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Virginia Beach Resort Hotel and Conference Center

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Virginia Beach Resort Hotel and Conference Center
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974 Reviews from our TripAdvisor Community

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Showing 969: English reviews
New York City, New York
Reviewed 2 days ago NEW

I did notice some reviews were not favorable but I was well taken care of at check-in, and found the room to be very clean and larger than I had expected. The beds were pristine, as was the bathroom and living room area. I even walked barefoot on the rug and floor which is something I rarely do- but everything...

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Helpful?
Thank Val V
Richmond, Virginia
Reviewed 3 weeks ago

I was here for a class for work. The hotel is right on the highway, so very visible and it is on the ocean, away from the strip of actual va beach, so very quiet. But the hotel needs REMODELING. It is very outdated and dingy. Staff was nice but the hotel needs update. Our room we had to walk...

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Helpful?
Thank tcb04
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Thank you for staying with us recently and for taking the time to let us know about your stay. We are glad that our team was polite and professional, providing the high level of customer service we expect for all our guests. It's also great to hear you did enjoy our beautiful location on the Chesapeake Bay in Virginia Beach....

Reviewed 26 October 2016

The room was filthy. The carpets were stained, couch was broken and dirty and the shower was complete unsanitary. Maid came in to clean the room and made one out of two beds...bizarre. the beds looked my 10 year oldone son made them.

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Helpful?
Thank Amy C
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Our sincere apology that your suite was in that condition in which you found it. We’ll quickly investigate why items in your room were not adequately prepared for your arrival and ensure that our staff does not allow this to happen again. We are currently upgrading and repairing rooms within the hotel and assume this was an oversight with our...

Baltimore, Maryland
Reviewed 25 October 2016

This hotel is just ridiculous. The check in process is pure confusion. They don't have a designated line so if I'm waiting, another person can come stand beside me and think they are going to go next. (of course I didn't allow that but if the hotel had ropes up or a designated line instead of a wide open space...

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Helpful?
Thank TuereL
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Your comments are truly alarming and we’ve quickly begun to research them with our staff. Our sincere apology for the many inconveniences to you and your family while staying with us here at the bay. As you may have noticed by the design board in our lobby, we are currently underway with hotel renovations to upgrade our carpeting, televisions and...

Reviewed 25 October 2016

We booked this for our wedding weekend along with a bunch of our guests. One couple had to switch rooms due to the stench in theirs. Another couple found puke in their room and was told sorry but the staff did nothing about it. The drinks in the bar were overpriced. And then Hurricane Matthew hit and the hotel lost...

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Helpful?
Thank Diana W
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

We are truly sorry that your recent visit to our beachfront hotel was not pleasurable. Due to the rainy weather we’ve had and combined with the recent hurricane, it has impacted our hotel and created some maintenance items which need to be corrected. We are working quickly to ensure guests are satisfied with their suite accommodations and have a relaxing...

Steamboat Springs, Colorado
Reviewed 23 October 2016 via mobile

I stayed here the weekend of Hurricane Matthew for my best friend's wedding. We lost power Saturday night, so we woke up in the morning on Sunday to no power -understandable, act of God- we leave the hotel and find other accommodations. We then get charged for our entire stay through Monday night, no receipt was ever mailed - I...

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Helpful?
1Thank Sammy S
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

While we thank you for staying with us recently, we are sorry that it was during Hurricane Matthew which unfortunately was not predicted to have such a damaging impact on our area. It is so important to us that we offer a superior level of customer service for our guests and sincerely apologize that this was not your experience. Your...

Norfolk, Virginia
Reviewed 22 October 2016

Fifth Co., USNA Class of '63, has a mini-reunion between Class Reunions, held every 5 years. We have always held them in Annapolis in conjunction with a football game or a big Spring sports weekend. This year (2016) we gathered in Virginia Beach to watch the Air Force game with other local alums at Shorebreak Pizza, a sports bar. We...

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Helpful?
Thank perrymiles
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Your perfect score is truly appreciated and we couldn't be more thrilled to read that your group had such a wonderful time with us here at the beach. Our resort with private beach access does boast some incredible views of the Chesapeake Bay and its stunning sunsets. We are so glad you and your group enjoyed some of the nearby...

Denver, North Carolina
Reviewed 10 October 2016

I read a lot of reviews that were really discouraging, but booked anyway because the event we were attending was being held here. I wasn't sure what we were getting into! HOWEVER, I was pleasantly surprised by our room. While old and worn out and certainly overdue for an update, our room was clean and neat. We thoroughly enjoyed sitting...

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Helpful?
Thank delane r
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

We truly appreciate you staying with us recently and are pleased to read that our attentive staff made sure your experience was a comfortable one. It's wonderful to read that you enjoyed our beautiful views of the Chesapeake Bay and it's always awesome when our guests witness some dolphins swimming around! We are certainly excited for our new improvements coming...

Reviewed 2 October 2016 via mobile

I was dismayed when I stayed here several years ago and it has only fallen into more severe disrepair in the intervening years. This time, I stayed two nights in a group of 8 spread over 4 rooms. At check-in the room keys weren't working. Some in our group had to wait over 2 hours for access to their room....

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Helpful?
Thank Kelly T
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Thank you for returning to stay with us again recently, we are alarmed to see that your visit was so disappointing. While we are pleased to read our team members were friendly and attentive during your stay, your overall experience does not reflect the typical service our guests receive and we will be sure to review your comments with our...

Reviewed 1 October 2016 via mobile

My family recently stayed at the resort in early August. We usually stay oceanfront in VA Beach. What a pleasant and relaxing change of pace. Much fewer people made for a peaceful stay. The view of the bay was beautiful. We really enjoyed long walks and especially watching the sunrise. My daughter and granddaughter really enjoyed the pool. The resort...

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Helpful?
1Thank GrandmalovesGrandpa
MarshaTwiss, General Manager at Virginia Beach Resort Hotel and Conference Center, responded to this review

Your perfect score is truly appreciated and we couldn't be more thrilled you and your family had such a perfect experience with us. Our private beach on the Chesapeake Bay is definitely incredible for views and relaxing by the peaceful bay waters, so we are so glad that you enjoyed it and got to see some beautiful sunrises. And yes,...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Virginia Beach Resort Hotel and Conference Cente offers a secluded beach for guest use only, plus a year-round indoor pool, seasonal outdoor pool, spa tub, fitness center, and complimentary tennis at the Virginia Beach Tennis Club. THere is a Restaurant and Lounge offering wonderful food selections.This ALL SUITES Resort guestrooms have balconies with a view of the beach and bay, plus a separate living area with sofa bed. Suites include 2 TVs, and kitchenettes include microwaves, refrigerators, and coffeemakers. ... more   less 

Additional Information about Virginia Beach Resort Hotel and Conference Center

Address: 2800 Shore Dr, Virginia Beach, VA 23451-1327
Region: United States > Virginia > Virginia Beach
Price Range: $122 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Virginia Beach Resort Hotel and Conference Center 3*
Number of rooms: 295
Reservation Options:
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Also Known As:
Virginia Beach Resort Hotel Virginia Beach
Virginia Beach Hotel
Virginia Beach Resort Conference Center
Hotel Style:
#5 Top resorts Hotel in Virginia Beach
#41 On the Beach Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Virginia Beach Resort Hotel and Conference Center staff and other travellers.
8 questions
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Questions? Get answers from Virginia Beach Resort Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If staying longer than 2 days, try to get a room facing the Bay.”
 of 5 bubbles 84valv, 6 Dec 2016 | Read review
“Don't stay here!”
 of 5 bubbles TuereL, 25 Oct 2016 | Read review
“Rooms have different suite sizes and bed sizes and quality of Chesapeake Bay view. Ask what's available.”
 of 5 bubbles perrymiles, 22 Oct 2016 | Read review
“we enjoyed the bay-side balcony!”
 of 5 bubbles delaner, 9 Oct 2016 | Read review
“Ask for bay front, or else you will over look at parking lot. But personally don't stay here.”
  • holes in ceiling…right above toilet, makes you uncomfortable
  • lot of water damage in room
 of 5 bubbles Love2TrvlAlissa, 10 Sep 2016 | Read review
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