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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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521 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport Dulles-Gateway
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Showing 497: English reviews
Bolton, England
Reviewed 9 April 2016

Stayed here just for a single night after a late arrival. Comfortable room and bed. Slept well and had more than adequate breakfast. Slight problem on arrival at Dulles as the confirmation doesn't say anything about ringing the hotel or where to pick up the mini-bus. Coming out of Inernational Arrivals, we didn't see any courtesy phones and we were...

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Helpful?
Thank Spendingitnow
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Spendingitnow, Thank you for sharing your experience with us. My apologies if you were not informed of our hotel shuttle pick up process and for falling short on your expectation. Please know that your concern have been addressed. I trust that the rest of your experience went well and we hope to be at your service again in the...

New Martinsville, West Virginia
Reviewed 24 March 2016

Last year I called Comfort Inn to make a reservation two days before my trip. However, upon checking in, I was stunned to learn I had been designated as a “no-show”! (Huh???) and that my room was no longer available. They had been expecting me the evening before. I had “not shown” because that was not the travel date I...

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Helpful?
Thank Loretta O
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Ms. Loretta O., Thank you for sharing your concerns with us. I would like to personally apologize for any inconvenience you've experience and I want to correct any mistakes done from your past experience. I am the new General Manager and I want to make this right for you if you would please allow me to do so. Sincerely,...

Reviewed 23 March 2016 via mobile

I've been using hotels throughout my time in the business I'm a part of, though it took some time to recognize the particularity (and sometimes 'dichotomy') that's apt to make up one's mind about having a fundamental choice that you don't necessarily haft to sway from if the hotel's service was decent. But I find this "Comfort Inn & Suites,"...

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Helpful?
Thank Russell G
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Mr. Russell G, Thank you for the 5 star rating you provided Comfort Inn & Suites Airport Dulles-Gateway of your recent visit. It is truly a reward for me and my team to know that we have provided you with a comfortable and satisfactory experience. Thank you for recognizing my team and I with such flying colors. It is...

Sterling, Virginia
Reviewed 27 February 2016

this hotels front desk guys are great. Dominique and Madarryl are excellent. every time i needed something or had a problem they were quick to fix the problem or get what i needed especially dominique i have built a good friendship with guy hes nice and he answers all your questions all around hes a good dude to work for...

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Helpful?
Thank DavidLumpp
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Mr. DavidLumpp, Thank you for sharing your experience with us and for recognizing 2 of my team's great attitude during your stay with us. It is truly a reward for my team and I to know that we have satisfied your stay with a 5 star service and experience. It has been a pleasure serving you and we look...

Uniontown, Pennsylvania
Reviewed 25 February 2016

We had a nice king suite room. Had a wet bar with microwave and fridge and also had a window seat. The bed was nice but did hurt our back by the morning. WE had no wash rags tho in our room and I go to ask for 2 and the maid didnt speak english which I thought was a...

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Helpful?
Thank hillarie36
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Hillarie, I want to thank you for taking your time to share your experience with us. My apologies for any inconvenience you may have encountered during your visit. Your feedback is very important to us and I want you to know that your concerns have been noted and will be corrected. Sincerely, Vanessa McManus

Panama, New York
Reviewed 18 February 2016 via mobile

I was a little worried because we stayed at some crazy hotels but when I walked in from the start it was great. The price was great and the room was clean and had very nice decor. When we checked out Madarryl was very nice and made sure everything was ok. Will deff be staying again. Thank you!!

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Helpful?
Thank Melissa G
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Melissa G. Thank you for the kind comments you shared with us and for recognizing one of my team member's, Madarryl, extra attention to your needs. It was our pleasure to be at your service. We look forward to your next visit with us. Best Regards, Vanessa McManus

Reviewed 15 February 2016

Got a great spacious room next to iAD at a great price, internet worked fine, good breakfast bar. The front desk person Madarryl was gracious and very helpful and upgraded to king. The room was spacious with nice sofa and bed and even a window settee, nice to look out to falling snow.

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Helpful?
1Thank Manu S
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Manu S, Thank you for the 5 star rating you provided Comfort Inn & Suites Airport Dulles - Gateway of your recent experience with us. I also want to thank you for recognizing Madarryl's exceptional service during your stay. It is truly a reward for me and my team to know that we have provided you with a 5...

Virginia
Reviewed 14 February 2016

Very please the service mr madarryl was a very pleasant and helpful during my stay you have good employee will stay here again the dinning area need some improvement carpet can be improve,my room bathroom was really mess up water dripping on the floor reported when l checked him even the house keeper also told the fron desk it was...

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Helpful?
Thank Rbanire7629
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Rbanire7629, Thank you for sharing your experience with us. My apologies for the water issue you encountered. Please know that your concern have been addressed. Thank you for recognizing Madarryl's pleasant attitude during your stay. We hope to be at your service again if your travel plan brings you back into our area. Sincerely, Vanessa McManus

Washington, District of Columbia, United States
Reviewed 11 February 2016

I stayed at this hotel during a business trip and unfortunately on my last evening there a group of students stayed near my room. They were extremely loud, rude, and seemed totally out of control. I contacted the front desk and Madarryl took care of everything. He was very professional and although it's very difficult to deal with large unruly...

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Helpful?
Thank Maria T
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for the 5 star rating you provided Comfort Inn & Suites Airport Dulles-Gateway. My team and I are very happy to know that we have provided you with a 5 star experience. I also want to thank you for recognizing Madarryl's attentiveness to your needs during your stay. It was our pleasure to be at your service...

Reviewed 5 February 2016 via mobile

Beautiful I felt like I was home very clean quite staff was great .great house keeping close to the highway workout room very clean great breakfast ......... I will definitely come back the lounge is very clean

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Helpful?
Thank Nija A
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Nija A, Thank you for the 5 star rating you provided Comfort Inn & Suites Airport Dulles-Gateway. It was our pleasure to be at your service and we look forward to your next visit with us. Best Regards, Vanessa McManus

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Region: United States > Virginia > Loudoun County > Sterling
Price Range: $98 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport Dulles-Gateway staff and other travellers.
7 questions
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Gig Harbor, Washington

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Questions? Get answers from Comfort Inn & Suites Airport Dulles-Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I used Hotwire and this was the b”
 of 5 bubbles Bleuemoon2, 3 May 2016 | Read review
“tip ask for a king suite the king suite offers a fridge sink and microwave the nicest rooms in the hotel”
 of 5 bubbles DavidLumpp, 26 Feb 2016 | Read review
“Close to Dulles to airport but very quiet, if room faces away from Rt 28 noise is even lower.”
 of 5 bubbles manus628, 14 Feb 2016 | Read review
“visitors should check to see if the floor they stay on allows dogs.”
 of 5 bubbles visitor9/2006, 18 Jan 2016 | Read review
“Do not stay here!!!”
 of 5 bubbles lorib695, 23 Nov 2015 | Read review
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