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We stayed at this hotel for a convention in February. We just got our credit card bill in and the Holiday Inn Executive, Greenwich Road put an extra charge on our bill that was not disclosed to us. When I called about it, they said...More
We had our Christmas party here again and the staff did a wonderful job. Everything was great. We received lots of compliments on the food which is really good for a large crowd with great service. The signature drinks were a huge hit. It is...More
Response from Frances K, Hotel Operations at Holiday Inn Virginia Beach - NorfolkResponded 27 December 2017
Thank you for providing us with valuable feedback regarding your holiday event. I was great to hear that you and the other guests were happy with the provisions of the Christmas party, as well as hotel stays. It sounds like you all had...More
I don’t even know where to start. I should say that I am so grateful this weekend stay was even possible. I give thanks to Mary Elizabeth for that! My husband deploys in a couple days so we wanted to enjoy a little “stay-cation” before...More
Response from Frances K, Hotel Operations at Holiday Inn Virginia Beach - NorfolkResponded 2 weeks ago
Thank you for taking time to provide us with such valuable feedback. It was great to hear that Mary Elizabeth was able to take lemons (full house) and make lemonade (cancelled room). It is always our goal to provide our guest with top-notch...More
Stayed here 20-23 February and was down for a training course. Shuttle service to and from airport and to school each day was good. Front desk people were accommodating. Best thing about the trip however was one of the wait staff in the restaurant. Pauly...More
The folks here were terrifically helpful and patient (given that I kept deprogramming my key. Especially nice and welcoming was our bartender, Pauley. He connected with our group, and went that "extra mile" to make our stay memorable.
Thanks to the staff!More
Thank Juanita A
Response from Frances K, Hotel Operations at Holiday Inn Virginia Beach - NorfolkResponded 7 February 2018
Dear Juanita A,
Thank you for taking the time to share such wonderful compliments about Pauly and our staff. He is one of our superstar bartenders and always makes our guests feel welcomed and appreciated. I will make sure that he is aware of your...More