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SpringHill Suites Virginia Beach Oceanfront

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SpringHill Suites Virginia Beach Oceanfront
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1,034 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Virginia Beach Oceanfront
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Showing 1,026: English reviews
Pittsburgh, Pennsylvania
Reviewed 26 September 2012

We stayed mid-September, price was good for a Marriott. Breakfast was bad, same old dry scrambled eggs, etc. EVERY morning! I requested early check-in, but, was not able to check-in until almost 4pm. I had also requested extra towels & extra feather-free pillows and again nothing. I did ask the front desk for pillows and they brought them up quickly....

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Helpful?
Thank LisaK16226
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you so very much for choosing to stay with us and taking the time to inform us about your visit. We are pleased to learn you enjoyed your time at our hotel. We will use your feedback on breakfast variety to improve. I apologize your housekeeping service came later than you prefer. Your comments have been shared with the...

Alliance, Ohio
Reviewed 26 September 2012

We were lucky to discover this hotel in 2007. It had just opened, and we were totally impressed. This is our sixth trip back to this hotel. We highly recommend it. Clarice White is one of the staff entrusted to keep the rooms clean, tidy, and ready for guests. She does a great job and is part of an excellent...

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Helpful?
Thank margaret w
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your very kind words and review of your 6th stay with us! We truly appreciate your repeat business. I am proud to hear that Clarice made a positive difference in your stay. We look forward to seeing you for stay number seven!

Lebanon, Pennsylvania
Reviewed 25 September 2012

we just love this hotel. the free breakfast is awesome, what a way to start the day . the location is perfect the rooms are great we made this hotel our favorite stop every year. everyone that works there was so helpful, the rooms were clean, we stayed on the 14 floor in a one bedroom queen suite it was...

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Helpful?
Thank lori h
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your continued patronage! It is guests like you that give us the motivation and the incentive to provide the best customer service and vacation experience possible. I am please to hear our breakfast starts your day off right! Thank you for your review and we look forward to seeing you next time!

Durham, Nc
Reviewed 24 September 2012

We stayed at the springhill 9/8/12-9/10/12 for a quick trip for our daughter before schools intensity was to much to do it. We have been coming to V.B. for 10 years on and off but never tried this hotel but were glad we did. The room was clean, well appointed, well maintained, and comfortable. We took our 16 year old...

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Helpful?
Thank sqldatapro
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you so very much for your nice review. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. I understand your comment on parking. Although having a garage is a benefit, it can make for tight quarters. We look forward to seeing you again for your next...

Richmond, Virginia
Reviewed 24 September 2012

problems getting toilet apper, no amenities, ie no food , no bar, I think marriott needs to rethink this concept - why would I stay here again? Courtyard at 37th great place all amnities, better than lower beach- people do not stay at lower Beach- get above 19th street- better reaturants upper beach and things to do-

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Helpful?
3Thank Kurt F
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

We are sorry that your recent stay did not meet your expectations. We take all guest feedback seriously and apologize that you were not informed about our pool bar and grill or room service options. We will take steps to ensure all our guests are familiar with our amenities. Thank you for taking the time to complete a review and...

DETROIT
Reviewed 23 September 2012

have been coming to vbeach for the past 10 years at this time. second stay in the past 4 years at springhill. usually stay next door at the hampton inn. So decided to give this one a shot again. Our room was clean. our room maid Vesula did a good job everyday keeping everything tidy. there was a stain on...

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Helpful?
Thank DBUZZ
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to complete a review of your stay with us. I am glad to hear that Vesela took such good care of you! We appreciate your comments and feedback and we will use them to improve our level of service. We hope you will choose to visit us again when you travel to this area.

Monroe, Connecticut
Reviewed 22 September 2012

My wife and I stayed at the hotel again August 21st through August 26th. What can I say but "They did it again!" We have stayed at this hotel several times this year and last. The staff is excellent! They make you feel like you are at home. Matter of fact it is home away from home for us when...

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Helpful?
Thank Basil R
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you so much for continuing to visit us! We appreciate your loyalty to our hotel and I'm glad we're able to deliver consistent service. I truly appreciate your taking the time to recognize our team members. We all enjoy seeing you each time you are here and always look forward to your return! Best wishes for a peaceful and...

Reviewed 21 September 2012

Our housekeeper Annalese was very professional, helpful and sweet as was Jay, our desk clerk. Both always had a smile on their face. We appreciated other staff as well but these 2 were definate stand-outs :)

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1Thank OhioSmileyFamily
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for letting us know that you enjoyed your stay. I am glad to hear that Jay and Annalese made a positive difference in your experience. We appreciate your taking the time to complete a review and hope you will visit us again when you travel.

PA
Reviewed 20 September 2012

The hotel is in a great location and it is decorated beautifully. The rooms are very nice and have a perfect ocean front view. My complaint was with the care being taken of the property. The indoor pool area was not kept clean, the tile floor had sand everywhere and the pool had sand and stones in it for days....

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Helpful?
Thank mstrick01
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for taking the time to review our hotel. We are pleased you will consider returning. The issues you described have been addressed with the housekeeping and maintenance teams for improvement. We appreciate your feedback so we may avoid such concerns in the future. Again, thank you for your review and we hope we can serve you again when...

Washington, District of Columbia, United States
Reviewed 19 September 2012

An awesome Hotel on the Beach with a really great price! Their customer services can't be beat. Especially when it comes to Jay the front desk employee and Annalese Spence in housekeeping, whom has the 7th floor under total control. Whatever you paying these two, it's not enough - seriously. Excellent customer service like these two employees exemplify is rare...

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Helpful?
1Thank Maurice R
SpringHillVBManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you for your very kind words and review of your last stay with us. We take great pride in the customer service we provide to our guests and when we hit the mark it is very satisfying. I am pleased to hear that Jay and Annalese made such a difference in your experience and will recognize them for their...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more   less 

Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: $227 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites
Hotel Style:
#14 Green Hotel in Virginia Beach
#26 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Virginia Beach Oceanfront staff and other travellers.
9 questions
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Questions? Get answers from SpringHill Suites Virginia Beach Oceanfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 609 king suite studio”
 of 5 bubbles gypsyc5, 23 Jan 2017 | Read review
“None to add”
  • Damaged railing 12th floor balcony
 of 5 bubbles Ghike1, 3 Jan 2017 | Read review
“The higher the better.”
 of 5 bubbles 587MartinS587, 3 Jan 2017 | Read review
“High floors have the best views!”
 of 5 bubbles Citygirl1127, 21 Nov 2016 | Read review
“All rooms have oceanfront balconies”
 of 5 bubbles DTremper, 11 Oct 2016 | Read review
5 of 5