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Candlewood Suites Hotel Sterling

Expedia.comUS$83*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites Hotel Sterling
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231 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Reviewed 3 days ago NEWvia mobile

I had the pleasure of meeting the gentleman Ivan he helped when i first called asking about does the hotel have a deposit fee. He was very respectful and his resourcefulness helped me get all my questions answered. Ivan is the best customer service hotel clerk i have ever met and i will make another trip there because of his...

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Helpful?
Thank Jamille J
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Jamille J, Thank you for taking the time to write us this outstanding review. Our front desk team is always ready to answer any and all questions regarding out hotel. We are very pleased that you enjoyed your stay; and that our staff has made a wonderful impression on you. We hope to see you again soon. Sincerely, Candlewood...

Atlanta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 31 March 2017

I have been a frequent guest of the Candlewood Suites in Sterling and highly recommend the excellent maintained property for a stay in the DC area. A hotel succeeds by its staff and I have gotten to know the outstanding team led by Saroun who has recruited a seasoned, customer friendly staff. Ronald is an exceptional leader and keeps the...

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Helpful?
2Thank Destination_earth_10
About Hotel's Favourite Review
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Destination_Earth_10, We are very pleased to hear that you are a frequent guest, and are happy everytime you come to visit us. Our team is always willing to go above and beyond what is expected, and always try our best to satisfy our guests. Sincerely, Candlewood Suites Sterling Team

Sterling, Virginia
Reviewed 1 week ago

I am wrapping up a 10 day stay and want to express how pleased I have been with the service Ivan has provided. There was an mistake with my room on check-in and without flinching an eye Ivan resolved the problem quickly and kindly with an upgrade that I was quite happy with. He has also been happy to answer...

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Helpful?
Thank michaelzeich
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Michaelzeich Thank you for taking the time to write us this wonderful review. I am happy that our team could assist you in your needs and were able to come up with a solution. Our front desk team is always ready to help our guests with any inconveniences and questions. We hope to see you again soon. Sincerely, Candlewood...

Reviewed 2 weeks ago via mobile

This past weekend I was on a business trip and decided to stay here. My experience was extraordinary. Front desk staff Abraham was extremely helpful and and very resourceful, found me the right room I was looking for. Moreover, Cleaning lady Lorena was attentive and very helpful! Definitely will come back to stay in the future and recommend this hotel...

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Helpful?
Thank Carlos H
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Carlos H We are very happy that we could assist you and make your stay here enjoyable. We always try our best to be knowledgeable and helpful to keep our guest satisfied. Thank you for taking the time to write us a very kind review; we hope to see you again in the future. Sincerely, Candlewoods Suites Sterling Team

Reviewed 2 weeks ago

Excellent, and I mean EXCELLENT staff at the Candlewood Suites in Sterling! The room was newly renovated and in very good condition, spacious, clean, well-stocked (from sharp knives to pots and pans to bottle opener and tupperware); I had everything I needed for a 2-month business stay that turned into a 3-months. The bed is the most comfortable (it's brand...

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Helpful?
Thank Joan H
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Joan H Thank you for writing us this amazing review and leaving our team such generous gifts. This has motivated our team to continue working as best as we can. We will continue to work hard and improve so we can continue to satisfy all of our guest needs and provide them with an excellent experience. Thank you again...

Reviewed 2 weeks ago

I stayed in Candlewood suites for about 4 weeks from 2nd week of April 2017. I must say, I had a very nice experience with the hotel Staff, facilities available... Etc Front Desk manager Abraham was very helpful in facilitating my stay in the Hotel. His 'always ready to help' attitude is really appreciable !

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Helpful?
Thank VENKATESH H
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Venkatesh H, Thank you for taking the time to write us a review. Our staff is always ready to give an optimal experience to all of our guests. We make sure that all of our facilities are well maintained for guest satisfaction. We hope to see you again if you ever desire a home away from home thank you....

Reviewed 3 weeks ago via mobile

Great place ! Neat and tidy. Accessibility to Walmart and good restaurants. Cordial behavior from the hotel guys and very helpful. Complimentary wifi, washing facilities. Economical stay and hastle free check-ins/checkout..

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Helpful?
Thank Arun G
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Arun G, Thank you for taking the time to rate us 5 out of 5 we appreciate the time you put into write this review. We hope to see soon or whenever you need a home away from home thank you. Sincerely, Candlewoods Suites Sterling Team

Kinshasa, Democratic Republic of the Congo
Reviewed 3 weeks ago

Good location near Dulles Airport, great for access to the western suburbs of DC, including out the broader northern Virginia area and wine country. The real stand-out issue here is the service. Ivan at the front desk is awesome. I was dealing with some medical issues while staying here, and needed a change to our accommodations to make things easier....

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Helpful?
Thank wisefatman
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Wisefatman, We are happy to hear we could satisfy your needs fast and efficiantly. Our front desk will always try to do there best and satisfy all of our guests needs. Thank you for taking the time to write us a wonderful review, we hope to see you again soon. Sincerely, Candlewood Suites Sterling Team

Charlotte, United States
Reviewed 3 weeks ago

Ivan was at front desk when we had check-in . He was extremely helpful, kind, and professional. Room was clean and well maintained, with the all necessary kitchen items if you are looking for a long stay. Sam's club and Walmart are next door.

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Helpful?
Thank Cyril K
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Cyril K, It means a lot to us at the Candlewood Suites that you took the time to write us an amazing review. We try our best to keep our hotel in the best condition possible to give our guests a home away from home. Our team appriciate your kindness and we all thank you. Sincerely, Candlewood Suites Sterling...

Gettysburg, Pennsylvania
Reviewed 3 weeks ago via mobile

We came to Virginia for my husband to run a 1/2 marathon and found this wonderful hotel! The room is clean and the staff is friendly and helpful. We needed a late checkout due to the race and it was no problem getting it bumped to 2 pm. The room is quiet (despite being the middle of the floor) and...

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Helpful?
Thank megan0627
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear Megan0627, I am pleased to hear that you enjoyed your stay at the Candlewood Suites. We try our best to give an adequat experience to all of our guest with or without pets. Our team hopes to see you and your pets again. Sincerely, Candlewood Suites Sterling Team

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 

Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 Severn Way, Sterling, VA 20166-8942
Region: United States > Virginia > Loudoun County > Sterling
Price Range: $119 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hotel Sterling 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Hotel Style:
#1 Best Value Hotel in Sterling
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hotel Sterling staff and other travellers.
3 questions
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San Francisco, CA
over a year ago
Paris, France
over a year ago

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Questions? Get answers from Candlewood Suites Hotel Sterling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on interior (not facing Atlantic Blvd.) quieter, but not as good a sky view.”
joanhN2300YM, 6 May 2017 | Read review
“Better to opt for a top floor room, as they would normally be quiet”
145venkateshh, 6 May 2017 | Read review
“Great for travelers needing the extra amenities of a full size refrigerator and a kitchenette; lots of shopping and dining options nearby.”
wisefatman, 3 May 2017 | Read review
“Abraham at the front desk is very professional and helpful. A great experience.”
edjcaldera, 5 Mar 2017 | Read review
“I was in Room 418...the shower had excellent water pressure which I like.”
Billgotoutofjail, 22 Feb 2017 | Read review
5 of 5
Expedia.com
US$83* /night
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Booking.comUS$83
PricelineUS$83
TravelocityUS$83
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*Disclaimer
Prices are for 1 room, 2 adults
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