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Hilton Garden Inn Virginia Beach Town Center

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Hilton Garden Inn Virginia Beach Town Center
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983 Reviews from our TripAdvisor Community

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Showing 976: English reviews
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fairfax, United States
Reviewed 2 days ago NEW

Great hotel, great stay, great experience, great location. Highly professional staff. Great amenities, parking across the street, well equipped fitness center. great location in the middle of the city center.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank S158QOandres
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017 via mobile

We decided to stay at the Hilton Garden Inn after staying at another local brand hotel and being quite disappointed. We are very thankful that we made the switch to the Hilton Garden Inn. From the minute we arrived until the minute we checked out, our experience was wonderful. Our king room was clean, and it overlooked the parking lot,...

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Helpful?
1Thank Pinot R
About Hotel's Favourite Review
Management response:

Dear Pinot R, Thank you so very much for your feedback, we are pleased that you enjoyed your stay. We appreciate the recommendation regarding disinfectant wipes, which we do have, and they are in the fitness center, but we will make sure they are move visible. We look forward to welcoming you back, and appreciate the recommendation for guests to...

Reviewed 4 days ago NEWvia mobile

Stayed here for a field hockey tournament. Was PROMISED to have a roll away, so we cancelled our second room to save money. Check in only to find out that they have ONE ROLL AWAY for the entire building that was given away earlier. Asked to speak with the manager and she was MIA (super rude to begin with anyway)....

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Helpful?
Thank Shannonvee
Management response:

Dear Shannonvee, Thank you very much for taking the time to review our hotel on Tripadvisor. We truly apologize that you were unable to receive a rollaway during your stay. We strive to honor all requests, such roll away bed or rooms near each other, but unfortunately, not all requests are met, and for that I do apologize. It is...

Oklahoma
Reviewed 6 days ago NEWvia mobile

We checked in after a late flight into Norfolk. It was an easy drive to this hotel. It is downtown near lots of shopping and restaurants. We however arrived too late to enjoy. We were certainly glad to have a nice place to sleep after a long flight.

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Helpful?
1Thank K M
Management response:

Dear K M, Thank you for your response on Tripadvisor. I am sorry you didn't get the chance to enjoy all the amenities of the hotel or Town Center. Perhaps your travels will bring you back so you can relax and unwind. Thank you again. Warm Regards, Marsha Twiss General Manager

Lewisburg, United States
Reviewed 6 days ago NEW

We planned an adult night out while visiting our family on our vacation in Virginia Beach, VA. We wanted something with lots of entertainment choices so that is why we chose this location. We booked the hotel online very easily on their website. When we met my brother and his wife there we were pleasantly welcomed in the lobby. We...

Review collected in partnership with Hilton Garden Inn
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1Thank E3193MLjamies
Suitland, Maryland
Reviewed 1 week ago

The stay was great the staff was friendly and the room was kept clean. The convenience of the stores and restaurants were great .also very easy to access from highway I would recommend this hotel to family and friends

Review collected in partnership with Hilton Garden Inn
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Thank O5119AWkimberlyg
Oceana, WV
Reviewed 1 week ago

the room was filthy. 1. The toilet seat had urine on top of it. 2. There were long black hairs in the sinks, shower and tub. 3. There was a spill that looked like drool on the chair. 4. The sofa bed had dirty sheets from the previous tenant rolled up in it. 5. The curtains had black stains on...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mrspanishteacher
Management response:

Dear Mrspanishteach, Thank you for taking the time to post a review regarding your stay. Again, we apologize for the experience that you had here. Please let us know if your travels bring you back, and if they do, please allow us the opportunity to show you that this is not the way we conduct our business. Thank you again,...

Oceana, West Virginia
Reviewed 1 week ago via mobile

Last week, my family and I stayed at this hotel. It being a Hilton, we expected a very nice stay. First, we got to the hotel after an 8 hour drive, and were given the keys to someone else's room. The woman working at the front desk walked us to another room, but it wasn't the room we had reserved....

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Helpful?
Thank kastewart13
Management response:

Dear Kastewart13, Thank for taking the time to write your review on Trip Advisor. You are absolutely correct, that what you experienced is absolutely unacceptable for any hotel, let alone a Hilton hotel, and especially this hotel. I apologize that you had this experience, it is certainly not our standard. We do try to accommodate our guests with their desired...

Glen Allen, United States
Reviewed 2 weeks ago

This Hotel rates very high with our family. It has outstanding service, very clean and updated rooms. The staff are highly professional and will help you with all your needs. I have stayed at this hotel before and would again. The location is in a great location near everything you would like. There are a number of great restaurants within...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Melvin A
Management response:

Dear MelvinA, Thank you for taking the time to write a review on Trip Advisor. I will definitely share your feedback with our staff. They actually get on this site quite often, so they will see your wonderful reviews. We certainly would love the opportunity to welcome you back in the near future if your travels bring you around the...

Sedley, United States
Reviewed 2 weeks ago

I have stayed in several different hotels in Virginia Beach, but this one tops the list. It is right in the middle of a great area with lots of great food choices. The staff was great and the rooms were clean and functional. Looking forward to my next visit.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Diana W
Management response:

Hello Diana W, Thank you for taking the time to write a review. Were so happy you enjoyed your stay. I always enjoy sharing comments such as these with the staff. We certainly look forward to you next visit. Warm Regards, Marsha Twiss General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in Virginia Beach, VA is located in the downtown Town Center district! Our hotel is within walking distance to great shopping, restaurants and nightlife. ... more   less 

Additional Information about Hilton Garden Inn Virginia Beach Town Center

Address: 252 Town Center Dr, Virginia Beach, VA 23462-3044
Region: United States > Virginia > Virginia Beach
Price Range: $192 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Virginia Beach Town Center 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Orbitz, Priceline, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Virginia Beach Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Virginia Beach Town Hotel Virginia Beach
Hilton Virginia Beach
Virginia Beach Hilton
Hotel Style:
#1 Business Hotel in Virginia Beach
#3 Romantic Hotel in Virginia Beach
#5 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Virginia Beach Town Center staff and other travellers.
13 questions
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9 months ago
Petersburg, Virginia
over a year ago
ohio
over a year ago

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Questions? Get answers from Hilton Garden Inn Virginia Beach Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that's not on Virginia Beach Blvd side”
  • The Room
  • Bathroom
  • Dresser with missing wood piece
  • Marred Desk
  • Convenience Area
35StephenR, 6 Feb 2017 | Read review
“Nice view from 7th floor”
LARSSandbridge, 2 Jan 2017 | Read review
“Located in city center in Virginia Beach”
seancJ8420EG, 11 Dec 2016 | Read review
“Every room is good”
yoshidannyjone, 11 Nov 2016 | Read review
“Rooms near the end of the hall away from the elevators are quieter.”
cpd813, 26 Oct 2016 | Read review
5 of 5