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SpringHill Suites Virginia Beach Oceanfront

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SpringHill Suites Virginia Beach Oceanfront
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1,034 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Virginia Beach Oceanfront
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Showing 1,026: English reviews
Reviewed 13 July 2012

Reshawn is an excellent employee! He brought my bags to my room and helped me out a lot. It was amazing! Thanks to the lovely service at this hotel.

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Helpful?
Thank Jmhalo
FairfieldManager, General Manager at SpringHill Suites Virginia Beach Oceanfront, responded to this review

Thank you so very much for your kind comments. I am proud to hear that Rashawn made such a difference in your stay. He will be recognized for his efforts. We look forward to the next time you can visit us in Virginia Beach!

Hackettstown NJ
Reviewed 10 July 2012

Stayed there June 24 to 30th for a family vacation with my Wife and 1 year old. Staff was nice and helpful. Biggest pluses for me were the included breakfast buffet, two pools and parking in the attached garage. Buffett changed everyday with milk and cheerios for my son. No substitute for parking a short elevator ride away from room....

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Helpful?
1Thank Jim-Kristen
Management response:

Thank you for letting us know that you enjoyed your stay. I am pleased to hear that our hotel was perfect for your family. We appreciate your taking the time to complete a review and hope you will visit us again when you take a vacation.

Mechanicsville, Virginia
Reviewed 9 July 2012

Our family stayed two nights in the oceanfront suite which has the living room and bedroom facing the ocean with balconies. A few housekeeping problems in the beginning were immediately corrected. Shauna made sure to double check that everything was going smoothly. Nice outdoor and indoor pools with a drinks poolside. Nice restaurants in walking distance for dinner with fresh...

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Helpful?
Thank uvalaura
Management response:

Thank you so much for the feedback on your recent trip. I am glad our staff was accommodating during your stay. I do apologize that you experienced issues in your guestroom, but am pleased we quickly rectified the problem. We look forward to your visiting again the next time you are in Virginia Beach!

Mariemont, Ohio
Reviewed 9 July 2012

Stayed here over the 4th for 4 nights. We had a two room, 2Q, extended balcony room. Asked for an end room hoping to be closer to the pool but as it turns out those rooms are not actually part of the hotel but condos. That being said, we were on the other end and it provided a nice cross...

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Helpful?
Thank b52-befiftytwo
Management response:

Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. I am glad to hear most things were to your satisfaction during your recent stay. We value you as a guest and we want to make sure we are meeting your needs and exceeding your expectations....

St Louis, MO
Reviewed 9 July 2012

We've been to this hotel and though it had draw backs (not very clean rooms), we were willing to overlook it because my son and husband loved it on previous stays. This time was our last time! We arrived before check-in and were told they'd call us when our room was ready -- no problem, we went for lunch and...

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Helpful?
2Thank ShelbyJR
Management response:

On behalf of the entire staff, I wish to apologize for not providing you with the experience you have every right to expect when staying at a Marriott property. We do value you as a guest and we always make sure we address all problems guest unfortunately experience. We were under the impression we had resolved this issue to your...

New Hampshire
Reviewed 6 July 2012

Had to book our rooms through a service because of Futures Field Hockey. Had no idea what to expect, but booked a 2 queen suite, and very glad this is where we ended up. Right off the bat we had a concern because we had an oversized car because of a cartop carrier and would not fit in parking garage....

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Helpful?
2Thank erdodys
Management response:

Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again for next year's event, or just a getaway to Virginia Beach!

boonsboro
Reviewed 5 July 2012

The good - the front desk was great. Jay was very helpful and knowledgable. The outdoor pool is very nice and the bar staff is friendly and relatively quick. The parking garage was large enough to handle most large SUVs. They also had valet parking. Housekeeping seems to always be cleaning the main common areas, which is nice. The housekeeping...

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Helpful?
Thank joeboonsboro
Management response:

Thank you for staying with us and for taking the time to inform us about your stay. We are striving to provide you with the most comfortable and friendly environment possible. Guest comments, such as yours, are crucial to assure that we are maintaining the level of quality and service that you expect and deserve. Your feedback has been reviewed...

District Heights, Maryland
Reviewed 5 July 2012

Spring Hill's staff in Virginia Beach made the trip worth while. I cant have been anymore pleased. Thank you Spring Hill's staff for making the trip a wonderful time spent.

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Helpful?
Thank jaykay61
Management response:

Thank you so very much for letting us know that you enjoyed your stay. I am glad to hear that our team made your experience more enjoyable. We appreciate your taking the time to complete a review and hope you will visit us any time you travel to Virginia Beach!

Lenox, Massachusetts
Reviewed 4 July 2012

Stayed here June 16-18th and was highly dissapointed. Why Marriott even holds this in its chain, is unbelievably dissapointing. We were 2 adults and 1 child (2yrs). The double queen suite is DATED, broken lock in bathroom, and leaky toilet. Housekeeping is SLOW! Didn't get our room cleaned til 430 one day, and they didn't have any washcloths. The indoor...

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Helpful?
3Thank Layla L
Management response:

Thank you for taking the time to let us know how your stay was. We take all feedback seriously, and sincerely regret that we did not meet your expectations. We are striving to provide you with the most comfortable and friendly environment possible, however it appears in this case we fell short, and for that I apologize. I am glad...

virginia
Reviewed 3 July 2012

We arrived a few hrs early so our room was not ready..The Valet parked our car close to the front so we could get our things when room was ready..They kindly gave us a key to use the outside pool ..Our room was not clean and the AC was working but it was sooooo loud..Tv was also not working right..James...

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Helpful?
1Thank elisannie
Management response:

Thank you so much for the feedback on your recent trip. I am glad Rashawn was accommodating during your stay. I do apologize that you experienced issues with your AC. Unfortunately sometimes, replacing it is the only way to rectify the problem. Your comments have been shared with our team for service improvement. We do hope you will consider giving...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax at the SpringHill Suites Virginia Beach Oceanfront, where weekend jaunts, family vacations and even business trips put a smile on your face. Featuring all oceanfront suites with private balcony, microwave, mini-frig, 2 TVs, complimentary breakfast, free wireless internet, free local calls and complimentary parking. Enjoy our indoor pool and expansive outdoor pool plaza with cafe and fitness center. Our oceanfront hotel lets you unwind and cherish every moment. ... more   less 

Additional Information about SpringHill Suites Virginia Beach Oceanfront

Address: 901 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: $236 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Virginia Beach Oceanfront 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Springhill Suites Virginia Beach Oceanfront Hotel Virginia Beach
Virginia Beach Springhill Suites
Hotel Style:
#14 Green Hotel in Virginia Beach
#26 On the Beach Hotel in Virginia Beach
#31 Romantic Hotel in Virginia Beach
#31 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Virginia Beach Oceanfront staff and other travellers.
9 questions
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Questions? Get answers from SpringHill Suites Virginia Beach Oceanfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 609 king suite studio”
 of 5 bubbles gypsyc5, 23 Jan 2017 | Read review
“None to add”
  • Damaged railing 12th floor balcony
 of 5 bubbles Ghike1, 3 Jan 2017 | Read review
“The higher the better.”
 of 5 bubbles 587MartinS587, 3 Jan 2017 | Read review
“High floors have the best views!”
 of 5 bubbles Citygirl1127, 21 Nov 2016 | Read review
“All rooms have oceanfront balconies”
 of 5 bubbles DTremper, 11 Oct 2016 | Read review
5 of 5