Hilton Garden Inn Virginia Beach Town Center
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About
#15 of 116 hotels in Virginia Beach
Location
Cleanliness
Service
Value
Travellers' Choice
The Hilton Garden Inn Virginia Beach Town Center hotel is located in the Town Center of Virginia Beach! Our hotel is within walking distance to great shopping, restaurants and nightlife. Hilton Garden Inn guests enjoy our array of special amenities which include: Complimentary wired & wireless high-speed Internet access with secure PrinterOn remote printing in the business center, In-room hospitality center with microwave, refrigerator, and coffeemaker, Two dual-line phones with voicemail and data ports, Large work desk with desk level outlets and ergonomic Mirra chair by Herman Miller, Complimentary USA Today each weekday morning, Heated indoor pool, whirlpool, and fitness center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Fireplace
Safe
Microwave
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Refrigerator
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English
Location
79Somewhat walkable
Grade: 79 out of 100
51Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
252 Town Center Dr, Virginia Beach, VA 23462
Getting there
Car HireSee all Virginia Beach car hire
1414Reviews16Q+A100Room tips
Reviews
Traveller rating
- 799
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- 70
- 67
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Most Recent
I stay here often. I love the location at town center. It is close to all areas of Hampton roads so I usually will pick this over an ocean front hotel. I love that it is walkable to good coffee, good restaurants, shopping, and bars. The rooms are very out dated but the bed is comfortable and the bedding is clean. I usually will choose this even over the more modern Westin which is in the same location. The elevators and parking seem like a hassle at the Westin. The elevators at the garden inn are quick and I can usually find parking right outside which is great. During this trip I used alot of the amenities, like the guest laundry , the pool, and the hot tub. Everything was clean and nice. Staff is always accommodating. Deepka was very helpful on this trip. I had an issue with the toilet and maintenance arrived within 3 minutes.…
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: You can park in the bank parking as long as the bank is closed, like on the weekend. Try caribou...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Guest Services / Front Office at Hilton Garden Inn Virginia Beach Town Center
Responded 1 week ago
island_day_dreamer- We greatly appreciate you taking the time to leave a review. Thank you for your rating as well. We're thrill you continue to stay with us in town center. Also thank you for your kind words toward the staff and we'll let Deepa know she was helpful. We hope on your next visit you stay with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Our extended family rented 5 rooms for 2 nights to house our out-of-state relatives attending a family funeral. The rooms were all clean, quiet and comfortable. The best feature of the hotel however was the quality of service provided by their staff. Outstanding performance by everyone! We wanted to be able to gather in a common area after the funeral. They were so accommodating. They let us use a corner of the lobby. We are all very appreciative of their kindness and understanding. Special thanks to Carlos Clarke, Front Desk Mgr. who promptly corrected a billing error. He was able to correct a complicated error quickly and expertly. Kudos to him!
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Date of stay: July 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Owner at Hilton Garden Inn Virginia Beach Town Center
Responded 17 Aug 2021
momof2boys52- Thank you for your feedback . We are glad that you were able to enjoy our hotel and our wonderful staff was able to assist you during your stay with us. We will be sure to pass along your kind words to Carlos. We hope to see you next time travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Customer service was great, from group booking to front desk staff. Everyone was friendly and very helpful. Rooms and amenities were what you would expect from a Hilton Garden Inn. Trickiest thing here is parking. They have limited space in their own lot, so unless you’re a Diamond member who happens to snag one of those key spots, you’re better off going straight to the upper floors of the parking garage across the street, which is free.
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Unless you’re in a clearly marked Hilton parking spot, don’t park in the lot overnight. You could...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Guest Services / Front Office at Hilton Garden Inn Virginia Beach Town Center
Responded 2 weeks ago
abmorgan426- Thank you for the perfect rate and review. We are so thankful you took the time to talk about your experience with us. We do hope for better parking for all guests but the garage is free!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We needed a place to stay for a funeral and typically have liked other Hilton Garden Inns that we've stayed at. The staff were great and the location is awesome. Yet, the room was lackluster at best. The heat did not go above 69 degrees. Thankful, they were able to quickly provide a thick blanket. Then, there were stray hairs in the bathroom and bedcovers. Lastly, the pillows were awful. They provided no support.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Guest Services / Front Office at Hilton Garden Inn Virginia Beach Town Center
Responded 2 weeks ago
Cpowell988- Thank you for your rate and review. We sincerely apologize about your experience with us. Please feel free to reach a member of management to discuss your stay. We hope you give us another chance so we can make your stay enjoyable. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I was disappointed in the hotel. The staff was nice and the lobby was nice. The hotel is surrounded by restaurants and shops which is very convenient. My issue is the room. The room had some sort of water damage in the ceiling that was not patched up. The peep hole was broken and some of the floor panels were damaged. The room was not as clean as it should have been.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Guest Services / Front Office at Hilton Garden Inn Virginia Beach Town Center
Responded 2 weeks ago
jonesfam04- Thank you for your rate and review. We do apologize about your experience during your stay. Please feel free to reach a member of management. Our goal is to ensure all guests have a great stay. We do hope you decide to stay with us again so we can make sure everything is right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jade M wrote a review Jan 2023
My mom and I stay there was great, however there was a Saturday morning breakfast server who did not greet us or was she attentive. She was however extremely interested in the conversation she was having on her phone.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Guest Services / Front Office at Hilton Garden Inn Virginia Beach Town Center
Responded 2 weeks ago
Y4409DWjadem- Thank you for your rate and review. We do apologize about your breakfast experience. We hope we get another chance to make it right. Please stay with us on your next visit to the area. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such a really nice hotel. I love staying here. Within the walking distance across the street to go to the shopping mall. Also, you can have a lot of free car parking spot in this area. Staff members are friendly and nice. Also don’t forget to use the hot tub. They have the indoor swimming pool.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Guest Services / Front Office at Hilton Garden Inn Virginia Beach Town Center
Responded 2 weeks ago
nkhanhansuk- Thank you for a perfect rate and review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have family in the area and have stayed before. Our recent stay did not disappoint! Check in was great! Our room/floor were quiet and clean. Check out was great! We were even able to catch up with some of the staff from the year prior.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Guest Services / Front Office at Hilton Garden Inn Virginia Beach Town Center
Responded 2 weeks ago
Thank you for a perfect rate and review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Left a tablet in my room on checkout by accident. Manager called me that day and mailed it right back to me. No drama. That type of follow up and follow through matters, thanks! I’ll keep staying at these hassle free properties.
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Date of stay: December 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carlos Clark, Guest Services / Front Office at Hilton Garden Inn Virginia Beach Town Center
Responded 6 Jan 2023
Inspiration541145- Thank you for a fantastic rate and review. We thank you for the perfect rating as well! We hope your next visit to the area you stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They cheated me out of over $184.00 because they said they could not cancel my reservation because booking.com had to do that. Booiking.com has no humans working there but the Hilton did. They did not try to help me and made me pay the entire amount. I was hoping they would grow some common sense and not allow the charge. No. I should have brought in a bunch of poor people on the streets and let them use the room that night. They are shameless.
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$174 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn virginia beach town hotel virginia beach, hilton virginia beach, virginia beach hilton
LOCATION
United StatesVirginiaVirginia BeachNorthwest Virginia Beach
NUMBER OF ROOMS
176
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Claim Your ListingHILTON GARDEN INN VIRGINIA BEACH TOWN CENTER: UPDATED 2023 Hotel Reviews, Price Comparison and 202 Photos - Tripadvisor
Frequently Asked Questions about Hilton Garden Inn Virginia Beach Town Center
Which popular attractions are close to Hilton Garden Inn Virginia Beach Town Center?
Nearby attractions include Sandler Center for the Performing Arts (0.3 km), Town Center (0.1 km), and Muse Paintbar (0.10 km).
What are some of the property amenities at Hilton Garden Inn Virginia Beach Town Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Virginia Beach Town Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Virginia Beach Town Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Virginia Beach Town Center?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hilton Garden Inn Virginia Beach Town Center?
Conveniently located restaurants include Ruth's Chris Steak House, Yard House, and Tupelo Honey Southern Kitchen & Bar.
Are there opportunities to exercise at Hilton Garden Inn Virginia Beach Town Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Virginia Beach Town Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Virginia Beach Town Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Virginia Beach Town Center?
Many travellers enjoy visiting Thoroughgood House (5.8 km), Ferry Plantation House (2.4 km), and Francis Land House (4.7 km).
Does Hilton Garden Inn Virginia Beach Town Center have any great views?
Yes, guests often enjoy the city view available here.