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All reviewsactivity centeracross the streetliving roomgalley kitchenmini kitchenindoor poolwashers and dryerssouth endtowel exchangepull out sofashort walk to the beachhot tubnice place to stayatlantic avenuethe entire staffthird floorparking garage
This is a beautiful resort with all the amenities. Fitness, pool, restaurant. Updated rooms are very nice and spacious. I went here on a tour for my timeshare upgrade and everything was updated very nice in this resort. Staff is very pleasant also.
Response from Tisha P, General Manager at Ocean Key ResortResponded 8 March 2018
Stayed here in January 2018 for a cold, off season beach trip and the resort seemed pretty empty. Despite that and only seeing about 3 other families, we could not get anything bigger than a 1 bedroom and there seemed to be 2 entire floors...More
1 Thank Kiersten G
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 18 January 2018
I apologize that the Resort did not meet your expectations and we appreciate you sharing your feedback as it helps us improve. We are currently improving this season by doing renovations on most of the units. Hopefully you give us another opportunity in the future....More
I am owner at Ocean Key, last yr when I arrived from my long drive the room was not ready but they gave me key to pool and bathroom. This yr, I had to stand and wait until the front desk person was good and...More
3 Thank carpaltunnel
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 15 November 2017
I am concerned to read that you were left to feel disappointed by your recent stay at Ocean Key Resort. We strive to consistently improve our services and facilities for our owners/guests to enjoy. I appreciate you taking the time to speak to me so...More
The good: staff very nice and helpful. Nice pool area, walking distance to beach.
The bad, rooms were old, clean in the main parts of the rooms but behind bed and nightstands dirty...carpet should be replaced. Only regular coffee no creamer or sugar. No place...More
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 2 November 2017
I apologize that we did not meet your expectation. This certainly doesn't meet our standard expectations. Thank you for your feedback about our nice and helpful staff and pool area. Hopefully you will give us another opportunity in the future.
My wife and I came in and needed a place to stay for one night. The charge was $200. Okay we were tired and I decided to eat the extra cash over driving another half hour to another hotel. The hotel clerk seemed uninterested in...More
Response from BMitchellvsaresorts, General Manager at Ocean Key ResortResponded 14 October 2017
I apologize that our check in practices did not meet your expectations. Our security deposit is standard for most resorts and hotels and is automatically refunded upon satisfactory and timely check out. We pride ourselves in delivering the best experience possible and appreciate you sharing...More
Response from BMitchellvsaresorts | Property representative |
Please let me know if there is specific questions you would like answered. We are currently renovation/updating 50 units on property! We are currently updating our activities for the upcoming season, and... More
Please let me know if there is specific questions you would like answered. We are currently renovation/updating 50 units on property! We are currently updating our activities for the upcoming season, and increasing our staff too!