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Costa Azul Suites Virginia Beach by Red Collection

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2604 Atlantic Ave, Virginia Beach, VA 23451
2 people are viewing this hotel
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US$209
Fully refundable before 16/06/23
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US$209
Fully refundable before 17/06/23
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US$209
Fully refundable before 17/06/23
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Room & Suite (238)

About

#77 of 116 hotels in Virginia Beach
Location
Cleanliness
Service
Value
Costa Azul Suites Virginia Beach by Red Collection is a family-friendly 100% smoke free Red Collection hotel centrally located right in the heart of Atlantic Avenue and walking distance to the best Virginia Beach Attractions. Our hotel is also just 25 minutes from the Norfolk International Airport (ORF). This hotel offers free WiFi, free hot breakfast, seasonal outdoor pool, fitness facility, coin laundry, and business Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Meeting rooms
Wifi
Complimentary Instant Coffee
Complimentary tea
Laundry service
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Room types
Non-smoking rooms
Suites
Family rooms
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13Reviews1Q+A3Room tips
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Sarah P wrote a review Feb 2023
1 contribution2 helpful votes
Before I go into the review, first I should explain that we were in town for the state wrestling tournament and my search criteria in looking for a hotel were somewhere budget friendly and clean that included breakfast. The photos looked nice on this hotel, but the reviews were mixed. Since we were literally only going to be sleeping there for one night and did not plan to be in our room beyond that, we decided to take a chance. The positives: -The hotel was clean enough. There was evidence that it was an old hotel that was recently renovated, but I was not disappointed with the cleanliness given that it was a budget hotel. -The staff we encountered were friendly -The rooms are much larger than we anticipated and nicely decorated -I found the beds to be quite comfortable. Most hotel beds, particularly at that price point, usually are very springy and uncomfortable, but my family and I slept fairly well. -Despite the reviews on the air conditioning not working, ours worked just as expected and cooled our room quickly - but then again, it is February :) -Outlets in the room had space for usb-c and usb in addition to regular outlets which is always a plus The negatives: -While friendly, the staff were not as professional as I would have liked. But, in the off season, at a budget hotel, my expectations were not super high. -The "snack center" in the lobby was laughable - we did not require any drinks or snacks, but if listed on the website, it should at least be stocked. -While advertised as 100% smoke free, the hotel elevator and our floor reeked of marijuana, particularly in the evening. We did not ask to be moved and decided instead to just tolerate it, but it most certainly was not enforced as smoke-free. -The breakfast was also laughable. We opted to eat elsewhere because it only contained mini muffins, toast, bagels, and yogurt. No fresh fruits, no hard boiled eggs, and while the breakfast area contained a hot table, there were no hot options. The coffee was absolutely terrible and undrinkable. -More care could have been taken in our room to ensure attention to detail - the coffee maker had hot tea and decaf k-cups, but no regular coffee. The soaps in the bathroom contained 2 conditioners and no shampoo. Little things that would have been nice, but weren't deal breakers for us. -The parking lot is pretty tight. I cannot imagine there is enough parking available for when the hotel is at capacity. Even in the off-season, the parking lot was full. We had no issue, but again, its February. All in all, this hotel served the purpose we needed it for. We were fortunate to get a groupon rate so for a cheap hotel, I really can't complain too much. Word of caution, be prepared to pay the $9 service fee at the hotel when you check in if you use groupon. When booking through the hotel directly, that fee is added, but when you book through groupon, you have to pay it separately - even in the off season even though the pool is not open (which is what the bill says the fee is for). All in all, I'm not terribly disappointed in this hotel. I would stay here again if I had to, but it likely would not be a top choice for me.
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Date of stay: February 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Amber K wrote a review Sep 2022
1 contribution
My family stayed here at Costa Azul for a weekend on the beach and couldnt have been happier. For the price the rooms were spacioua, indeed sound proof and very clean. Amenities provided such as free breakfast and a room coffee machine provided with tea and even ceramic mugs. I do have to mention the TV in the rooms was incredible. We spent a night watching Queen and felt like we had our own theatre. Staff was prompt and attentive with great respect, reminiscent of how hotels as Beautiful as the Costa Azul have operated for centuries. No ocean view was advertised but from my window I could see the sand and the water. Costa Azul provided a perfectly affordable price as well making it all the more worth it. Thank you to everyone!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 27 Sep 2022
Dear Oldliquids, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, amenities, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicki L wrote a review Sep 2022
Virginia Beach, Virginia1 contribution
Everything is brand new, fresh and renovated. Surprisingly pleased with the King Neptune suite. Huge room with king bed, couch, chair, desk. All the fixings. The pool is small cute and clean. The breakfast area had very basic hot food, plus pastries , cereal, juices, coffee, and a waffle maker. Pleasant service . The only downside is its not oceanfront but you can see the ocean across the street through buildings
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 27 Sep 2022
Hi nickil370, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly M wrote a review Aug 2022
Annapolis, Maryland41 contributions8 helpful votes
+1
Never in my life have i been so completely disappointed. Nothing compares to the horrible service. We arrived at 3:00 to see - if by luck our room was ready. The front desk person laughed at me- I then asked - ok. Well will it be ready at 4? (Check in time). She said - “we don’t guarantee it.” Well at 4:20 I waited 45 minutes to check in. This place is to be avoided. They leave their trash everywhere. The pictures below show the hallway outside of our room. We didn’t like the section of town either (but that was our fault). We had a a ADA room. The shower has no curtain (apparently it can not ) however - the water does not stay contained in the shower stall. It goes all over the bathroom floor. The pluses - the cable tv section is good. The beds are fairly comfortable. Oh - and they don’t have blow dryers. First time I decide not to pack one - I find out this is NOT standard. Once again - my fault - just made an assumption. But pack a blow dryer.I didn’t know hotels didn’t come without blow dryers.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Parking is tight
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 9 Aug 2022
Hi kellymM983RK, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered. We have reviewed all of your comments as a management team, and each department head will formulate a plan to ensure that the risk of such issues occurring again are minimized. We apologize sincerely for not providing you with a better stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ss p wrote a review Aug 2022
1 contribution1 helpful vote
People were nice, except the manager. Premises are below average. Pool is tiny, only one elevator to service everyone including employees (long wait and occasionally too full to get on). Breakfast is marginal and room is way too small to accomodate guests. There are much better places to stay.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 9 Aug 2022
Dear 930sso, We appreciate you taking the time to share your feedback after your recent stay with us. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards, especially with the overall hospitality and breakfast. We apologize for the issue you encountered with the service you received, and we will address your concerns with our team. It would be wonderful to see you again so we can make sure you enjoy the excellent visit you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
10Lovetotravel wrote a review Aug 2022
Saint Paul, Minnesota2 contributions
Great hotel for families - right across the street from the beach and boardwalk. Within walking distance to many restaurants and shops. Hotel was recently renovated and rooms are spacious and clean. Our room had two Queen beds and pull out couch so perfect for larger families. Bathroom is fairly small but wasn’t a problem for us. Pool area is small - we didn’t really come for the pool and spent most of our time at the beach which was beautiful. Staff were friendly and helpful! Free parking was also a bonus. I would definitely stay again!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 9 Aug 2022
Hi 10Lovestotravel, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bernie1234 wrote a review Jul 2022
Laurel, Maryland4 contributions2 helpful votes
The staff was kind, start there, nothing wrong with the service. One of the front desk staff did not speak much to patrons (guy with bleached hair on top) but they could have been having a bad day. There are two ladies at the breakfast area, one is kind and one is extremely rude. Water leaks in the bathrooms from god knows where and goes to god knows where. the bathrooms are perhaps 4 feet by 3 feet, very small. There is too much moisture in the hotel, books we brought to read are wrinkled. Bedsheets are not changed, towels are not given unless asked for. Trash isn't taken, you have to put it all outside the room. Pool is not cleaned on the regular. Snack area is limited and there are not many appealing options. Breakfast is lower than average. Eggs are worse than fake eggs, sausages are so salty that you can't eat them. There is no granola, no fresh fruit, never boiled eggs, always the fake scrambled ones. We come yearly, this year we booked late, so we had to go with a different option and this was it. There are no ice machines, or if there are no way of knowing because information is not shared. The floors are dangerously wet, all the time, so are the elevators. They only have one luggage cart for the whole hotel to use. There is only one elevator which everyone uses. That means maintenance, cleaning, incoming and outgoing patrons, causes for long delays using the elevator. Ultimately, the best part about this is that most of the workers are great to interact with and try their best. However, we will not be coming back to stay at this hotel. There are too many other hotels, that are oceanfront options that we've had a better experience at and are going to book now for next year.
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Date of stay: July 2022
Value
Cleanliness
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Room Tip: Get the 2 queens, there is a pullout sofa bed if anyone else decides to join last minute.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 14 Jul 2022
Dear Bernie9911, Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was kind, however, I do regret that you experienced several shortcomings during your stay, especially with the condition of the hotel, amenities and breakfast. Please accept our apologies for any issues you had with your room; we will address the concerns you raised with our team and work together on making improvements. We're grateful for your comments and wish you the very best in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MattRofougaran wrote a review Jul 2022
Reston, Virginia7 contributions7 helpful votes
I definitely do not recommend this establishment. Staff is extremely rude and unprofessional. Check-in is supposed to be at 4:00 PM, but we were not checked in until 4:30 (after being there since 2:00) - the only reason why we were checked in at 4:30 was because I asked numerous times to speak to the GM (Gerry?), otherwise, we probably wouldn’t have been checked in until much later (there was a line of people waiting to get checked in). We saw two huge cockroaches on the walls by the front desk and found a dead bug on one of our beds. The mens bathroom in the main lobby smelled horrible and looked even worse, while the elevator smelled like someone had vomited in it. The pool was closed all day on July 5th without any sort of explanation. They will tow your car after 1:00 PM, once you check out, even though no such policy is stated on the parking pass nor verbally stated when you check in. Staff member, Tierra, was very confrontational and aggressive when told that we were not informed of their towing policy and that it’s not written on their parking pass. She literally got in my face and got super loud. I asked to speak with the GM (Gerry) and she kept blowing me up until I went to another employee to get her. Gerry herself was not at all helpful. Employees follow the lead of their management and when management doesn't do a good job then neither will the employees. Honestly it seemed like the GM didn't want to deal with customers and told the rest of the employees to try not get her involved in anything! Highly recommend finding a different hotel.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 9 Jul 2022
Dear MattRofougaran, Thank you for your comprehensive review detailing your recent stay with us. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YLICOYOTE wrote a review Jun 2022
Katy, Texas31 contributions14 helpful votes
The four of us in our family stayed. a Saturday night. The staff was very nice and the room was fine with a pull out bed that my son liked. There was a fridge. I did not figure out the TV, but it did have Youtube on it and it was probably my issue with the technology. It is one block from the boardwalk at 26th street. There are restaurants and beach shops close and a coffee and ice cream shop within a block. We stayed some on Sunday and the allowed us to park in the lot until around 2 pm, but we left before then.
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Date of stay: June 2022
Value
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Sleep Quality
Room Tip: I suggest being away from Atlantic Avenue which parties a good while into the night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 25 Jun 2022
Hi YLICOYOTE, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex M wrote a review Jun 2022
1 contribution
A newly renovated hotel, clean and fresh. Great front desk. The hotel is located right next to the beach and has nice restaurants. We selected the hotel because of the free parking and good size rooms
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Date of stay: May 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Costa Azul Suites Virginia Beach by Red Collection
Responded 3 Jun 2022
Hi alexmT6456CX, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our newly renovated place, location and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$136 - US$331 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ocean Reef Suites
LOCATION
United StatesVirginiaVirginia Beach
NUMBER OF ROOMS
100
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COSTA AZUL SUITES VIRGINIA BEACH BY RED COLLECTION: UPDATED 2023 Hotel Reviews, Price Comparison and 379 Photos - Tripadvisor

Frequently Asked Questions about Costa Azul Suites Virginia Beach by Red Collection
Which popular attractions are close to Costa Azul Suites Virginia Beach by Red Collection?
Nearby attractions include King Neptune Statue on the Boardwalk (0.5 km), Neptune's Park (0.5 km), and Virginia Beach (0.2 km).
What are some of the property amenities at Costa Azul Suites Virginia Beach by Red Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Costa Azul Suites Virginia Beach by Red Collection?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Costa Azul Suites Virginia Beach by Red Collection?
Yes, free parking is available to guests.
What are some restaurants close to Costa Azul Suites Virginia Beach by Red Collection?
Conveniently located restaurants include Mojito Cafe, Tautog's Restaurant, and Doc Taylor's Restaurant.
Are there opportunities to exercise at Costa Azul Suites Virginia Beach by Red Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Costa Azul Suites Virginia Beach by Red Collection located near the city centre?
Yes, it is 0.7 km away from the centre of Virginia Beach.
Are there any historical sites close to Costa Azul Suites Virginia Beach by Red Collection?
Many travellers enjoy visiting Edgar Cayce's A.R.E. Association for Research and Enlightenment (4.4 km), Virginia Beach Law Enforcement Memorial (1.0 km), and New Cape Henry Lighthouse (7.8 km).
Is Costa Azul Suites Virginia Beach by Red Collection accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.