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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,629 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,610: English reviews
Washington DC, District of Columbia
Reviewed 1 week ago

Great view ! Great staff ! Great location ! This hotel realy is Great my room on the 4th floor had a balcony with a fantastic view of the ocean and fishing pier. The room was comfortable and clean great pillows and king-size bed . Very convenient being directly on the boardwalk just steps away from the beach. I have...

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Helpful?
Thank Mario Q
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a great review, thank you so much for helping us spread the word about The Best Western Plus Sandcastle Hotel in Virginia Beach, VA. I was so happy to hear that you enjoyed your time with us. It truly was our pleasure having you as our guests and we look forward to your return. Best Regards, Jason C. General...

Reviewed 1 week ago

We came here last year and loved it, so we decided to vist again. and let me say I still love it. The whole staff is super Nice. My personal favorite person here is Mrs. Betty. shes one of the front desk personal, and she is just absolutly wonderful. If you are looking for a awesome place to stay, this...

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Helpful?
Thank Danielle W
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words, and you are right, Betty is truly a jewel. She cares so very much for all of our guests. We hope that you will be returning in the near future so that we might have another opportunity to take care of you. Have a healthy and safe New Year. Best Regards, Jason...

Washington DC, District of Columbia
Reviewed 2 weeks ago

Me and my travel partner stayed for 6 days and celebrated NYE's in VA BEACH. We checked in early and was bumped up from a partial ocean view to a full ocean view. We got our keys and went into the room but it wasn't cleaned, but Betty quickly put us in another room that was still ocean view. She...

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Helpful?
Thank libraonthemove
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts regarding your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I would like to apologize on the way it started but I am very glad that my staff took care of it quickly. We hope that you will be returning...

Pine City
Reviewed 2 weeks ago

pool was nice and warm and clean. breakfast is amazing, everything you can imagine. exercise room has a great view. even though one elevator was down didn't have too long of a wait. only suggestion I have is for a comfy chair in guest rooms. there is no where to relax except the bed and two hard chairs at the...

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Helpful?
Thank shawn502
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. We greatly appreciate your kind words and are so happy that you enjoyed your time with us. Wishing you a healthy and happy new year. Yours In Hospitality, Jason C....

Williamsburg, Virginia
Reviewed 2 weeks ago via mobile

I stayed at the Best Western with my brother for three days on25,26,27 Dec. 2016. The attending staff including Olivia Betty Gregory and Paul we're incredibly thoughtful caring knowledgeable and helpful to make our stay very enjoyable. We will return what others of our family in January. We love Best Western especially because of the rates,staff,breakfast buffet, and oceanfront location....

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Helpful?
Thank fredericpatrick
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. We greatly appreciate your kind words and are so happy that you enjoyed your time with us. Wishing you a healthy and happy new year. Yours In Hospitality, Jason C....

Reviewed 2 weeks ago

- excellent view to Atlantic ocean - good location on the beach avenue - comfortable bed - spacious room and great balcony - very friendly and helpful reception, thank you Alivia and Betty! - nice free parking - breakfast sufficient - nice staff at the hotel bar

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Helpful?
Thank Pasi M
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a great review, thank you so much for sharing your thoughts with the world. I was so happy to hear that you found our staff to be friendly and accommodating. I am very fortunate to have employees that truly care about the guest experience and treat everyone that walks through our doors as if they were family. We look...

Reviewed 2 weeks ago

This hotel is fabulous, a perfect location, wonderful staff, a totally stellar breakfast, and of course a fabulous view. I also really love the colors of this hotel, it's so fun looking. The rooms and features in them are high quality and worth every penny. You really need to try the breakfast though, the food is fantastic, and so is...

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Helpful?
Thank V K
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a great review, thank you so much for sharing your thoughts with the world. I was so happy to hear that you found our staff to be friendly and accommodating. I am very fortunate to have employees that truly care about the guest experience and treat everyone that walks through our doors as if they were family. We look...

Waldorf
Reviewed 2 weeks ago

I always love coming back to the Best Western! Front desk staff is awesome and deserves a big Hoooray for making our stay enjoyable! The rooms were very accommodating and the kids loved the indoor pool.

Review collected in partnership with this hotel
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Helpful?
Thank SunshineMD75
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. We greatly appreciate your kind words and are so happy that you enjoyed your time with us. Wishing you a healthy and happy new year. Yours In Hospitality, Jason C....

Weaverville, North Carolina, United States
Reviewed 2 weeks ago

The rooms are very very small and the bathroom was unbelievably small. The shower head required myself at 5'6" to bend backward to shower. There was moisture damage to furniture and ceiling which worried me about mold. Overall it was average and could have been better. We likely won't stay there again but it housed us for a short stay.

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Thank Cassandra T
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to apologize for not exceeding your expectations. Our bathrooms are a little tight and we will be remodeling each bathroom in the near future. We try to compensate this short coming by offering our guests superior customer service, which I believe based on the majority of our reviews support. We wish you a very...

Clarksville, Virginia
Reviewed 2 weeks ago

Very friendly staff. Check-in was simple, easy, and quick. Hotel was clean...even after New Year's Eve! Wonderful breakfast!! Would stay here again no doubt. The only thing even close to negative that i could possibly say is that the elevators are a little slow.

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Helpful?
Thank jgarner2017
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. We greatly appreciate your kind words and are so happy that you enjoyed your time with us. Wishing you a healthy and happy new year. Yours In Hospitality, Jason C....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: $105 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#3 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all ocean front....best way to go”
 of 5 bubbles kscollier, 18 Jan 2017 | Read review
“Any of the rooms that have 01 at the end are bigger.”
 of 5 bubbles arealistintravel, 10 Jan 2017 | Read review
“Room was very clean”
 of 5 bubbles cindie1978, 10 Jan 2017 | Read review
“beach view rooms are the best way to go”
 of 5 bubbles N8120RPdaniellew, 7 Jan 2017 | Read review
“best views”
 of 5 bubbles libraonthemove, 6 Jan 2017 | Read review
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