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Red Roof Inn Roanoke - Troutville

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Red Roof Inn Roanoke - Troutville
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253 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Roanoke - Troutville
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Showing 251: English reviews
Cambridge, Maryland
Reviewed 23 November 2016

Red Roof is admittedly a mid line chain with some better locations, some below average. The Troutville location is exceptional, as it was likely originally built as a Hampton or HIE. Once in a while you luck out and get more than you expect for a low price. This was that experience !

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Helpful?
Thank Mike M
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Wow!! Thank you Mr. Mike for such a keen observation. This hotel was built to compete with Hampton and HIE. The furniture, beds and breakfast area would show you that. We ended up getting this great Red Roof flag but we work hard everyday to provide the same great services just to exceed your expectations. I am so happy to...

Reviewed 22 November 2016 via mobile

Jojo was concise. Pleasant. She made sure I was correctly taken care of.She made my stay with my dogs extremely stress free. Thank you. I will be back.The coffee was perfect.Quiet. Clean. Friendly.Comfortable

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Helpful?
Thank FlossieandNate
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for sharing your five star review and a positive experience with others. I feel proud to know that our hard work is paying off. Your opinion is very valuable to us and future travelers. I will make sure to share your comments with Jo Jo and our entire team. An excellent review like yours, is always...

Roanoke, Virginia
Reviewed 20 November 2016

Nice interior rooms, staff was great, quiet, Clerk JoJo is the best, she was very helpful and knowlegable of the area and good resturants near. Able to drive into nearby Roanoke Again, great staff on.

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Helpful?
Thank jeromedents
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, We appreciate a nice review and encouraging comments regarding your recent stay at the Troutville (Roanoke) Red Roof. We are proud of our clean comfortable rooms and excellent guest services. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with JoJo and the rest of...

Norfolk, Virginia
Reviewed 18 November 2016

We like to stay at Red Roof because they allow pets, without extra charge. Our room was clean and spacious, with a fridge, microwave, and coffee machine. They have an adequate breakfast selection, and coffee 24 hours a day. The room coffee was good, but the coffee in the breakfast area had an odd taste, almost like it was decaf....

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Helpful?
Thank fonegirl0
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for sharing your positive experience with others. I feel proud to know that our hard work is paying off. We always try to exceed the expectations of our guests. I will make sure to share your comments about coffee machine with our vendor. An excellent review like yours, will also have a huge positive impact on...

Jackson, Wyoming
Reviewed 17 November 2016

Quiet Location with Interior Rooms . Good access just off Interstate 81. Beginning to show some Wear and Tear but O.K. for a Road Trip Stop. Paid a reasonable rate and had No Issues with Room. Light Breakfast with Minimal Options. As Always Red Roof allows Dogs for No Fee. Join the Redi Card Program and Earn Free Stays !

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Helpful?
Thank Michael S
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for staying with us and your nice review. I am glad that our team provided the level of service which we promise during your stay. Very special thanks from our pet loving staff. I appreciate your feedback about the breakfast bar as this will only help us to improve our levels of commitment to our guests....

SC
Reviewed 16 November 2016

Needed an overnight stay off I-81 & this hotel fit the bill. Inside corridors, nice lobby, elevator. Room was clean, bed was comfortable with many pillows. Frig, microwave, good TV. A little shabby in spots but compared to prices of other chain hotels in the same area, a good value. Continental breakfast was skimpy - small danish, cereal, coffee, juice;...

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Helpful?
Thank SCVoyageur
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for staying with us and your nice review. We really appreciate your keen observation. We focus very hard to provide the best value. We also allow pets at no charge at all. I just wanted to let you know that our Exit-150 is going through a major modification, which will be completed in 2017. It will...

frostproof
Reviewed 12 November 2016

We made reservation by phone and had only 2 choices from which to pick. When we arrived, there was a line at desk-real busy. At my turn, I asked JoJo if by chance a handicapped room was available as partner has mobility issues. JoJo checked and found handicapped room. Her effort was much appreciated and she was very cheerful throughout...

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Helpful?
Thank ross b
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for sharing your positive experience with others. We feel proud to know that our hard work is paying off. I will make sure to share your comments with the Jo Jo and rest of our team. An excellent review like yours, is always an encouragement to all of our staff as we strive to continuously improve...

Brantford
Reviewed 9 November 2016 via mobile

Needs a reno Breakfast weak Good check in and check out Hallways smell funky Room fairly clean Washrooms worn out This property is ok but there are better out there Pre booked for just under a hundred Stopped on the way back at a comfort suites for 75 plus tax and it was way better

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Helpful?
Thank AccfromCanada
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for your response. I am really disappointed to know that we didn't meet your expectations. Please accept my sincere apologies. We always try to provide the best value to our guests. We may have failed this time. I will definitely share this with our staff members and upper management team. I promise you to work on...

Seymour, CT
Reviewed 9 November 2016

This was a great pit stop for me driving from GA to CT. The room was clean and comfortable. The front desk help was very nice - knowledgable and polite. The free breakfast was disappointing, especially given that the coffee machine was broken.

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Helpful?
Thank TrudyGinsburg
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for staying with us. We really appreciate your feedback. I am glad to know that you enjoyed your stay. Please accept my sincere apology for the coffee machine. It has been replaced by our new vendor. I hope that you will include us as you midway stop during your future trips.

Yorktown, Virginia
Reviewed 7 November 2016

The room was adequate, reminded me of Trains, Planes & Automobiles with John Candy and Steve Miller. Bring your own soap since they only have the tiny bars. We got extra towels and shampoo from the front desk. JoJo was extremely helpful recommending a local Chinese take-out place that delivered. The food was excellent.

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Helpful?
Thank Mark M
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for your nice review. It makes our entire team so happy when their hard work is appreciated. A special thanks from Jo Jo. We always try to exceed the expectations of our guests. Your remarks about the soap are helpful to achieve our goal. We will work on it. Please keep us in mind when you...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Red Roof Inn Roanoke - Troutville

Address: 3231 Lee Highway South, Troutville, VA 24175
Region: United States > Virginia > Troutville
Price Range: $68 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Roanoke - Troutville 2*
Number of rooms: 84
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Also Known As:
Red Roof Inn Roanoke - Troutville Hotel Troutville
Red Roof Inn Troutville
Troutville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Roanoke - Troutville staff and other travellers.
2 questions
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Troutville, Virginia
2 months ago
over a year ago

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Questions? Get answers from Red Roof Inn Roanoke - Troutville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have oets ask for a roo near a door.”
 of 5 bubbles Rev_Dennis, 31 Jan 2017 | Read review
“If you require a non-smoking, be sure to ask for it. All rooms are quiet.”
 of 5 bubbles 851GailS, 10 Jan 2017 | Read review
“Room #112 total accessible room with roll in shower”
 of 5 bubbles LyndalooNY, 24 Nov 2016 | Read review
“The clerk JoJo is the best”
 of 5 bubbles jeromedents, 19 Nov 2016 | Read review
“Always Enjoy a Top Floor Room !”
 of 5 bubbles MichaelUSMC, 16 Nov 2016 | Read review
5 of 5