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Turtle Cay Resort

Traveller (140)
Room & Suite (44)
Pool & Beach (17)
  • Excellent36%
  • Very good29%
  • Average15%
  • Poor13%
  • Terrible7%
Travellers talk about
“full kitchen”(45 reviews)
“pool area”(39 reviews)
“washer and dryer”(25 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Fitness centre
2 Star Hotel
All hotel details
1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (417)
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All reviewsfull kitchenpool areawasher and dryeracross the streetgas fireplaceunderground parkingliving roomtime shareone bedroom unitjacuzzi tubbeach quartersthird floordiamond resortnice resortlarge bathroomoff seasonrecommend this resort
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1 - 5 of 412 reviews
Reviewed 1 week ago

The rooms are beautiful but the studio 19b is too dark and very small you guys should keep them empty til you finish your renovations. Otherwise I loved it and I will be returning to my 1 bedroom suite it was gorgeous and the balcony...More

Review collected in partnership with this hotel
Thank jaberry530
Response from Joan W, General Manager at Turtle Cay ResortResponded 1 week ago

Thank you fro your feedback. We are happy that you loved your vacation. Let us know when you are coming back and what we can do to ensure that your stay is great again. Best regards, Joan

Hotel's Favourite
Reviewed 7 May 2017 via mobile

Wonderful tropical look resort with VERY comfortable family friendly units. Mini-kitchen, great room w/sleeper sofa, huge bathroom w/ jacuzzi tub AND separate step in glassed shower. WI-FI & access to a Fitness Center. Underground parking free. Convenient to many restaurants & activities on the southern...More

4  Thank VA10Ann
Management response:Responded 9 August 2017

Thank you for your feedback We are happy that you enjoyed our property. Our goal is to continually improve the property so that our owners, members, and guests have the best vacation experience. As a new General Manager I am happy to know that you...More

Reviewed 2 weeks ago

One bedroom suite perfect for couples. Fully equipped kitchen, Garden tub, King size bed, Fireplace. Separate shower had great water pressure but it's very small. Front end staff friendly as well as housekeepers.

Review collected in partnership with this hotel
Thank honeydiggs83
Response from Joan W, General Manager at Turtle Cay ResortResponded 2 weeks ago

Thank you for your feedback! We are happy you enjoyed your stay with us and found our team friendly! Please let us know what we can do to ensure your next stay is just as memorable. Regards, Joan

Reviewed 3 weeks ago via mobile

Great place, very clean and affordable. The front desk rep was very friendly and helpful. Right across the street from the ocean and nearby various restaurants. We were able to relax in the hot tubs and heated pools at night after walking all day. The...More

1  Thank Jennifer S
Response from Joan W, General Manager at Turtle Cay ResortResponded 3 weeks ago

Good afternoon, Thank you for taking time out to give us your feedback and this raving review. We love to hear from our guests and are especially pleased when the team perform as we expects. I am sorry that you had the inconvenience with the...More

Reviewed 4 weeks ago

From the staff to the courtyard, all was just as it should be. The outdoor pool is heated and they have several hot tubs outside that are open all year. There is nothing like sitting in them on a cold rainy night. You may say...More

1  Thank redcatcec
Response from Joan W, General Manager at Turtle Cay ResortResponded 4 weeks ago

Thank you for your feedback! I am so happy you enjoyed your stay with us! Let us know when you are coming back and what we can do to ensure that you continue to have a great stay with us. Best regards, Joan

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Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Free Parking
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Hot Tub
Heated pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Price range
US$99 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$99 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (140)
Room & Suite (44)
Pool & Beach (17)
Dining (1)
Questions & Answers
Ask a question
Brandi S
20 April 2017|
AnswerShow all 2 answers
Response from Diamond R | Property representative |
Hello Brandi S, Our one and two bedrooms have jetted tubs. If you would like to request an oceanfront, you may call our front desk directly at 757.437.5565. We hope this was of assistance, and we wish you safe travels.
Tammy C
Hi Latasha, I just read your review about Turtle Cay Resort and how another person was given the key to enter your room while vacationing there. From reading your review, I have noticed that this incident with you occurred almost a year ago. We just visited Turtle Cay last week, April 12th, 2017, and the exact same thing happened to us. I urge you to let the BBB and the corporate office for Diamond know about your experience. How horrible if someone had attacked you, or my family was hurt due to the negligence of this hotel assigning keys to other individuals occupied rooms. I have also contacted the VA Beach Health dept as the cleanliness, or lack there of in this hotel is atrocious. I travel all around the world have stayed in many 5 star resorts all the way to one room hostels in Amsterdam. This is by far the worst resort ever, and everyone's safety is apparently at risk here!
18 April 2017|
Response from Jennifer M | Reviewed this property |
I stayed at turtle cay in November 2016, we didn't have an issue with anyone coming in that I know of. We kept the locks on and chain when we were there. They do have younger ppl at the frontdesk, so it might be easy to... More
Jenna I
7 January 2017|
AnswerShow all 11 answers
Response from AeroMammaKin | Reviewed this property |
No. But there are some within a short walk/drive
Room Tips
"Ask for a room with the bed near the courtyard."
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"Away from the elevator and steps"
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"Your GPS is not going to get to this location."
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"best rooms have a balcony overlooking the pool area"
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