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All reviewscontinental breakfastroom was cleantoastcracker barrelmini muffinsno extra chargecheck in was quickcoffee machinegreat valuehalfway pointfirst floorgas stationallow petsfront desk staffup to datequiet locationno issues
The staff were pleasant and helpful, but this Red Roof Inn definitely shows the corner-cutting of a cheap hotel. Our room was mostly clean (except for a few bottlecaps), but the appliances were ancient. The knobs on the air conditioner were broken, so pliers were...More
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded yesterday
I apologize for how you feel about your experience while a guest at our inn. It is our goal to go above and beyond our guest’s expectations. Our team strives to provide the best service experience and in this case, we fell short....More
First off, the lady working the front desk (no idea what her name is) is wonderful and awesome (5 stars for her!). I am only giving a 2 star because of the room. I was traveling with 2 smokers and I agreed to try a...More
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 2 days ago
Please accept my sincere apologies for the experience you had. Please stay away from smoking room if you are a non smoker. Most hotel room size is only 330 sq.ft. and don't have window that can open. If two smokers are smoking at...More
Red Roof is nestled in amongst beautiful hills and close to the highway. Its neighbors are higher cost hotels with their parking lots filled with more expansive cars and high cost hotel room rates. When you pull into the Red Roof you park amongst semis...More
Thank A TripAdvisor Member
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 1 week ago
Thank you for your excellent review. Our staff works very hard trying to keep our hotel clean while maintaining a friendly atmosphere. Your compliments will encourage them to work even harder. We are located just off the interstate so trucks and trailers drivers find us...More
First, front desk staff was very friendly and welcoming. Offered us water upon arrival. Quiet place to rest along our way.
This hotel was so much better than the one we stayed in the previous night from a different hotel chain.
This hotel offered us...More
Thank Jann S
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded 2 weeks ago
Thank you for an excellent review and sharing your positive experience with others. We feel proud to know that hard work our entire team is doing has been rewarded.
I will make sure to share your comments with the rest of our team....More
this redroof is okay. okay breakfast like muffins and cereal and oatmeal and coffee. beds ok. had a king size bedroom. bath okay and clean. went to taproom for dinner. we would stop here again. easy on off 81
Response from GM-JVP, Manager at Red Roof Inn Roanoke - TroutvilleResponded 14 February 2018
Thank you for staying with us during your travels and taking time to write the review. Please make a plan to stay again with us during your future travels when you are passing through this region.