is super friendly especially ELAINE. She gave us a tour over the weekend and took her time to show us every thing at the hotel. Another best part of our stay was the laundry facility! It is 100% Free! Thank you Candlewood Suites and Elaine for making us feel at home!...

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Helpful?
Thank Tristanven
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Tristanven, Thank you so much for your review of our hotel. Elaine is a super star at the front desk. She is always willing to preform above and beyond for each and every one of our guests here. We are pleased to hear you enjoyed your stay, while feeling right at home. We hope to see you again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 

Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 Severn Way, Sterling, VA 20166-8942
Region: United States > Virginia > Loudoun County > Sterling
Price Range: $124 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hotel Sterling 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Hotel Style:
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hotel Sterling staff and other travellers.
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San Francisco, CA
over a year ago
Paris, France
over a year ago

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Questions? Get answers from Candlewood Suites Hotel Sterling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good”
 of 5 bubbles cristofert2017, 11 Jan 2017 | Read review
“Away from the elevator for quiet rooms”
 of 5 bubbles willybill4, 16 Dec 2016 | Read review
“Take advantage of the snacks in the common area.”
 of 5 bubbles neetbasra, 13 Dec 2016 | Read review
“higher floors have best views”
 of 5 bubbles 541noeld, 25 Oct 2016 | Read review
“2nd floor and above. being close to the elevator was not even a problem”
 of 5 bubbles 426sushmitac, 20 Aug 2016 | Read review
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