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I recently stayed in the Troutville Comfort Inn for the night to break up my driving. I was told my assigned room was changed because there were a lot of teens at the hotel. I assumed that meant I was given a room in another...More
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 8 July 2014
Thank you for your comments, and I will most certainly look into these. I am pleased that your room was alright and that check in went smoothly, sorry about the walls though. I will look at room placement we try and keep team rooms all...More
This is a very convenient place to spend a peaceful night night when traveling on I-81. It is located on Rt.#11 close to that highway and has a large separate parking area for trucks and vehicles towing a trailer. Our room was near the road...More
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 2 July 2014
Thank you for your comments. I must say we are an easy on easy off property to the interstate. The hotel is a very quiet place to rest your head. I am glad you enjoyed the breakfast. We do have a wonderful housekeeping staff here....More
My partner and myself stayed here early may this year.
Room was a good size well furnished clean and comfortable.
Breakfast was reasonably good.
Location was ok for us (we were touring)
Unfortunately the pool was out of order.(disappointing as we like to sit and...More
Thank Fred P
Response from garyDLIvp, VP of Operations at Comfort Inn TroutvilleResponded 20 June 2014
Thanks for the review and kind words. I'm sorry we disappointed you with not having the pool open. Unfortunately, it doesn't get warm enough in this part of Virginia to have the outdoor pool open before the end of May. I'm pleased we hit the...More
The hotel staff was very friendly and the bed was comfortable. The shower had excellent water pressure and the tub had a non-slip surface and a safety rail. There's a nice restaurant nearby. I would recommend this hotel.More
Thank Teresa W
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 30 May 2014
Thank you for your kind words. I am glad that you found our staff to be friendly and the bed to be comfortable. I am also glad you enjoyed the shower. Did you eat at the Italian restaurant. If you are ever in our area...More
A lot of pluses awaited us at this motel, which we were trying for the first time. For anyone getting on or off I-81, this is an especially good location, as it bypasses downtown Roanoke but is still not too far away if you need...More
1 Thank genealogynut
Response from gm413, General Manager at Comfort Inn TroutvilleResponded 19 May 2014
First let me thank you for your review. I am glad that you enjoyed the room. Unfortunately I can do nothing about the size of the bathroom and I do apologize for that. I am glad that the staff treated you well and you got...More
Response from TrailTails | Reviewed this property |
There was a pet fee, but it was per stay, not per night or pet. I'm sorry, I can't say how much it was, but it was very reasonable, especially compared to some of the fees we had been charged elsewhere. They were extremely... More
There was a pet fee, but it was per stay, not per night or pet. I'm sorry, I can't say how much it was, but it was very reasonable, especially compared to some of the fees we had been charged elsewhere. They were extremely pet friendly in my experience in all regards.