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Quality Inn & Suites

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5351 Richmond Rd, Williamsburg, VA 23188-2013
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (72)
360
Panoramas (22)
Room & Suite (186)
Travel safe during COVID-19
A note from Quality Inn & Suites
Updated 02/06/20

About

#52 of 71 hotels in Williamsburg
Location
Cleanliness
Service
Value
The Quality Inn & Suites® hotel is ideally located in Virginia's historic triangle of Williamsburg, Jamestown and Yorktown. This Williamsburg, VA hotel is close to Busch Gardens Williamsburg amusement park, Water Country USA water park, Colonial Williamsburg outdoor history museum, the College of William & Mary, Williamsburg Pottery Factory and the Jamestown Settlement. Newport News Williamsburg International Airport is less than 15 miles away. Military bases such as Fort Eustis, Camp Perry and Naval Weapons Station Yorktown are nearby.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Special diet menus
Vending machine
Banquet room
BBQ facilities
Baggage storage
Newspaper
Sun terrace
ATM on site
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Arabic
210Reviews17Q+A60Room tips
Traveller rating
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Popular mentions
Sarah C wrote a review Dec 2020
Crimora61 contributions14 helpful votes
We had no problems with our room. It was clean which is the biggest thing I care about. The room was on the small side but we were only there one night. Had an issue with the toilet not flushing and then overflowed (not our fault!) and they tried to come up and fix it and the guy looked at it, tried plunging it a few times and said “it looks fine to me!” It was not fine. But I got a good laugh out of it. If we were there longer than one night i would have asked for another room but we just dealt with it. Would stay here again if we were in the area.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Georgia Salih, General Manager at Quality Inn & Suites
Responded 19 Dec 2020
Dear Sarahc189, You are a valued guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet or exceed your expectations. I apologize for any discomfort you encountered during your recent stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are making renovations and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Georgia Salih General
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Victoria T wrote a review Oct 2020
1 contribution1 helpful vote
I am actually homeless and I go to this hotel whenever I have enough money. Every time I come to this hotel I have no complaints they have excellent customer service they are friendly and very helpful
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Date of stay: October 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Georgia Salih, General Manager at Quality Inn & Suites
Responded 24 Oct 2020
Victoria, I am delighted to hear that you enjoyed your stay with us and that you value our staff as much as we do. I would like personally to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Please let us know when you will come again, "we would love to be your vacation spot." I am truly sorry to hear about your current circumstances in the hope that it will help I have printed you out some local help information and will give it to you as soon as possible. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Georgia Salih General Manager Quality Inn and Suites 757-645-3636
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tammy d wrote a review Oct 2020
Chillicothe, Ohio92 contributions28 helpful votes
was traveling stopped for the night. room was clean, shower good. but when we walked up the stairs on the side had a strong cat urine smell. had a grab and go breakfast due to covid,, muffin and a apple. good price due to covid limits.
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Date of stay: August 2020
Rooms
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Response from Georgia Salih, General Manager at Quality Inn & Suites
Responded 17 Oct 2020
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet or exceed your expectations and for any discomfort you experienced during your stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I am very excited to report that we are making renovations and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Georgia Salih General Manager
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marybeth3216 wrote a review Sep 2020
Eagan, Minnesota98 contributions22 helpful votes
I booked this hotel on Priceline, through one of those deals where they pick your hotel. It was the most cost efficient option. This hotel should be removed from all travel websites. The only bright side of our stay was Kathrine at the front desk. Upon arrival, the man at the front desk said he was giving me a complimentary “upgrade”. I said thank you and continued to the room. We had been on the road all day and were starving. We dropped the bags and left. We did not pay attention to the room. Several hours later when we came back we noticed a horrible stench coming from the bathroom. It smelled like a dead rat. The entire room smelled. There was no table or chairs and the room had just two tiny lights. We tried turning the air on and it didn’t work properly. I went to the front desk and Katherine helped me switch rooms. The room she gave me, now that was an “upgrade”. It was so much better and I felt more comfortable. At this location you can rent by the week for a discounted price. The other side of the hotel was for those guests. There is one laundry room for the entire property, that’s always being used my the long term residents. At night there are prostitutes waking around and drug deals going on. You can tell me that is inaccurate all you want, but I wasn’t born yesterday. They don’t hide it. If you do end up staying here, do not stay in 214. Hard beds, no table, crap lightening, 20” tv, and a smell. 216 has a 32” tv, soft beds, no smell, and ample lighting!
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Georgia Salih, General Manager at Quality Inn & Suites
Responded 19 Oct 2020
Dear Valued Guest. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet or exceed your expectations. I apologize for any discomfort you encountered during your recent stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are making renovations and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Georgia Salih General Manager
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marilynlrcn wrote a review Sep 2020
Virginia Beach, Virginia8 contributions
Stayed overnight with my older kids, everyone was comfortable even on the sofa bed. Clean room and front desk was extremely helpful. Nice and quiet, only problem my kids didn't want to get up to leave.. 🙂
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Date of stay: September 2020Trip type: Travelled with family
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Response from Georgia Salih, General Manager at Quality Inn & Suites
Responded 27 Sep 2020
Dear MarilynIrcn, You are a valued guest and I am delighted to hear that you enjoyed your stay with us. I would like personally to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Please let us know when you will come again, "we would love to be your vacation spot." Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Georgia Salih General Manager
Read more
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PRICE RANGE
US$45 - US$110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion inn and suites, clarion hotel williamsburg, clarion williamsburg
LOCATION
United StatesVirginiaWilliamsburg
NUMBER OF ROOMS
165
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Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Yankee Candle Village (1.1 km), Bounce House & Laser Tag (0.5 km), and Patriot Plaza Premium Outlets (0.2 km).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Giuseppe's Italian Restaurant, Olde Towne Pizza & Pasta, and Oceans & Ale.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Quality Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites offer any business services?
Yes, guests have access to a business centre and a banquet room during their stay.
Which languages are spoken by the staff at Quality Inn & Suites?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Quality Inn & Suites?
Many travellers enjoy visiting Colonial Williamsburg (4.5 km), Bassett Hall (5.9 km), and George Wythe House (4.9 km).