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SpringHill Suites Virginia Beach Oceanfront

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SpringHill Suites Virginia Beach Oceanfront
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1,032 Reviews from our TripAdvisor Community

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Showing 1,024: English reviews
Ellicott City, Maryland
Reviewed 6 days ago NEWvia mobile

Spacious rooms with ocean view. Awake to sunrise over the Atlantic Ocean. Different each morning as the waves vary from gentle rolling rhythm to crashing breakers. Perfect for a longer stay with kitchenette, good seating, desk ( if you need to work). You can always look at the calming influence of the water and beach. Even separate basin and mirror...

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Helpful?
Thank Don K
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Dear Don K, Thank you for taking the time to write such a wonderful review. I am so glad that you enjoyed the room and your time at our hotel. We look forward to seeing you again and thanks again for your comments.

Texas
Reviewed 3 weeks ago

I stayed three nights, and my room never got cleaned! I purposely requested that my room get cleaned, but I was told there was nothing noted. I asked if rooms were only cleaned by request and I was told that rooms were automatically cleaned daily. I got a mediocre apology. On checkout day before I could leave, guess who came...

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Helpful?
Thank Caressa
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Dear Caressa, I want to thank you for your comments and apologize for the lack of Housekeeping service. This certainly is not the kind of service we want to provide our guests. I will be sharing your comments with our team, so that we can learn from this opportunity. I thank you for your business and hope that you will...

Toano, Virginia
Reviewed 3 weeks ago

We went for a quick overnight stay, every thing was wonderful.We were in rm 609 Immaculate!!! Upon arriving keith was welcoming and told me he was glad we made it, had called the day before and told him we might be late. The sausage gravy was delish!!! The hot tub was wonderful water temp just right. Thank you springhill suites...

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Helpful?
3Thank gypsyc5
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Dear gypsyc5, Thank you for your wonderful comments. We will share your feedback with the staff and I am glad to hear that Keith took great care of you. We hope to see you again soon.

Washington DC, District of Columbia
Reviewed 4 weeks ago via mobile

It's a fantastic location - right at the 9th Street boardwalk. The staff was super friendly and the hotel lobby and amenities (coffee, breakfast, pool, etc) are first rate. Aside from being spectacularly ugly, (think 1950's dentist's waiting room) the room we stayed in 512 was clean and spacious and well maintained. It looks like all the rooms are oceanfront...

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Helpful?
Thank DCNative_4500
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Dear DCNative_4500, Thank you for your wonderful comments about the staff and the hotel. I am sorry to hear that you did not enjoy the décor of the room. I will certainly share your feedback with the staff and we hope that we see you again soon.

Annapolis, Maryland
Reviewed 3 January 2017

We have been frequent contributors to Trip Advisor over the years, but we have never experienced services as deplorable as when we stayed at the Springhill Suites by Marriott in early November of 2016. The service was incompetent and dishonest, and conditions in one room were even dangerous. We are attaching to this write-up a photo of the broken railing...

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Helpful?
Thank Ghike1
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Dear Ghike1, Thank you for taking the time to write your comments. I do apologize that your past stay with us had the issues you indicated. Safety is something that we take very serious and to let you know the railing has been fixed. Your comments will be shared with our team so that we can better serve our guests...

Fredericksburg, Virginia
Reviewed 3 January 2017

The room was fine although there were a few things I would change like adding a chair in the bedroom area. The breakfast however left much to be desired. I guess I expected to much. Once you stay at an Embassy Suites for breakfast nothing else really compares. The location was fantastic and we were directly above the winter light...

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Helpful?
Thank Randy S
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Dear Randy S, Thank you for taking the time to share your feedback with us. I am sorry to hear that the breakfast did not meet your expectations. I will be certain to share your comments with the staff, so that we can continue to better serve our guests. I hope that we see you again soon.

Raymond, Nebraska
Reviewed 7 December 2016

Location, location, location!! There's nothing better than falling asleep and waking up to the sound of the ocean slapping the beach. Ya, the room could've been cleaner as I did find someone else's socks under the table, but did I mention the view? The breakfast was your typical hot breakfast buffet, again, did I mention the view? The female front...

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Helpful?
2Thank JustAmyJo
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Dear JustAmyJo, Thank you for taking the time to share your feedback from your stay with us. I am glad that you enjoyed the wonderful views . I do apologize for some of the inconveniences you experienced. I will be certain to share your comments with the staff, so that we can continue to better serve our guests in the...

Fairfax, Virginia
Reviewed 28 November 2016

This is a great property compared to all other OCEANFRONT properties and an upgrade from the other Marriott brands (Courtyard)-- sadly it is still 33 out of 108 hotels -- not a great ranking. Good parking -- strong and newer construction compared to others on the strip -- Nice airy - high ceiling well lit lobby which is maintained very...

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Helpful?
2Thank its-wat_it_is
SpringHillVBManager, Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to rate your stay with us. Please know that your comments have been addressed with our Housekeeping staff and the items you mentioned are being remedied. We will use your feedback to improve our service levels. We hope you will consider staying with us again in the future!

Salisbury, North Carolina
Reviewed 21 November 2016

Upon our arrival we were greeted by Keith at the front desk. He was extremely personable and very helpful. He asked if we needed help with our bags and gave us helpful information about dining in or great restaurants within walking distance. We arrived late in the day so it was wonderful to have room service our first night. Keith...

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Helpful?
4Thank Citygirl1127
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were visiting the Virginia Beach area. We are lucky to have people on our team that give such great attention to our guests and provide the kind of service that we...

Roanoke, Virginia
Reviewed 16 November 2016

Good place to stay and good location. Staff was friendly just short staffed apparently room was nice and comfortable. Room did no get made a few times and a very unpleasant odor on the third floor that was not resolved.

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Helpful?
2Thank apa028
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to review our hotel. We hope that you enjoyed your time in Virginia Beach. We appreciate your feedback and have addressed the negatives with the staff for improvement. Again, thank you for your review and we hope we can better serve you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more   less 

Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Ave, Virginia Beach, VA 23451-3529
Region: United States > Virginia > Virginia Beach
Price Range: $189 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites
Hotel Style:
#13 Green Hotel in Virginia Beach
#24 On the Beach Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Virginia Beach Oceanfront staff and other travellers.
9 questions
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Questions? Get answers from SpringHill Suites Virginia Beach Oceanfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 609 king suite studio”
 of 5 bubbles gypsyc5, 23 Jan 2017 | Read review
“None to add”
  • Damaged railing 12th floor balcony
 of 5 bubbles Ghike1, 3 Jan 2017 | Read review
“The higher the better.”
 of 5 bubbles 587MartinS587, 3 Jan 2017 | Read review
“High floors have the best views!”
 of 5 bubbles Citygirl1127, 21 Nov 2016 | Read review
“All rooms have oceanfront balconies”
 of 5 bubbles DTremper, 11 Oct 2016 | Read review
5 of 5