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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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533 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Reviewed 1 week ago via mobile

Bee did a great job at the front desk. Quick check in, very friendly. She helped with knowledge of surrounding area. Room was nice and comfy, breakfast was very good. I would highly recommend this hotel. Go visit the friendly Bee at the front desk!

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Helpful?
Thank Drew M
Reviewed 1 week ago via mobile

From not being from the area bee was really helpful and helping us find what we needed and also she was real courteous the rooms were real clean we had no problem finding them with the directions that be gave us

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Helpful?
1Thank Barry C
Dulles, Virginia
Reviewed 2 weeks ago via mobile

I frequently stay at this hotel and always have excellent service from Vanessa and Ruth. Yesterday I had the pleasure of having Bee at the counter. She is friendly, positive and an nice asset to the team. I hope she stays a long time.

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Helpful?
Thank jcmbwm
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello jcmbwm, Thank you for the 5 star rating you have provided us at Comfort Inn & Suites Airport Dulles-Gateway. I also would like to thank you for recognizing my team's excellent service especially Ruth, myself and Bee. Its always been our pleasure to be at your service and we look forward to your continuous support. Your loyalty and satisfaction...

Dhahran, Saudi Arabia
Reviewed 2 weeks ago

I stayed for a night and part of the day before a long flight. The front desk staff --specifically a young lady named Bee -- provided great customer service. Whether I needed to book a shuttle or needed information about the local area, she was always helpful and kind.

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Helpful?
1Thank sandboxer
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Sandboxer, Thank you for sharing your experience with us and for recognizing my team's great customer service especially Bee. We hope to be at your service again next time you are in our area. Best Regards, Vanessa McManus

Reviewed 2 weeks ago via mobile

Hello my Micknight Traver last couple days I had a wonderful experience with a lovely lady name Bee. She provided an excellent customer service. Her wonderful smile and lovely demeanor will always bring me back to this Hotel. I think many hotels need people like her to provide a great customer service experience.

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Helpful?
Thank Tripguyss
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Tripguyss, Thank you for the 5 star rating you provided us at the Comfort Inn & Suites Airport Dulles-Gateway. I also want to thank you for recognizing my team's excellent customer service most especially Bee. It is truly a reward to all of us to know that we have provided you with a 5 star experience. We look forward...

Southampton
Reviewed 3 weeks ago

Needed an overnight stay after arriving late to Dulles Airport. Picked this hotel as it was close, cheap, and had free wifi, breakfast and parking - all for something like $64. Did the job fine. The room although basic was clean. Most impressive though was the breakfast - waffle machine and hot food. Very good for a pit stop. On...

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Helpful?
Thank TravellerMich
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello TravellerMich, Thank you for sharing your experience with us. Your feedback is very important to us. I'm glad you were able to enjoy our complimentary shuttle, complimentary wifi and complimentary breakfast. It was our pleasure to be at your service and we hope to serve you again next time you are in our area. Best Regards, Vanessa McManus

Reviewed 3 weeks ago via mobile

Stayed long enough here I loved it its nice it was just like home ..... front desk Ruth is very kind and serves people really good .Kay the breakfast lady is a very clean person if people don't know how to do something she helps . Housekeeping: Mirtila is a very fast cleaner and she cleans very good .. but...

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Helpful?
Thank Jasmin A
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Jasmin A, Thank you for the 5 star rating you have provided Comfort Inn & Suites Airport Dulles-Gateway. My team and I are happy to know that we have provided you with a 5 star service. I would also like to thank you for recognizing my team's great service during your stay especially Ruth, Kay and Mirtila. It was...

Nairobi, Kenya
Reviewed 3 weeks ago

This hotel has everything you need for a stay close to Dulles, shuttle, wifi, clean rooms, quiet and helpful staff. Folks at the front desk were very friendly and responsive and the shuttle driver was very nice. The breakfast was well stocked. Made life easier before a long flight.

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Helpful?
Thank L Y
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello L Y, Thank you for sharing your experience with us. I'm glad to hear that you found the hotel and shuttle service very convenient. I also would like to thank you for recognizing my team's great service during your stay with us. We hope to be at your service again when your travel plans bring you back in our...

Reviewed 3 weeks ago

I travel to Dulles with my 13 year old daughter, for the Million Women March on DC. The hotel was packed when we arrived at 7:30am and the staff worked to get us into a room by 10am (check-in is 3pm) I can't say enough how impressed I was with the lengths the reception agent, Bilks Akter, went to to...

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Helpful?
Thank Karen K
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Ms Karen K, Thank you for sharing your experience with us and for recognizing my team's great service during your stay. I also would like to thank you for recognizing Bilkis's genuine attitude to your needs. That weekend was very busy and your patience was also appreciated. I'm sure the Million Women March was an experience to remember. We...

Roanoke, Virginia
Reviewed 4 January 2017

Free frequent shuttle to/from Dulles. Modern, clean hotel w/ nice pick-up breakfast & Cynthia is helpful at the front desk. Hotel room was small but w/ comfortable bed & good shower. Would definitely stay there again.

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Helpful?
Thank Linda M
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Linda M, Thank you for the 5 star rating you have provided Comfort Inn & Suites Airport Dulles-Gateway. It is truly a reward to my team and I to know that we have provided you with a 5 star experience. It was our pleasure to be at your service and we definitely looks forward to be at your service...

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Comfort Suites Dulles Airport
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Region: United States > Virginia > Loudoun County > Sterling
Price Range: $104 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport Dulles-Gateway staff and other travellers.
7 questions
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Gig Harbor, Washington

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Questions? Get answers from Comfort Inn & Suites Airport Dulles-Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I used Hotwire and this was the b”
 of 5 bubbles Bleuemoon2, 3 May 2016 | Read review
“tip ask for a king suite the king suite offers a fridge sink and microwave the nicest rooms in the hotel”
 of 5 bubbles DavidLumpp, 26 Feb 2016 | Read review
“Close to Dulles to airport but very quiet, if room faces away from Rt 28 noise is even lower.”
 of 5 bubbles manus628, 14 Feb 2016 | Read review
“visitors should check to see if the floor they stay on allows dogs.”
 of 5 bubbles visitor9/2006, 18 Jan 2016 | Read review
“Do not stay here!!!”
 of 5 bubbles lorib695, 23 Nov 2015 | Read review
5 of 5