My wife, children and I recently stayed first time at Turtle Cay resort. We had a great great time at the resort and really enjoyed our stay. Although the weather made the ocean little too cold for us to swim in, the outdoor heated pool was perfect for the kids. The room itself was great. The beds were comfortable and the room was spacious to fit our family of 5. The resort has handled and following all the covid protocols and we as family felt very comfortable while we were staying there. We had been greeted by Jason during the checked in and walked through all the procedures and access to all the amenities including indoor pool, gym and restaurant which are located at sister property across the street. However what really recommends this property is it staff. After we had left, I realized I had left somethings in the safe—both money and valuables. I called right away and the woman I spoke to on the phone , Joan, walked me through a process to see if she could open the safe and see if my things were still there. I didn’t even realize at the time we spoke that Joan was the general manager. She used proper procedures by having two people open the safe together and then chose a trusted shift lead who would keep my things until I could drive back and pick them up. When I arrived, everything I had left was intact and in a sealed envelope. In today’s day and age, she went above and beyond her job to make sure that she and her staff responded to my situation with care and professionalism. I was relieved and thankful. Nor Pittsburgh, PA…
We were there for a 5day stay Monday-Saturday. From the outside and hallways place looks oldish but once you get into the rooms, mind blown. Very spacious with full size appliances. We had the 2 bedroom which is actually 2 rooms a deluxe 1 bedroom and a 2 queen 1 bedroom. Extremely clean too very well done 👏 The beach is only a block away. Outside pool is awesome with really warm water great for cool to cold October days. They don't have many indoor amenities but they have paired up with The Beach Quarters Resort across the street which has indoor gym, pool and a bar. The staff was amazing! Everyone was helpful they even had a security guy run us extra toiletries and towels at like 11pm in the night!!! All in all great place and would definitely visit again.
Turtle Cay is an excellent place to stay with a heated pool. One block off of the beach. Nice staff and a great location with great views. My family is really enjoying time away. Accomodating staff who aim to make your stay wonderful.
A very nice hotel offering suites with full kitchens. Beautiful pool area and all the amenities of the Beach Quarters resorts are accessible too. Staff was awesome, anything you needed they had to your room within 20 minutes. Highly recommend
This was the worst resort that I ever visited. Employees were very rude and didnt wear masks. Not very clean or safe. Not a resort I would want to bring children. Virginia Beach atmosphere is not friendly. Its all about $$$$$.