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Comfort Suites Suffolk-Chesapeake

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Comfort Suites Suffolk-Chesapeake
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107 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Suffolk-Chesapeake
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Showing 107: English reviews
Memphis, TN
Reviewed 16 April 2016 via mobile

Upon arrival we were greeted by what appeared to be strippers coming in the hotel. Before we could finish unloading our luggage someone with turquoise hair exited the lobby. I tried to not be judgmental and convince my children everything was ok. Later on, we visited the pool. It was discolored like it had received a bad paint job. The...

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Helpful?
Thank GarmonFamily
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear GarmonFamily, We regret the experience and the inconvenience it caused you and your family. The situation could have been better handled by our team members and the manager on duty, and we have reviewed your comments with the entire team to address these issues and have taken steps to ensure that they do not recur. I also regret and...

va
Reviewed 7 April 2016

Check in was fast and quick. The younger female desk staff was really inviting. I asked for a 1st floor room, but she informed me that there were a lot of kids staying and the pool was on the first floor so it might be loud. So I settled for the 4th floor room. There was some kind of family...

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Helpful?
Thank elizerr
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Elizerr, Thank you for taking the time to review our hotel concerning your recent stay. We are happy to hear that our staff welcomes you like family. We thank you for acknowledging them. We do have a lovely breakfast and clean rooms at a very competitive price. I do apologize that you were disturbed by the family group that...

Virginia
Reviewed 7 April 2016

Stayed here last week with my wife and two children; chose the hotel based on proximity to a family event happening nearby. We were very pleased with the hotel. Our room was clean and not at all cramped. We had a sofa bed for the kids; we had to ask for the linens for this but that wasn't a problem....

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Helpful?
Thank mchc504
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear mchc504, Thank-you so much for taking the time to review us on Trip Advisor. We appreciate the positive feedback. We are glad you were pleased with our hotel, the cleanliness of your room and that enjoy your bed. Thank-you again for staying at Comfort Suites in Suffolk and I hope to see you in the future.

Warsaw, Virginia
Reviewed 22 March 2016

My husband & I literally stumbled upon this place. It is quaintly tucked away. The lobby was very open & airy. We were immediately greeted by Destini who was very nice & helpful. She let us see the room prior to checking in. We also ran into Angie in housekeeping who was very nice as well. At breakfast we met...

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Helpful?
Thank purplelady21
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear purplelady21 Thank you for taking the time to review our hotel concerning your recent stay. We are so proud of our staff that welcomes you like family. We thank you so much for acknowledging them. We do have a lovely breakfast and clean rooms at a very competitive price. I do apologize for the speed of the elevator and...

Reviewed 20 February 2016 via mobile

I have never stayed at a hotel with a fish tank I love fish so that was great to see a fish tank in a hotel. The rooms are great. Staff is great. Stay at this hotel it is great. I didn't get breakfast so I don't know is it good or not. When u are in Suffolk VA Stay...

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Helpful?
Thank Jamonte B
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Jamonte, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. That's great that you loved our fish tank and appreciated our staff. This will serve as encouragement to all of our staff as we strive...

Brooklyn, New York
Reviewed 16 February 2016

Upon entering the Comfort Suites I was warmly greeted by the receptionist who promptly checked me in and handed me the key to my room, 519. After entering the room I noticed the ceiling light cover, in the bathroom, needed to be replaced. However, the more important point was that I was in an "accessible" room. Did I request it?...

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Helpful?
Thank talyah
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Talyah Thank-you so much for taking the time to review us on Trip Advisor. We appreciate the positive feedback and your comments about our breakfast. My apologies about the confusion with your early departure. I am glad we were able to work things out. If there is anything that you ever need please do not hesitate to ask for...

Belpre
Reviewed 6 February 2016

Location is convenient. Front desk is great. Breakfast service is often lagging, you might wait a half an hour for eggs and the coffee might be gone, by hey, at least their are always waffles. The rooms could use a nice THOROUGH cleaning as their are sometimes visible spills on furniture and foreign smells (like urine). The beds, toilets and...

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Helpful?
Thank 485jennifern
General M, Owner at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank-you so much for taking the time to review our Comfort Suites is Suffolk on Trip Advisor. We appreciate the positive feedback and I will work into making our rooms better for your next visit. If there is anything that you ever need please do not hesitate to ask for me directly. Thank-you and I hope to see you in...

Greensboro
Reviewed 17 December 2015

Just a one night stay on this trip to the area but for a Friday night arrival everything was very smooth from the pleasant greeting at check-in to bedding down in the comfortable, well appointed room. Fresh baked cookies were delicious and helpful advice and recommendations for local fare was given. My request for a late check out was easily...

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Helpful?
Thank imaheel
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank-you so much for taking the time to review us on Trip Advisor. We appreciate the positive feedback and happy to hear that our staff meet all your expectations and requests. We strive to uphold Comfort suites Promises to you and give you the service that will make you want to return. We hope that you will stay with us...

San Antonio, Texas
Reviewed 11 December 2015

This was a great hotel. The staff was really friendly and helpful. They even let us check in early, which was great! The rooms were clean and the beds were comfortable. There was also a good, free continental breakfast. The only slight negatives were that there is nothing really very close to the hotel, certainly not in walking distance. Also...

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Helpful?
Thank Lauren S
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for taking the time to review our hotel concerning your recent stay. We are so proud of our staff that welcomes you like family. We thank you so much for acknowledging them. We do have a good free breakfast. I do apologize that the furniture in room was not up to standards. We hope that you will come...

New York City, New York
Reviewed 3 December 2015

I booked a room for my mother & cousin (November 25th to the 30th) to spend time with family in Virginia. She mentioned to me check in was easy, no issues, the room was "Splendid!" (her words). She also appreciated the continental breakfast downstairs. The only issue (if you want to call it that) she had was with the Wifi...

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Helpful?
Thank lamottjackson
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank-you so much for taking the time to review us on Trip Advisor. We appreciate the positive feedback and We are working into making our complementary Wi-Fi more efficient for your next visit. Thank-you again for staying at comfort suites in Suffolk and We hope to see you in the future.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites Suffolk-Chesapeake

Address: 5409 Plummer Blvd, Suffolk, VA 23435-3551 (Formerly Comfort Suites Near Joint Forces)
Region: United States > Virginia > Suffolk
Price Range: $101 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Suffolk-Chesapeake 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Suites Harbour View Hotel Suffolk
Hotel Style:
#4 Business Hotel in Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Suffolk-Chesapeake staff and other travellers.
1 question
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Williamsburg, Virginia
over a year ago

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Questions? Get answers from Comfort Suites Suffolk-Chesapeake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay here for sure”
 of 5 bubbles josiahe2016, 30 Apr 2016 | Read review
“5th floor quiet”
 of 5 bubbles L4912MRcarlosc, 24 Apr 2016 | Read review
“upper floors of course have better view”
 of 5 bubbles yagneshm81, 21 Apr 2016 | Read review
“even number rooms face an open field and bridge rd. Odd rooms will face the parking lot and church.”
  • room 404
 of 5 bubbles elizerr, 6 Apr 2016 | Read review
“Our room #506 was on the back side of the hotel.”
 of 5 bubbles purplelady21, 21 Mar 2016 | Read review
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