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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,537 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sandcastle Beachfront Hotel
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Showing 1,518: English reviews
Level Contributor
10 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

My husband and I checked in on evening of Nov. 3. The ladies at the reception were accommodating friendly and quick. They told us about the on site facilities and local area so we could explore. Hotel is located right on boardwalk in middle of action but stay was quiet and restful. The room was very comfortable. In the morning,... More 

Helpful?
Thank Leah B
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. it was truly our pleasure having you as our valued guests. I was very pleased to hear that you enjoyed your time with us here at the oceanfront. We hope... More 

Minneapolis, United States
1 review
Reviewed 4 weeks ago

Everything about the hotel was great, particularly the staff in the breakfast area. They were so friendly, happy, and genuinely concerned that everyone enjoyed the breakfast. I had only one issue. But it was a big one. The street was closed on the last Saturday in October. There was a 10k run / Halloween parade. I wasn't told the street... More 

Review collected in partnership with Best Western

Helpful?
Thank Jennifer Rebecc... W
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost allow me to apologize for the inconvenience regarding the road closure on the Saturday morning of your stay. We had notification of the street closure posted at the front desk but we should have done a better job informing you. I was very sorry to hear how it affected your day. I hope you will allow us... More 

Lynchburg, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

I had another trip to VB for family related reasons and thought I would give the Best Western Sandcastle my business again as I have been very happy & pleased with the value of the hotel in the past. Once again I have rave reviews and positive experiences with this hotel. It is and has been clean everywhere including the... More 

Helpful?
Thank Ryan S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your wonderful review, my staff and I really appreciate it. We are so pleased that you enjoyed your time with us. We are striving to become ranked #1 on TripAdvisor and I believe that we are well upon our way. Thank you for choosing to stay with us here at The Best Western Plus Sandcastle... More 

Laneview, VA, United States
1 review
Reviewed 4 weeks ago

The Best Western Plus Sandcastle Beachfront Hotel in Virginia Beach is one of the areas best bargains. From the excellent staff to a simply outstanding location, where all rooms overlook the beach and Atlantic Ocean. it will be our "go to" place when we visit Virginia Beach in the future. The room was clean, though with a somewhat small bath,... More 

Review collected in partnership with Best Western

Helpful?
Thank Ivian (i.c.) S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a wonderful review! Thank you so much for helping us spread the word about our wonderful hotel! It was truly our pleasure having you as our guests. I was very pleased to hear that you enjoyed your time with us and that you found our staff to be accommodating. We hope that your plans will be bringing you back... More 

United States
1 review
Reviewed 28 October 2016

We greatly enjoyed our stay at Best Western and enjoyed our ocean view room overlooking the boardwalk. The staff were courteous and friendly. The accommodations were comfortable. Thank for making our trip enjoyable.

Review collected in partnership with Best Western

Helpful?
Thank Adrian L
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent Girls trip to Virginia Beach and The Best Western Plus Sandcastle. I was very happy to hear that you enjoyed your time with us. We hope your plans will be bringing you back our way in the very near future.... More 

New Hampshire
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 October 2016

We visited in early October so the area was a little more quiet. I had requested early check in (on a monday) and when we arrived our room was not ready so we were given a parking pass and told by the front desk personnel we would receive a call to let us know when our room was ready, we... More 

Helpful?
Thank Bubbles284
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for staying with us here at The Best Western Plus Sandcastle. I would like to apologize for the inconvenience of our elevator situation. I hope that you will plan on returning to our property so that we can offer you our repeat guest discount. Please don't hesitate to contact me directly at the hotel so I may have... More 

raleigh, United States
1 review
Reviewed 24 October 2016

the hotel stay was great. the beds were lumpy some more than others. the breakfast was great. the staff kept the bar stocked. there was coffee ready 24 hours a day and someone available for whatever question you may had. the lounge has a tv and computer to use

Review collected in partnership with Best Western

Helpful?
Thank Sharon W
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I apologize that your beds seemed lumpy. We plan on replacing any mattresses that are in need of changing, so I can assure you your next stay with us will... More 

2 reviews
Reviewed 23 October 2016

I have never experience what I have experience October 21, 2016. One of my rooms were cancel without any notification a day before we arrived. It took an hour before things gotten straighten out, which never did. My husband and I always stay and Sandcastle at Virginia Beach but this weekend was a disaster, and we will never stay again,... More 

Helpful?
Thank Sharon C
Knoxville, Tennessee, United States
2 reviews
Reviewed 23 October 2016

After booking this hotel, I was a bit nervous because the rate was so reasonable for a beachfront hotel. Such wasted energy: yes, it's affordable but nothing is compromised. The location is amazing _ closest hotel to the pier _ and the amenities are great _ love the indoor pool and wonderful breakfast. Our room was comfortable, clean, and quiet.... More 

Helpful?
Thank Sara P
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to thank you for taking the time out of your day to share your thoughts about your most recent trip to The Best Western Plus Sandcastle. It was truly our pleasure having you as our guests. We look forward to having you back in the near future. Please don't hesitate to contact me directly... More 

1 review
Reviewed 19 October 2016

When we got into the hotel, nice main areas and great location on the beach, quite centrally located. The tarnish came when we ended up in a converted utility room on the roof that we had to climb a flight of stairs to get to from the top floor. Stay away from room 914 The room wasnt bad just uninspiring... More 

Helpful?
Thank Rick S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Region: United States > Virginia > Virginia Beach
Price Range: $90 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have beach view.”
 of 5 bubbles 563larryt, 27 Nov 2016 | Read review
“I used hotels.com to book my room and got a good price”
 of 5 bubbles W4499BCmelissat, 27 Nov 2016 | Read review
“All ocean view; can't beat that...stay higher to get the best view.”
 of 5 bubbles kdamdn, 18 Nov 2016 | Read review
“All rooms are oceanfront.”
 of 5 bubbles jesss225, 18 Nov 2016 | Read review
“All beach front rooms.”
 of 5 bubbles harmar0921, 15 Nov 2016 | Read review
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