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Hilton Garden Inn Virginia Beach Town Center

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Hilton Garden Inn Virginia Beach Town Center
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921 Reviews from our TripAdvisor Community

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Showing 915: English reviews
Kelso, Washington
1 review
Reviewed yesterday NEW

The hotel is top notch and for me with its location conveniently located perfectly in between my 2 kids who are currently stationed in VA it was exactly what I was looking for. I will be staying here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jnleroha1
Louisville, United States
1 review
Reviewed 4 days ago NEW

Excellent location and rooms were comfy! You had to try and fit all the stuff to do in at the hotel but just couldn't. i highly recommend this hotel stay and enjoy your stay. Oh don't forget to hit the indoor pool even in the winter time is a great time to swim!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank frankcI8591DR
Potomac, Maryland
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 days ago NEW via mobile

Internet so slow features on gmail wouldn't load. Hair on bathroom floor. Scum around shower door disgusting. Road noise on even side terrible. Parking in garage across street inconvenient. Overall disappointed. Moving to another hotel tomorrow.

Helpful?
Thank PaulK1969
Newark, Delaware
Level Contributor
3 reviews
Reviewed 6 days ago NEW

Hotel room was not cleaned after first nights stay, breakfast was a little on the expensive side. The wait and seating for breakfast was not a pleasant experience. Bed was comfortable, family in room next to ours was noisy. Although we didn't use. Hotel has a nice indoor pool and 24 hour gym.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robin H
Miguel P, General Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review

Hello Robin, Thank you for your feedback. Our Apologizes for issues you encountered during your stay. I will follow up with housekeeping in regards to the room not being serviced. We have modified our breakfast schedule to expedite service and avoid lines. Once again thank you for your comments as they allow us to look at all aspects of our... More 

Richmond, Virginia
2 reviews
Reviewed 6 days ago NEW

I like the clean simple design. White and tan. Bath had towel rack in the shower. Handy tray in shower for soap. Designer thought about use. Very clean. Staff was very friendly and very efficient! Can't beat the great shops and restaurants within walking distance.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Helen D
Atlanta, Georgia
1 review
Reviewed 6 days ago NEW

I stay at this property when I'm in the VA Beach area on business. The hotel is well managed and staffed with competent & efficient Staff. Breakfast is great and there are numerous restaurants within a short walking distance. Rooms are immaculate. It's obvious the General Manager is running a fine crew here.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank markpN867FV
Candor, New York
1 review
Reviewed 6 days ago NEW

superb service across the board. Personnel at the desk and cleaning staff were friendly professionals. dedicated to ensure a wonderful stay. Shopping center located conveniently across the road. If your not dining in there are many restaurants within walking distance.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank fosterg182
1 review
Reviewed 6 days ago NEW

We tried to book our reservation w/the Hilton App and use our bonus points but the agent that was assisting us was unable to send us the necessary link to complete the booking. We ended up calling from the hotel front desk to make our reservation. The Hotel was nice and the room very neat. Unfortunately the noise from street... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dianea853
Wilmington, North Carolina
1 review
Reviewed 1 week ago

Beds not made, mold in bathroom, wall tiles separating from bathroom wall, towels not replaced and trash never removed from room. Our expectations needless to say were far from being met due to the lack of customer service.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 815orens
Miguel P, Manager at Hilton Garden Inn Virginia Beach Town Center, responded to this review

Dear Mr.Smith, Thank you for your comments and our apologizes for the challenges you encountered during this visit. I will personally make sure we address each item to avoid repeating them in the future. Our promise is to make it right! Please contact me the next time you come in and I make sure that this stay is exactly the... More 

Sewell, New Jersey
1 review
Reviewed 1 week ago

Ok service. They did not welcome me as a Hilton Honors member. Overall stay was above average. Facility was very clean and we'll kept since our say last year. The lobby is very warm and inviting. The rooms are cozy!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melrem55nj

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in Virginia Beach, VA is located in the downtown Town Center district! Our hotel is within walking distance to great shopping, restaurants and nightlife. ... more   less 

Additional Information about Hilton Garden Inn Virginia Beach Town Center

Address: 252 Town Center Dr, Virginia Beach, VA 23462-3044
Region: United States > Virginia > Virginia Beach
Price Range: $142 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Virginia Beach Town Center 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Expedia and Odigeo so you can book your Hilton Garden Inn Virginia Beach Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Virginia Beach Town Hotel Virginia Beach
Hilton Virginia Beach
Virginia Beach Hilton
Hotel Style:
#1 Business Hotel in Virginia Beach
#3 Romantic Hotel in Virginia Beach
#5 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Virginia Beach Town Center staff and other travellers.
13 questions
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5 months ago
Petersburg, Virginia
7 months ago
ohio
8 months ago

See all questions (13)

Questions? Get answers from Hilton Garden Inn Virginia Beach Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is good”
 of 5 bubbles yoshidannyjone, 11 Nov 2016 | Read review
“Rooms near the end of the hall away from the elevators are quieter.”
 of 5 bubbles cpd813, 26 Oct 2016 | Read review
“Ask for a room that faces the parking lot rather than one that toward the street. The street was noisy with sirens.”
 of 5 bubbles TravelerMom703, 21 Oct 2016 | Read review
“Town Center location is great”
 of 5 bubbles 693JohnC, 14 Sep 2016 | Read review
“room by elevator had no noise”
 of 5 bubbles bkenion, 31 Aug 2016 | Read review
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