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Westin Virginia Beach Town Center

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Westin Virginia Beach Town Center
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634 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Virginia Beach Town Center
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Showing 630: English reviews
New York City
Reviewed 24 June 2014

My boyfriend and I came here for the night for his 30th birthday in April 2014. When we arrived the lines at check in were pretty long and the lobby was packed with different groups of people. We finally reached the front of the line to check in but unfortunately they said our room wasn't ready and is still being...

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Helpful?
6Thank fjy_nyc
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing the Westin Virginia Beach for your stay. I apologize for the delay in getting checked in but am glad to hear the staff were professional in handling the situation and got you checked in as soon as possible and you enjoyed the rest of your stay.

Catonsville, Maryland
Reviewed 23 June 2014 via mobile

Started booking the Westin for business, but am now booking for personal travel. Love the heavenly shower and bed. Front desk is always so helpful. Always a great stay. Free parking in the deck right next to the hotel. So much to do in Town Center.

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7Thank mitch2ke
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am delighted to hear that your continuously have great stays at The Westin Virginia Beach! Thank you so much for taking the time to share your comments.

Fort Worth, TX
Reviewed 22 June 2014

Unexpectedly stayed at the Westin. My son and daughter-in-law were staying at the hotel as their "baby-moon" celebration prior to the expected birth of their child when my daughter in law went to the hospital for a monitoring and the doctor decided to perform a C-section. The Norfolk area was heavily booked due to a Jimmy Buffett concert so I...

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8Thank Alice B
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

First and foremost, congratulations on your grandchild! I am glad you enjoyed your stay at The Westin Virginia Beach and the comfort of our heavenly beds. We look forward to seeing you in the future, possibly for a girl’s weekend where you can enjoy the shopping and dining of the town center area.

Norristown, Pennsylvania
Reviewed 18 June 2014

Been a loyal SPG member since 2003 but lately I've been finding it harder and harder to give SPG properties anything above an Average rating. Our recent stay during Memorial Day weekend at the Westin was average at best. Check in was mediocre. No recognition as Starwood Gold Members. No mention of our Gold amenity offerings. No mention of the...

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1Thank DannyZ24
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for your comments on your stay at The Westin Virginia Beach. I am glad that you enjoyed the town center area and all that it has to offer. I was disappointed to hear that no one from the hotel had contacted you and will follow up with my managers.

Richmond, Virginia
Reviewed 17 June 2014

I think this is the best price for Westin level amenities. Parking was a little hectic in the deck arriving in the evening on a Saturday. However when we were received in the lobby, very attractive, the hectic-ness went away. Check in was a breeze, the person at the desk ensured we didn't park in a reserved spot to avoid...

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9Thank imawoogirl
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for choosing The Westin Virginia Beach for your stay! I am delighted that you had such a pleasurable stay and were able to take advantage of the restaurants surrounding the hotel.

Greensboro, North Carolina
Reviewed 17 June 2014

I stayed at this hotel recently for a conference and was very impressed with all aspects of the hotel. They offer free parking which is rare in most cities these days, and the location with many restaurants and shopping within walking distance was a treat. The physical aspects of the the hotel we what you would expect from a 4...

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Helpful?
8Thank Jeff A
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. We’re delighted you enjoyed your stay and excited that others will take from your feedback what a truly wonderful hotel we have. Safe travels and we look forward to your return.

Ottawa, Canada
Reviewed 17 June 2014

I stayed on a business trip and found this hotel offered friendly, caring staff and a warm, clean, comfortable room to relax in at the end of a long day. The room service breakfast was on time and cooked just as I had ordered.

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9Thank Bettyann C
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am happy to hear that you enjoyed your stay at The Westin Virginia Beach. We look forward to seeing you in the future.

Bronxville, New York
Reviewed 27 May 2014

I had the pleasure of staying at the Westin during a business trip. The staff was very professional and the rooms were well appointed. The hotel is strategically located near shops and restaurants. If I find myself in Virginia Beach in the future, I will definitely stay here again.

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9Thank Carl W
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

Thank you for taking the time to let us know about your recent stay at The Westin Virginia Beach Town Center. I am delighted you enjoyed your stay and all that Town Center has to offer.

Chicago, Illinois
Reviewed 21 May 2014

great location/ ambience. in my first 24 hrs, internet didn't work, phone didn't work, hvac didn't work and no one answered service line and I had to call from outside just to get service.... housekeeping didn't make up room even tho they watched me leave for the morning.. and managers office just gave me voicemail..so definte westin ambience with sro...

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Helpful?
3Thank Mark S
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am sorry to hear about your experience and will be personally following up with the individual departments. I am pleased to know that our front desk manager contacted to discuss the inconveniences and the balance of your stay improved per your email. Thank you for choosing the Westin Virginia Beach.

virginia
Reviewed 26 April 2014

Easy convenient free parking in adjacent garage. Quick and professional check in, clean and incredibly comfortable rooms/beds/pillows. Delicious breakfast. Quiet rooms. Walk to Italian and seafood restaurants. Nearby shopping. Good location. The only thing I did not like was the fact that although checkout is at noon, housekeeping began knocking on doors at 9am and woke us up by yelling...

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Helpful?
8Thank MACVirginia
David F, General Manager at Westin Virginia Beach Town Center, responded to this review

I am glad that you enjoyed your stay at the hotel and were able to take advantage of the many shopping/food establishments located in Town Center. Thank you for your comments, I will share with our housekeeping department as part of our continued training.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 

Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Region: United States > Virginia > Virginia Beach
Price Range: $202 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin
Hotel Style:
#6 Business Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Westin Virginia Beach Town Center staff and other travellers.
5 questions
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Questions? Get answers from Westin Virginia Beach Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the valet parking and park in the attached city garage”
 of 5 bubbles ddavis4040, 3 Mar 2017 | Read review
“The high floor you book, the better the view!!”
 of 5 bubbles virtual100, 25 Dec 2016 | Read review
“Starwood Preferred Guest floors (12th and 15th) tend to be less crowded and quieter.”
 of 5 bubbles MDTravProf, 26 Nov 2016 | Read review
“Zero sunshine on the north side rooms, and they have the clearest views.”
 of 5 bubbles M2025VTmiket, 14 Nov 2016 | Read review
“Corner suites are large and have lots of windows with nice view of the town”
 of 5 bubbles TheWeeklyTraveler, 3 Nov 2016 | Read review
5 of 5