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Because of my work I do not get to travel very often so I make sure that the time I do is high quality. That was just the experience that I had at the Virginia Beach Oceanfront Hilton this year. Courteous staff, excellent location and...More
Review collected in partnership with Hilton Hotels & Resorts
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Response from Axel S, General Manager at Hilton Virginia Beach OceanfrontResponded yesterday
It was a pleasure to read your review, thank you! As a seasoned traveler, we appreciate your comments regarding our ideal location, and our amazing team of associates! We are happy to know that you will be returning, we look forward to saying hello again!...More
Got to hotel an hour before check in time for a work trip. My room wasn’t ready. I went to have a late lunch. I came back an hour later and my room still wasn’t ready. I was told maybe another 30min. I just sat...More
Response from Axel S, General Manager at Hilton Virginia Beach OceanfrontResponded 3 weeks ago
I am pleased to know that we were able to upgrade your for your patience and understanding! The views are indeed amazing from both our oceanfront and oceanview rooms! Thank you again for letting us know that you enjoyed your stay!
Arrived here and immediately a member of staff assisted with valet parking and a bellman for our luggage. Must praise “B” the bellman , he was most pleasant and friendly and every time he saw my husband and myself he acknowledged us by name and...More
Thank Marion B
Response from Axel S, General Manager at Hilton Virginia Beach OceanfrontResponded 4 days ago
Thank you for sharing your review and thank you for choosing to spend Mother's Day with us at the Hilton Virginia Beach Oceanfront! I will pass your compliments along to valet and bell! We do try to staff accordingly, but it appears we were a...More
Stayed here with my 8 Year Old daughter. I am a Hilton Diamond member and I could no real benefit to that status at this property. Specifically, two free bottle waters (I had to ask for) and access to Executive Lounge. That lounge is the...More
2 Thank James W
Response from Axel S, General Manager at Hilton Virginia Beach OceanfrontResponded 1 week ago
Thank you for staying at the Hilton Virginia Beach Oceanfront. We apologize that you felt that you did not receive value for the price that you paid. Our executive lounge was recently remodeled, and I am sorry if you did not find the design bright...More
We went this weekend for my daughters cheer competition. Had an executive floor room, which the rooms were nice. Hotel was a great location. Few things I wasn’t a fan of: they closed the pool both nights at 7pm on weekend nights for a closed...More
2 Thank Kimadams
Response from Axel S, General Manager at Hilton Virginia Beach OceanfrontResponded 2 weeks ago
Thank you for your comments regarding your recent stay. I am so sorry that we fell short in delivering a fantastic experience, while we do our very best to inform all hotel staff of closings for private parties, it seems that our communication process failed...More