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DoubleTree by Hilton Hotel Virginia Beach

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DoubleTree by Hilton Hotel Virginia Beach
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1,185 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Virginia Beach
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Showing 1,178: English reviews
Beacon, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 July 2015 via mobile

We stayed at DoubleTree for 4 nights while on vacation- look elsewhere! The room was dirty, and it took about 10 minutes for the hot water in the shower to come on. The room was cleaned only once! (And by cleaned I mean the bed was made and that's it). We had to call down numerous times to get towels... More 

Helpful?
1 Thank Prettynpink10211
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so this situation... More 

Virginia Beach VA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2015

The rooms are not cleaned properly. They are filthy. Hair on bathroom floor and in tub. Toilet was filthy. Needed Bleach. Mirror was splashed with something, not clean. TV remote control was full of grime. Disgusting to touch. Coffee stirrers wrapper was written on and housekeeping left them there instead of replacing.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Teresa F
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We have shared your comments with our housekeeping staff to ensure corrections are implemented. We try to make each guest experience a great one at our hotel as your satisfaction is important to us.... More 

Travellers are raving about these Virginia Beach hotels

Cicero, United States
1 review
Reviewed 23 July 2015

Great honeymoon! They treated us like royalty! Couldn't be happier! Exceeded all our expectations! So happy they accept pets-we have two fur babies! Shuttle was great so we could drink on beach and just come back to the room. This location was so nice compared to pricier locations who lack in customer service. 10 out of 10 by far!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeremy R
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your review. Congratulations on your wedding. We are so happy to see you enjoyed your stay and our staff treated you so well. We hope you come back to celebrate you anniversaries with us too! Thanks John Zirkle General Manager More 

new jersey, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 19 July 2015

Would not bother to stay here...The barthrooms are below par...the place is run down. Not close to beach. I would go elsewhere. This is my review....you want us to write at least 200 words about this Hotel. How many times would you like me to say this is a terrible place to stay & don't waste your money & time... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric D
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

We are so sorry to see you did not enjoy your stay. We wish you would have let us know of your displeasure while you were here so we could have made it right. Our bathrooms were re-done two years ago, so we will definitely review our room to correct. We take guest comments very seriously and have shared yours... More 

Upper Marlboro, United States
1 review
Reviewed 17 July 2015

The service at this hotel is excellent. The restaurant pricing met my expectations and the food was very tasty. They have free shuttle service to the beach. The room was well designed and the bed was so comfortable!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas V
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your review. It is always nice to hear such compliments and we are happy to see you enjoyed your time at our hotel. We look forward to welcoming you back again soon! Thanks, John Zirkle General Manager More 

Centreville
1 review
Reviewed 17 July 2015

We booked this hotel for a family vacation in Virginia beach and boy were we disappointed: Our room was only cleaned once!! yes one time. After a day at the beach we come back to a messy room with not towels, no soap no nothing. I called the "care Line" and they apologized and said they will investigate what happened... More 

Helpful?
Thank jasonww22
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your review. We are very sorry for the challenges you experienced. We have shared your comments with our team to ensure improvements are made. We never want a guest to leave disappointed with their stay and always do our best to make it right when something goes wrong. I have reached out to you peronally via email... More 

new jersey, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 16 July 2015

Well appointed Hotel. Staff is friendly & helpful. However...We were awaken at 3am in the morning then again 6:30am on Monday morning...Quite a ''wake-up'' call !! Ha !! Everything was fine & we laughed about it all...We also were asked to have a free breakfast for our trouble. We could not as we were leaving to go home. We truly... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric D
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your review. We are so sorry for the fire alarms. Thankfully, both proved to be false alarms. However, our emergency procedures do call for us to evacuate the hotel until the Fire Departments verifies the false alarm and gives the "all clear" for guests to re-enter the hotel. We certainly don't want guests receiving a "wake up"... More 

Orlando, Florida
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 July 2015

We stayed here while in town for a concert. The location is good and we walked to the beach (it's about a mile) the next day, but I think there is a free shuttle if you don't want to walk. We didn't have any complaints, but nothing extraordinary to say either. I heard they recently renovated the lobby, but I... More 

Helpful?
Thank Amanda B
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your review. We appreciate your feedback. We certainly strive to be more than average and will be working hard to exceed your expectations in the future. Thanks, John Zirkle General Manager More 

Corning, New York
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2015

Better than average for Virginia Beach. I've stayed at six hotels on VA Beach, and they are all a bit .... tired? This one is well into renovations and is well above the average. It's not walking distance to the beach, but they run a free shuttle which is convenient. I stay for business, and it fits my needs perfectly.... More 

Helpful?
Thank FredChannell
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your review. We are pleased to see you enjoyed your stay. Our lobby and entrance renovations are complete and we thank you for noticing. We hope to welcome you back again soon. Thanks, John Zirkle General Manager More 

Evans Mills, New York
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 July 2015

I frequest Hilton Hotels. I chose this location because they allowed dogs and I did the cash plus points to purchase the room. When I first arrived I thought to myself, "Yes, this is how a Hilton property is supposed to be." The front desk staff was great, the cookie was warm, just very friendly people. I did have to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amber M
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review

Thank you for your feedback. We are very sorry for the condition of your bathroom. That is certainly not typical nor acceptable. Our engineering team has already made the necessary repairs. We do hope you will allow us another opportunity to be of service should your travels bring you back to the Virginia Beach area. Thanks John Zirkle General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Virginia Beach is perfectly located adjacent to the Virginia Beach Convention Center in the resort area of Virginia Beach. The Hotel is just eight blocks from the sand and surf of the beautiful Virginia Beach Oceanfront and Boardwalk. Our newly-appointed, spacious guestrooms set us apart from the others, and feature all the comforts of home with a long list of amenities to include Neutrogena products. For your convenience, we have upgraded the high-speed Internet access that is available in all guestrooms and meeting rooms. Enjoy a workout in our Precor® Fitness Center, take a dip in the indoor pool or sunbathe on our sundeck. Our on-site Max & Erma's Restaurant is ready to serve you from sunrise to sundown. Whether you visit for business, vacation or getaway weekend, our friendly, helpful staff at the Doubletree Hotel Virginia Beach looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Virginia Beach

Address: 1900 Pavilion Drive, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: $138 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Virginia Beach 3*
Number of rooms: 292
Reservation Options:
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Also Known As:
Doubletree By Hilton Virginia Beach Hotel Virginia Beach
Doubletree Virginia Beach
Virginia Beach Doubletree
Hotel Style:
#3 Green Hotel in Virginia Beach
#27 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Virginia Beach staff and other travellers.
13 questions
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Prince George, Virginia
over a year ago
Lancaster, NY
14 days ago
10 months ago
Portsmouth, Virginia
over a year ago

See all questions (13)

Questions? Get answers from DoubleTree by Hilton Hotel Virginia Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have small ocean views.”
 of 5 bubbles 262JenniferW, 19 Nov 2016 | Read review
“If you want a room with a view, make sure to arrange that when booking”
 of 5 bubbles MapleGeo, 31 Oct 2016 | Read review
“verify they have the room you are looking for”
 of 5 bubbles Justapup, 15 Oct 2016 | Read review
“We were on the Honors floor and it was quiet and nice.”
 of 5 bubbles K1535ZWstephaniep, 14 Oct 2016 | Read review
“The on site restaurant is nice- I had Tuscan Chicken and was good.”
 of 5 bubbles CtNoname, 8 Sep 2016 | Read review
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